You need to improve your 24/7 service or remove it all together it is a super stressful process for no reason and wasted almost an hour and half of my rental time .
Namir Q
Semper Fi Vehicle & Self Storage Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, NC 28546
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Super awesome staff. A++
Brie FMaybe require everyone to fill the gas tank up when they return so you don’t have to immediately stop to get gas once you pick up .
Shaolin MI have used this location before- the staff is knowledgeable and always provides excellent customer service! However, the scheduling and U-Haul app was a nightmare. The reservation location changed, which was no problem… but instead of picking up via office it changed to app only/truckshare. I avoiding this because we had a problem with it just a few weeks ago. After 3+ hours, local office and U-Haul customer support/trouble shooting we were finally able to access the reservation and pickup. This affected our schedule tremendously. I hope usually is able to rotate and remedy this issue soon.
COURTNEY JOpening and closing the lock was difficult, it needs a lubricant, and more space to maneuver.
MORRIS A