After being allowed to reserve a trailer online, when I got to the store, went in and told the clerk I was there to pick up a uhaul, she rolled her eyes and gave a sarcastic look to someone else behind the counter. During the wait, she commented that "I don't know why they rent these after 2pm, there is no one here to handle it". She was nice enough though. She hollered to the back shop and asked if they inspected or hooked up trailer to which she was told "that's the customers responsibility". I got the trailer and of course it was not swept from the customer prior, there was sand and clay inside. Upon return the next day, I again was told by a second clerk, "the uhaul people have all gone for the day". I placed the trailer in the line of trailers, no one inspected it etc., they just checked it in on the computer (probably why it was dirty when I got it).
terry h
Jeffreys
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisburg, NC 27549
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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When placing an reservation, don’t move my equipment pickup to a location 25 miles further away from the location I chose.
William GClerk was helpful!!
WILLIAM HDid not have any of the extras I ordered - no furniture dolly, appliance dolly, or blankets.
Kristi SKind and helpful folks. Clear instructions. Will be my go-to place for future rentals.
Michelle G