They stated they open at 8. I got there a little after 830 and the door was locked. I went back to their secondary building (service area) and he said I had to go to the original building I was at. I told him the door was locked and he told me that sometimes the office ladies don’t get in until 9 or so. I then was able to go in around 845 after a woman showed up and went inside. To which I was told that the only person that can process the U-Haul pickup wasn’t in yet and she doesn’t get get there until 9 or so. I went back out to my car and waited. Once I went back inside after she arrived I had to stand and wait outside of her office as she brings her dog to work and had to close the baby gate on her door. The smell in the building was less than pleasant and someone with allergies would definitely struggle as there were 5 dogs in the office between all the workers as well as at least one cat. It was just a cluster of a pickup. Then the truck was dirty in the back. It had debris and trash which we had to clean because we could load.
Candace S
Crawford Auto Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Robinson, IL 62454
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck and trailer were dropped off after hours.
Carol WNothing to improve! Also staff is friendly and kind!
Mathew BGive us the right truck and make sure there is no dead mice In the back
Cooper TGreat service, I will use this location next time I need to rent a trailer.
Todd C