U-Haul Moving & Storage of Waterford

U-Haul Moving & Storage of Waterford

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Address

3760 Elizabeth Lk Rd
Waterford, MI 48328

(248) 682-4502

(Near Cass Lake)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Waterford, MI at U-Haul Moving & Storage of Waterford

Moving to or from Waterford, MI, 48328? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Waterford. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Waterford, MI will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Waterford

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Waterford, MI.

Cargo vans and pickup truck rentals in Waterford, MI

U-Haul cargo van rentals and pickup trucks in Waterford, MI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Waterford, MI, 48328. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Waterford, MI, reserve a van for your moving needs from U-Haul Moving & Storage of Waterford!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

SALVATORE D. on 3/29/2015
Rating: 5 out of 5 stars

Tammy at the Waterford U Haul store was so helpful in making the arrangements for me. She really wanted to please the customer in providing U Haul Services. I was so pleased and felt at ease that everything would work out well. And it did. Thanks for all you do Tammy....

anne p. on 3/26/2015
Rating: 4 out of 5 stars

good experience over all

carla b. on 3/26/2015
Rating: 5 out of 5 stars

N/A

MATTHEW A. on 3/25/2015
Rating: 1 out of 5 stars

This was the worst experience I have ever had in my entire life!!! My appointment changed several times without me asking it to be changed, then I had to work around their schedule!! I had to do what they wanted, or I wasn't going to get my product installed. I cannot believe the way I was treated. I will no longer bring any business to this location. The location smelled like drugs, most of the employees were not even presentable. This location needs to consider who they are using as the face of their business. I would not have rented here if I would have been there before. Just terrible. Very unsatisfied!!!

Demarria P. on 3/25/2015
Rating: 5 out of 5 stars

I'm moving 4/17/15 and I'll be back

TONYA C. on 3/24/2015
Rating: 5 out of 5 stars

Love Tammy she made a bad day so much better!!!

BONNIE W. on 3/23/2015
Rating: 4 out of 5 stars

This was my first time renting a truck. The experience was great. The only thing that I think should approve is you pay for however many miles you need and then you return the u haul. As soon a it is checked in then the refund of the difference should be credited that day. It may be done that way already I do not know that because it was my first time.

CASEY G. on 3/23/2015
Rating: 4 out of 5 stars

I specifically asked for a dolly, even ordered one with the truck. The lady behind the counter said one comes with every truck, so she removed the one I had requested from my order. When we got to our destination, there was no dolly in our truck. We were very dissatisfied by this. Especially given that we discussed it in person at the store and ordered online.

GAIL Z. on 3/23/2015
Rating: 3 out of 5 stars

get better and friendlier sales people working the desk in the office

ray k. on 3/23/2015
Rating: 5 out of 5 stars

The employees at this location are the best!

JULIA E. on 3/20/2015
Rating: 1 out of 5 stars

What can be done to improve for the next customer is not charge a single mother of two young kids whom is running away from an abusive relationship from the state of Michigan to the state of Florida every dang penny she has! Thank you I am now a single mother with an abusive ex trying to take my kid and also so broke I don't know what I'm going to do.. oh and homeless but as long as Uhaul got their $912 life is good right? I was told $700 even total with tax. Whatever maybe you should try being in my shoes and then price the truck for a single mom.

TIMOTHY T. on 3/20/2015
Rating: 2 out of 5 stars

Staff couldn't find trailer. Staff were not particularly friendly. Tested lights but next day tail light didn't work. Had to wait for sunrise which delayed departure.

susan t. on 3/19/2015
Rating: 5 out of 5 stars

Women in the office,only women were very nice and helpful

DENA W. on 3/16/2015
Rating: 3 out of 5 stars

I called customer service on several occasions while we were on the road, I'm still waiting for a call back. We had 2 blow outs, 1 reverse light out, no wiper fluid, passenger door had to be slammed shut and the windows dirty from the road trip before, does anybody really care. Read the first sentence in your raodside assistance clause,SAFE, CLEAN and WELL_ MAINTAINED, not in my case.

JAMES f. on 3/15/2015
Rating: 2 out of 5 stars

Understaffed. I called there several times and my calls were always diverted to the national call center. I reserved a trailer over the phone and they got my name wrong. I tried to use the Express Check In (or whatever it is called) link on the confirmatory email I was sent, but this did not work - just took me to a general U-Haul site with no opportunity to check-in. When I got to the Waterford pickup site, there was a long line and I waited 30 min to get to the window. I got there earlier than my pickup was scheduled for by about 15 minutes, and they were going to charge me for a full extra day - I told them that I would step back into line and save 1 days charge and they decided not to charge me in this way. Overall, I was pleased with the trailer, but very disappointed in all dealings at the pickup site.

Mike P. on 3/13/2015
Rating: 1 out of 5 stars

While the experience at the rental office was fine the issue began after I left. After I loaded the trailer and left to drop off the bedroom set the trailer broke down. While I understand that things break, I was very disappointed in how the corporate call center handled the issue. While they are will trained to apologize, I would have preferred they listen to the problem and solve in an efficient time frame. After five hours the decision was made to tow the trailer back to my home so I could unload the contents. After all this the rental center charged me for the one day rental. I have tried to call the store but they never answer their phone. All calls to the store are redirected to a call center and the have no ability to issue a credit. I realize you need to minimize all your costs. However, just apologizing for a problem without the ability to actually correct the problem is a problem. In the end, I was charged for the trailer and the bedroom contents are still in my garage. At some point I will need to rent another trailer and pay again for the rental. Nice racket you have going.

Kyle T. on 3/11/2015
Rating: 1 out of 5 stars

Had an issue my first time back in January renting a trailer, they gave me the run around on the location to where I should return the trailer. All they did was give me a $20 off certificate on my next uhaul rental. Luckily I had to rent a truck a few months later so I could use the $20 off certificate. I tried to use my certificate, they questioned me to where I got it from and stated that I can't use it until I return the equipment (this was after waiting on a line of 1 person a head of me for almost 30 min. It took 4 employees to locate a dolly for the guy in front of me while no one attended to me. I wasted over an hour and a half this past Saturday on my moving day just because the incompetence and lack of customer service skills at this location. I returned the truck 30 min after hours (due to my time being wasted at the u haul location) and was not there to ensure they used my $20 certificate, which they sayid would be applied. I called numerous times to talk to someone about it, which I was told they would have to call me back, 4 days later I have heard nothing. My only 2 experiences with u haul have been terrible, and I will never use this company for my moving needs again. I would still like someone with customer service skills to reach out with me to solve my issues. I had rented a trailer, a storage unit and a truck In the past 2 months. Luckily I'm all moved out of there and will not have to experience any more terrible service from this company.

CHAO D. on 3/10/2015
Rating: 1 out of 5 stars

have reliable equipment

STEVEN C. on 3/7/2015
Rating: 5 out of 5 stars

Friendly service

ELIN B. on 3/6/2015
Rating: 1 out of 5 stars

Give them more of 3 hour time frame. Tell them costs upfront on the website.

RICHARD H. on 3/4/2015
Rating: 1 out of 5 stars

I reserved a trailer with a ramp, to be ready by 8:15 a.m. When I arrived I was given a smaller trailer. No price adjustment was given. The girl said she was to busy!!!!! Than said she would adjust it on Monday...well it is Wednesday and NO ADJUSTMENT........ Someone please adjust the account. Richard Heinz 248-417-0967

Marcin F. on 3/3/2015
Rating: 3 out of 5 stars

This is likely nothing against this location, but the truck that I was given was SUPER old.. Felt like it was from the late 80's or early 90's. Smelled of gas and oil and was very old. I would recommend replacing it with a new one - this old one is way past its expiration date.

WAYNE W. on 3/1/2015
Rating: 4 out of 5 stars

Fast checkout, drop off went smooth. Verified the return

THOMAS W. on 2/27/2015
Rating: 3 out of 5 stars

Truck was not as tall as was stated

HUSAM A. on 2/26/2015
Rating: 1 out of 5 stars

The truck didn't start one day and it was recharge and stop working again and again when i told the manager she even did not respond to me and look to other side , I ask her again with out even look back to me said we will check and call you, and ignore me again I paid 459$ no respect and did not call back .very bad experience .