False advertising to get customers online and in front of the store because I sign is posted. With the only thing being *subject to availability * that means if units are available the unit I wanted was available and the manager still found some way to say oh you get that offer online yes but we don’t honor it or give refunds when outside his store they are marketing that same deal. Please make it make sense. I’m filing a BBB complaint against Brent and the Uhaul store. And the guys in there are just unwelcoming in general I couldn’t wait to get out of there.
Marion Clark | First ImpressionsSelf Storage Units in Corvallis, OR, 97330
U-Haul Storage of Corvallis
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I was offered one free month through the app but the facility didn’t honor it. I paid for my first month and found a different alternative. I wish I could have gotten my first month’s storage rent for free as offered in the app when I rented the uhaul truck.
Linh Huynh | Overall ExperienceWe found that the cost was pretty steep for a locker and that there's no pro rate available for moving out early times are rough right now we really could use some of that pay back from that storage locker
ROMAIL ALLEN | Overall ExperienceCompetent and courteous. That's all you want when you're moving. Did everything but unload the truck, which, of course, is my problem.
Alan Rausch | First ImpressionsThe workers were extremely nice and understanding and also patient with me.
Kendra Goforth | First ImpressionsStaff was great, excellent customer service, efficient, friendly
April Cole | First ImpressionsI was a long time customer. I dealt with the staff when things were slow and also when they were slammed. They were always helpful and provided very workable solutions. It’s a simple business really, solutions about stuff…either moving it or storing it. It never was never over complicated, something that happens a lot with so many companies. Dealing with the public is always a testing experience and I’d give them an A+ for their overall performance. If I was in charge I’d make sure they were all properly compensated simply because finding what they possess in customer service and problem solving skills cannot be taught and would be very expensive to replace when another company identifies and recognizes the same things I witnessed and lure them away…just a thought anyway.
Jim Ordway | Overall ExperienceThanks
Jeffery Baker | Online Move InCustomer service was excellent.. & Very informative.. Storage unit was clean.. With easy access.. Glad changes were made for Storage to be extra safe..
ROZELAND CASPINO | First ImpressionsFriendly and helpful staff. Very open with details and site regulations/safety.
Maria Cavanaugh | First ImpressionsBrent, Natalia, Lucas, and Austin each provided me consistent thoughtful effort and unyielding support during my move. From having a 10x10 unit on-site to using a U-Haul cargo van and hand truck for one more trip than I had exlected, I am grateful that this team eliminated my ever needing to fret or worry.
CRAIG GUMMER | Overall ExperienceBrent and Natalia were very helpful
CRAIG GUMMER | First ImpressionsVery friendly staff.
Larry Prince | Overall ExperienceWe have used U-Haul on 5th Street services for many years. We are now in our senior years and especially appreciate the friendly patience of the staff as we figure out what we need. We also appreciate the dry, clean storage units and trucks we have rented over the years.
Debby Widony | First ImpressionsEverything was great however it was way too expensive.
Megan Buckley | Overall Experience