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Michelle S | First ImpressionsSelf Storage Units in Indianapolis, IN, 46219
U-Haul Moving & Storage at Shadeland Ave
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Available Units (All Sizes are Approximate)
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U-Haul Moving & Storage of Lawrence
6800 Pendleton Pike, Indianapolis, IN 46226 View Available Units1.3 miles from this location -
U-Haul Moving & Storage of Eastgate
7425 E Washington St, Indianapolis, IN 46219 View Available Units2.5 miles from this location -
U-Haul Moving & Storage of Irvington
6525 E Washington St, Indianapolis, IN 46219 View Available Units2.6 miles from this location -
U-Haul Storage of Lawrence
8550 Pendleton Pike, Indianapolis, IN 46226 View Available Units2.7 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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I have nothing negative to say about UHaul, because I never officially moved into my unit. However, they were very nice and called me to check to see if I still needed the until even though I I was making payments and not moved in yet. The staff there are wonderful and I would recommend renting a storage unit from UHaul anytime.
CHRISTA R | Overall ExperienceMy only downfall would be that the staff does not communicate with each other. There were several times when changes needed to be made to my account and the person I spoke with didn’t relay that information to the people that needed to have it. Overall a good experience it’s just sad that it took them almost 3 months to realize that i had already closed my account and moved out of my unit.
TIONDA C | Overall ExperienceAll employees were great the only thing was I might needed access after hrs and couldn't and didn't always like the price hikes. Other than that great BB experience.
tamyra s | Overall ExperienceThey changed the lock out tag out when late payments rules so many different times. First it was , when you become 3 weeks late they will lock you out then put a lien fee. Then it turned into once you are more than 2 days late you get your lock covered.
Kevin S | Overall ExperienceI was qualified for a month free and were given an asterisk response on why it wasn't honored.
CARLOTTA D | First ImpressionsAs I was emptying my unit, I saw dead roaches on the cart and in my unit as well as mouse droppings. As a result, I disposed of the mattress and box frame because it's cheaper to purchase new ones than to fumigate my home. I took photos if you would like to see them. Interesting enough during my last trip the unit was cleaned.
Tabitha L | Overall ExperienceGood service
Blaise A | First ImpressionsIf I ever need anything else from this store, I will be sure to come back. Yes, I will be telling everyone who needs to rent a Uhaul or a storage unit to come check you guys out!
Deonna M | Overall ExperienceAll good
Victoria J | Overall ExperienceThe male store clerk is rude and should not be dealing with the public because he is spreading the wrong information about uhaul policy and is very unprofessional and comes off thuggish with his demeanor and communication skills. Because of this I would not recommend anyone dealing with this particular uhaul at all.
Jeffery T | Overall Experience