The employees need to brush up on their customer service speaking skills. Not only lack of explanation about ANYTHING.. I Either forgot my ID on the counter or the employee didn’t give it back to me, either way had I not went back the next day I never would have known THEY had it.. when I got to the location no one was in the store, appeared to be only 1 person working anyway.. but I saw them walking outside and followed them around for quite a while saying “excuse me” rather loudly a few times.. before they finally got to their destination and realized I was there did they turn off their ear buds and just look at me.. I used to work for the scheduling dept right above this location.. and I’m at a loss for words right now. Ear buds should be limited to 1 ear and not cranked so loud you can’t hear anyone around you.. employees should also carry a better device off some sort so customers can buzz someone from the desk.. I’m disappointed in this whole experience with using U-Haul for my move.. from the truck, truck issues, this was just the icing on the cake. Thank god for Kayla, Lynette & Kala (TCM) for being the ONLY positive
jenna hanson | First ImpressionsSelf Storage Units in Madison, WI, 53711
U-Haul Moving & Storage at Verona Road
(Just South of Home Depot)
Services at this Location:
Services at this Location:
Features Available at this Facility :
- Covered Loading/Unloading
- Free Use of Loading Carts
- Electronically Controlled Access
- Individually Alarmed Rooms
- 24-Hour Video Monitoring
- Climate Controlled: Just Like Your Home
- Heated Storage
- Free Online Account Management
- No Deposit or Admin Fee
- Extended & 24-Hour Access
- Indoor Storage: Twice the Protection and Security
- Free Automatic Payment Plans
- Make Your Payment Online!
- Low Cost Insurance
- Boxes & moving supplies
- Carts and dollies
- Open 7 Days A Week!
- Your Lock/Your Key
- ADA Accessible
- Onsite Forklift Service: Pallets & Large Shipments
Promotions:
-
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee -
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation!
Available Units (All Sizes are Approximate)
- Sort and Filter
-
-
Small | 50 sq ft
-
Small | 5' x 5' x 9'
Miscellaneous Storage
Size Guide- Rate:
-
$94.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $94.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Small | 50 sq ft
-
Small | 5' x 5' x 8'
Miscellaneous Storage
Size Guide- Rate:
-
$74.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Stair
- Climate
- Rate:
- $74.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 5' x 8'
Miscellaneous Storage
Size Guide- Rate:
-
$74.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Stair
- Heated
- Rate:
- $74.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 5' x 7'
Miscellaneous Storage
Size Guide- Rate:
-
$89.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $89.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small | 5' x 5' x 7'
Miscellaneous Storage
Size Guide- Rate:
-
$89.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- ADA
- Rate:
- $89.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small | 10' x 5' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Heated
- Rate:
- $99.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Heated
- Rate:
- $99.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 6' x 5' x 7'
Miscellaneous Storage
Size Guide- Rate:
-
$99.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- ADA
- Rate:
- $99.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small | 5' x 9' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$104.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $104.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 10' x 5' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $109.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $109.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
***Small Pole Inside Unit
- Rate:
- $109.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small | 5' x 10' x 7'
1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Heated
- Rate:
- $124.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small | 5' x 10' x 7'
1-2 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $129.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Medium | 51-150 sq ft
-
Medium | 5' x 11' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Heated
- Rate:
- $109.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium | 10' x 10' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Heated
*Structural Pole In Unit
- Rate:
- $139.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium | 10' x 10' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Heated
- Rate:
- $144.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 10' x 10' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $144.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 10' x 9' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $144.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Medium | 10' x 11' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Heated
- Rate:
- $149.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium | 10' x 10' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
*Small Pole Inside Of Unit
- Rate:
- $149.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium | 10' x 11' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $159.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 10' x 10' x 7'
2-3 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $169.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Medium | 9' x 11' x 7'
2-3 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $169.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium | 11' x 10' x 7'
2-3 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $174.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium | 10' x 15' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$199.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $199.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 10' x 15' x 7'
2-3 Bedroom Home
Size Guide- Rate:
-
$204.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $204.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
What Is Online Move-In / Rent Now?
-
U-Haul Moving & Storage of W Towne
522 W Platte Dr, Madison, WI 53719 View Available Units2.6 miles from this location2.6 miles
-
Park Street Storage
1709 S Park St, Madison, WI 53713 View Available Units
(U-Haul Neighborhood Dealer)3.4 miles from this location3.4 miles
-
U-Haul Moving & Storage at Downtown Campus
602 W Washington Ave, Madison, WI 53703 View Available Units4.0 miles from this location4.0 miles
-
U-Haul Moving & Storage of Warner Park
2701 Packers Ave, Madison, WI 53704 View Available Units8.1 miles from this location8.1 miles
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Very easy process, and reasonable prices
Jesse Harris | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
LUDOVIC PITROIS | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
STEVEN LITTLE | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Denise Lewis | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Christopher Moore | Overall Experience- Rating:
- 5.0
Andy is amazing! Thanks for all your help
AMANDA VONBEHREN | Overall Experience- Rating:
- 5.0
very helpful
Todd Welbourne | Overall Experience- Rating:
- 2.0
The staff was great, but the storage facility is poorly located, only one way access, and in a very tight area. There seems to be plenty of real estate, yet the outdoor storage facility was built the worst spot possible. I've never been to storage facility that had only one way access to my storage garage. I definitely would not recommend it.
John Becwar | First Impressions- Rating:
- 3.0
Clerical error caused by employee created a fictitious move out. They corrected their error after I pointed it out.
JAMES BLANKENHEIM | Overall Experience- Rating:
- 3.0
Minor issues were corrected at time of service
James Blankenheim | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Christopher Moore | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
dwayne barto | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
willie lee | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Ceotrid Gilbert | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Yara Krueger | Overall Experience- Rating:
- 1.0
The policy of charging for a full month of storage after moving out (rather than prorating based on the move out date relative to the billing cycle) is ridiculous. I would understand if the service were outstanding or if anyone helped you move your stuff into your storage unit, but it was a pretty run-of-the mill experience. Clearly, U-Haul is in financial ruin and desperately needs the extra cash. I hope the company survives the next quarter.
Manar alhrech | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
ERIKA Booker | Overall Experience- Rating:
- 5.0
The staff was very friendly.
Pamela Soward | Overall Experience- Rating:
- 4.0
Just some confusion about access code and location of storage unit. Otherwise much better experience than past.
CHARLES HAVEL | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
DONNA CARY | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Patrick Desmond | Online Move In- Rating:
- 5.0
They are so busy, you can’t get anyone to answer the local Madison phones. And your national customer service was a waste of my time. They can’t take payments? They can’t change your address so you get your mail?? Wth. Why make the local workers do this.
Becky Gordee | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
Sharon Wilkerson | Overall Experience- Rating:
- 5.0
I wouldn't hesitate to return if i ever need a storage unit again.
Daniel Wise | Overall Experience