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Teresa B | Overall ExperienceSelf Storage Units in Stockton, CA, 95210
U-Haul Moving & Storage at Hammertown
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Storage Customer Reviews
- 4.5 Average Customer Rating
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While the staff and facilities here are great, I have misgivings about suggesting a rental vehicle from this location. Today, I was rented a truck for a one way 400 mile trip that had a retread tire affixed in a steering position. This tire failed at freeway speed on the 99S fwy halfway into my trip nearly costing me my life. I would have said that I trusted uHaul equipment but that is no longer true. If there is someone on staff that makes decisions like these, please ask them if they would have put their loved one into such a situation. I'm sad because I've always trusted uHaul and furious that I almost lost my life moving someone else's stuff. Waiting on a narrow shoulder for help that came quickly was nerve wracking as there was very little room to stop. I was grateful they came and serviced the damage within 90 minutes. It was hot and I was severely dehydrated. Lastly, uHaul asked me to tow a car tow which we considered but am glad we said no..The day would have been Much worse.
Nickawanna S | Overall ExperienceThe manager and the two individuals at the counter were the best. Friendly, professional and knowledgeable. I could not have received better service - great to work with.
HAL L | First Impressions👍🏽 thanks
Jeannette M | First ImpressionsThe U-Haul in California is much better than the U-Haul in New Mexico and Arizona
Resia M | First ImpressionsI rented a unit for almost three years. Everyone was great.
Mareis D | Overall ExperienceJamie a man was very helpful Enjoyed working with him to solve a storage need i had for a month . Wardrobe boxes Too Gove Jamie a raise !!!! John was very helpful on our exit Made it so quick and hassle free The team members made this a pleasurable move Thanks again guys !!!! Steven Ross K
STEVEN K | Overall ExperienceOnly one issue- first time I returned to put more stuff into our unit 328 - there was a second lock on the unit placed there by uhaul staff - still first month which had been paid - no one could explain why the lock was on there and it took 30 plus minutes to get someone to remove the lock
James L | Overall ExperienceThanks
Tyra A | First Impressions