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Camilla W | Online Move InSelf Storage Units in Bend, OR, 97701
U-Haul Storage of Bend
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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Wickiup Storage
52419 Skidgel Rd., La Pine, OR 97739 View Available Units28.8 miles from this location -
U-Haul Storage of Glenwood
4400 Franklin Blvd, Eugene, OR 97403 View Available Units86.0 miles from this location -
U-Haul Storage at River Road
150 Oroyan Ave, Eugene, OR 97404 View Available Units91.1 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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Great service, quality staff and speedy efficient process.
Sean A | Online Move InThe manager and workers at this location were always less than helpful. They never knew about auto-pay issues and why at times I was being charged double. When we first moved in we returned a rental truck to them from San Francisco. They apparently could not even check that in properly as weeks later we had received a letter that we stole the truck. Unfortunately, too much hassle here, would not ever recommend for all we went through in less than two years.
Laura T | Overall ExperienceThere were 3 days that I could not access my storage unit due to the keypad being broken. When I could find the staff, they were very friendly & helpful. But many times I had to wait or walk around the facility to find someone.
Lyndsay G | Overall ExperiencePrices high for storage, need 24 access to storage as well.
glenn w | First ImpressionsI was told I would be getting my first month free because I rented a truck and dolly to move across country. That was not the case, I ended up paying for it anyway. Absolutely would not recommend. And I was incredibly short on time with no other options.
Zachery H | First ImpressionsThe fact you cant move stuff in on holidays. Theye Close at 1:00 pm on christmas eve and dont open tell the day after. Anless you pay three months in advance. Was willing to but the boss wasnt there to accept it
William C | First ImpressionsI'm pleased with all, also looking forward to possibly upgrading to bigger size unit. Everyone is helpful and on it. Thanks from a first time storage user for a more than pleasant move in and everything, the staff, facility, and my unit. Very clean. Keep up the great work. Joanie C.
joanie c | First ImpressionsI had some problems at the beginning of the journey. Trying to get the right truck ECT. No fault of U-Haul. They were with me the whole way calling emails ECT. Making sure I was ok. Excellent service by U-Haul employees
Gail S | First ImpressionsAmazing and easy experience as always. Thank you!
AYLA R | Overall ExperienceNo
Merrie V | First ImpressionsReserved outside entrance unit, got inside unit. Got locked in the area due to malfunctioning keypad TWICE. So much equipment stacked around the area that maneuvering through there, especially with a U-Haul truck, was ridiculously difficult. Nothing but trouble the entire time. Would not recommend.
KATHY B | Overall ExperienceReserved an outside access storage unit - got an inside access. Reserved a truck and a trailer for one way rental. Both offered 1 month free rental but manager would only allow one unit free. Large unit unavailable so I had to get medium and small unit. Small unit lock area so dented it is nearly impossible to get the lock on and off. Area around units is so congested that moving a truck around the area is cumbersome and aggravating. Code lock to inside unit works about half the time. Fence actually wouldn’t open once despite inputting the code and receiving acknowledgment. Thankfully the store was still open so I was able to flag someone down to open the gate. Not impressed nor am I inclined to recommend.
KATHY B | First ImpressionsI moved out of the spot because there was constantly a U-Haul truck blocking the access to my storage facility. Someone felt the need to park the U-Haul truck inside the facility directly in front of the door. I might stop now twice at least and call ahead to have them move it when I needed to access things but they did not do it. Overall I would not recommend based on this fact alone
Josh S | Overall ExperienceHe also wouldn't let me into my warehouse. There were dogs and a lot of aggression, please watch the video and evaluate for yourself what is happening. Watch the video, a sick psychopathic grandfather works there, he let his dogs loose on me, called me obscenities, did not give me a truck, although I just said that I have a stock, I practically do not speak English, but I understand everything, he said he would kill me if I I'll come again, I have video footage, you have it too, I saw that you have a lot of cameras, look at them. This grandfather is sick on his wife's head, he just slaps her on the back of the head, he's really not himself. I will not recommend this office in Bend to anyone. I wanted to sue him, but I urgently needed to fly to Florida. Please deal with this person!!!
farrukh m | Overall ExperienceI believe this facility has untrained customer service representatives. They are there merely to do a job. Not one smile, conversation or offered help when needed. Even Locked me out of my storage because my hired mover was stuck inside with a trailer and your staff didn't bother to move vehicles stored inside gate instead of outside. When a customer is literally trapped inside, think we wouldn't be angry? And then lock me out because of "a bad attitude". You need to train your employees. I worked for uhaul out of toledo and I would have been fired for such behavior.
Jo C | Overall ExperienceA man from U-HAUL calling me on the phone at dinner time to complain about my lock and suggesting he was going to cut it off was really weird.
Jeff R | Overall ExperienceThey had a mudslide that ruined some of my items but you have would not cover it I was not happy with that
sandy H | Overall Experience