It did not go well. The female front desk clerk gave my reservation away on the day I arrived to California after driving a Uhaul from South Carolina. When I got upset at the fact that she gave my reserved storage away, she told me that I could go find another storage facility. I took my business elsewhere just like she suggested I should do.
CYTHINA MONTOYA | ReservationStor It 4 Less
9327 San Fernando Rd, Sun Valley, CA 91352(San Fernando & Sheldon)
Customer Reviews
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4.5 Average Customer Rating
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It did not go well. The female front desk clerk gave my reservation away on the day I arrived to California after driving a Uhaul from South Carolina. When I got upset at the fact that she gave my reserved storage away, she told me that I could go find another storage facility. I took my business elsewhere just like she suggested I should do.
CYTHINA MONTOYA | ReservationNice facility. Good service.
Melissa Mahoe | ReservationIt was perfect. I am super grateful for them to have kept my things nice & secure. Great rates as well, especially for LA!
BRANDON ROSADO | Overall ExperienceAl was very nice and very helpful!
Audrey Collins | Overall ExperienceThe staff is friendly and clear with instructions and information. Thank you
Masoumeh Bagheri | Overall ExperienceYour manager is wonderful!
TRINITY HYLE | Overall ExperienceCustomer service is just phenomenal. Al is really customer service savvy. Great personality and very accommodating. So glad that I used your storage to store my stuff. Thank you. Great service.
MARIA ROSARIO | Reservationclean, quick, friendly and convienant
Jahari Booker | ReservationDidn’t move in but service and facility were great.
Laura Gutierrez | ReservationAl was such a great help , unfortunately the vehicle did not fit in the storage space .
Jose Martinez | ReservationEverything went fine
Noel Marquis | ReservationThe Manager, Al, made the experience worthwhile. He was always pleasant and seemed to take personal interest in my complete satisfaction.
WILLIAM T CRABLE | Overall ExperienceThe Office hours were not convenient, but I did enjoy my time while having my storage. Payment was easy. Staff was helpful with all my questions. Storage it self was perfect.
MARLIN CAMPOS | Overall Experiencegreat service... but unfortunately, the unit is to small for me. thanks! jas
james shelton | ReservationAl contacted me by phone to ask when i would be arriving so they could make sure they had everything ready for me. Thank you Al!
Privacy Request | First ImpressionsRenting a unit from here was easy and fast. It`s a nice facility. The person working in the office was very nice and helpful.
JOHN REYES | First ImpressionsOwner was very helpful upgrading me to a larger storage unit. Place is very clean and easy to access.
Privacy Request | First ImpressionsVery smooth check-in process.
JOSEPH CASTONGUAY | First ImpressionsReason I`m selecting excellent is b/c surveys hurt the employees not the company. I do have to rate the COMPANY POOR,WHY are we force to complete this 2 get our 6.95 rfnd? I find it very ridiculous
JAZMIN FLAHERTY | First ImpressionsI cancelled my reservation for a full refund. Please make sure I receive a full refund. I will reschedule for next month. Thank you
Privacy Request | First ImpressionsClean office and friendly staff. Units need some updating.
Privacy Request | First ImpressionsVery helpful and efficient service, even on a holiday.
Privacy Request | First ImpressionsGreat for the price but the customer service was awful. Older man who helped me was kind, but he didn`t speak English well and had no idea how to look up/find my reservation.
Privacy Request | First Impressions