Very good people
ROGER W
Lappins LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Onalaska, WI 54650
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Have the gas tank full when you pick it and you fill it back up when done How you know how much gas you are going to use I have used 2 UHauls and both time I had more gas left in them and no credit for it
Bruce NI think the fuel should be full when you pick up the truck and then full when you are done not at 3/8
Bruce NWas too exhausted to explain the issues with the truck and the process of picking up the truck when I checked the truck in, so I'll do it now.. the truck needs an alignment. It was hard to keep the truck steady and at a consistent pace. The brakes weren't horrible but definitely need to be looked at soon as braking was definitely more difficult than other trucks I've driven... When checking in the signal on my phone wasn't great which made self check in difficult. Then the app was having issues. I called an 800 number for help and the dude sent me to another dept, but should have known that I didn't need a passport to check in just needed one of the forms of ID.. like I feel he should have been more educated. Also there wasn't anyone there at the location to help if there were issues and I feel like that's just bad business especially if there's known issues with the app (according to the chat person I was trying to get help from). It took almost an hour to get the truck reservation checked in! So that put me behind schedule for meeting up with my moving party. On top of the stress of moving, I had a lot of additional unnecessary stress by renting this particular vehicle. I think it could have gone smoother.
Natasha ONONE
Xoua Y