My only problem was they did not have the two dozen furniture pads that I had ordered. They were able to provide 16 and identified other locations that I could get additional pads if needed. As it turned out the amount provided was all I needed. The truck itself with over 120,000 miles made the drive from Atlanta to Savannah with ease.
Tom S
Hampton Chevron 16332
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in McDonough, GA 30253
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Customer Reviews
- 4.0 Average Customer Rating
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I waited almost 30 minutes while the lady talked/text on her phone and helped other incoming customers at this convenience store. I had already rented 2 previous Uhauls this week while moving so I was familiar with the process and asked if I needed to check in on my phone. She said I did not. After waiting another 20 mins, she quoted me a price that was $30 over what I ended up paying. I told her that was incorrect and she then said to check in on my phone. After completing that in 3 mins, I was handed the key. The vehicle was parked around the back of the convenience store, in an unsafe area, very close to other Uhauls, rendering it difficult to drive in and out. I returned the vehicle within 6.5 hours and was told to park in the back. I told a male employee it was dark in the rear, I felt unsafe and there was no lighting. His reply was that there were cameras and he couldn’t go back there with me. I would never rent or recommend a Uhaul from this location again.
Denise HVery rude associate!
Robert TThe staff was cordial. Even though the drop off was at gas station, a larger sign alerting customers of the UHAUL service would be nice.
Monique BEquipment was not clean inside. There was a water bottle, microfiber towel, and papers in the driver door pocket. There were what appeared to be chunks of chocolate cake or brownie crumbs in the cup holder area. There were signs of a rodent in the cab of the truck, seat foam on the floor at the base of the seat like something was nesting up under the seat. There were food wrappers on the floor, and gray fur in the crevices of the floor. The cargo compartment was not swept out thoroughly. I considered canceling the truck due to safety concerns. A rodent coming out while driving could cause an accident. The equipment ran well, the lady inside the gas station was pleasant at pick up, and the man inside the gas station at drop off was friendly.
Desmond R