I spent 40 mins shoveling 1.5 ft of snow out from around the trailer in order to even hook it up because the owner didn’t bother plowing around the trailers. The snow was from a week prior I live local so I know this for a fact. Also I had to shovel 1.5 ft of snow out of the trailer. I’ll pay more to drive out of my way to another uhaul dealer before I ever deal with my local dealer again. Very disappointed.
Kyle F
Ultramar Sharbot Lake
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sharbot Lake, ON K0H2P0
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Customer Reviews
- 3.0 Average Customer Rating
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Was only good because it wasn’t busy. Same comment applied
Alyssa RThe men on duty in the store were friendly but just indicated that we should "leave it at the back". Since there were two on duty, one of them could have offered to come with us and helped uncouple the (very heavy - 6x12) trailer or provided a jack. While not their fault, the computer was down so we did not receive anything to prove that we had dropped the trailer off.
ANN SSuper easy to book and we had to change/modify our trip and that was easy to do as well with the attendant. Great Rates too
Jennifer SCharged for an extra day for trailer rental. Staff busy with other customers so I unhooked the trailer myself with staff acknowledgement. Charged my account without my consent. Over 10 interaction with staff to make the correction and still waiting. Suggestion by staff was I made the mistake. Really frustrated!!! Mike( o5/28/23)
MICHAEL M