There was food left in the vehicle in the driver's area. And I made sure that I went in. Not only cleaned it up but I. Also cleaned up the back of the track after I finished using it. So the next person would have a clean truck to use
Debra Heintz
Red Way Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redmond, WA 98052
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The phone system makes it impossible to reach someone at the actual rental location. When I called during the week, I was routed to some central location. When I needed to speak to someone after dropping off the van after hours, the voice mail system said I could opt to receive a call back within 2-3 minutes. An automated call did come in a few minutes later, but when I pressed 1 to speak to a representative, it hung up on me. That happened two more times before I finally said STOP in the text chain
Cynthia CronkhiteOverall great customer service, ease of reservation on site & competitive price.
Todd BeahmThe truck had a lot of visible damage to both sides and the top of the cab. When we initially opened the cargo hatch there was standing water in the front left corner, which they did get a mop and clean. It appeared, however, that there were several roof leaks as there was more water when we arrived to the first location and more when we arrived to the second so my stuff was wet. When I turned the truck on, the check engine light was on. Employee stated it was fine, when I asked if he knew why the light was on he simply said no and stared at me. Refused to update me to another truck and told me to call Uhaul if the light became a problem. Truck made a clanging noise when driven but did not overheat or break down.
KELLY NIHENVehicle was not clean on the inside and the cargo area had not been swept. In addition, U-haul equipment (dolly and blanket) from previous rental were still in the cargo area.
Henry Bennett