Please include the materials people order to rent. Things such as pads, straps, and dolly's are CRITICAL to moving... you know this. If you forget some of this stuff, you might as well not put any gas in the truck. I was unable to complete my move fully without damaging my furniture because you did not include my furniture pads.
Qiang L
Luber Express Oil Change And Tires
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodbridge, ON L4L5X3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I have used UHaul several times and the experience has been good, but the experience at this location was the absolute worst and dishonest. When I booked the truck on April 12th 2024 at 9:00am, the operator did show me the truck and said they were too busy and the process is automatic - they were rude. When I returned the truck at 1pm, this is when things got a really fishy with the operator, who did not check the truck or verify the mileage, as I asked him to - he did not give me my receipt. He said he was too busy and will do it later, also he stated he had another user for the truck at 4:pm. When I phoned them on April 13th 2024 to as I had not received the receipt. He said the truck would be checked on Sunday as they were too busy. This raised alarm bells with me since he had rented the same truck out at 4pm. When I finally received the receipt today - April 15th (4 days later) - the mileage was a lot higher than I had driven the truck. The operator had loaned the UHaul truck to someone else and added the mileage to my receipt. So I paid more than I should have. I only drove just under 40km and was charged for 83.69km. I don't like being taking advantage off or swindled/cheated. Also, I saw a separate transaction on my Visa card from Luber Express Oil Change (this operator) that I did not do for just under $4.00. Hence, I would like my money returned for the uHaul and I will be reporting this operator and this UHaul incidence to the BBB as well as Visa fraud. I look forward to this being resolved quickly.
Herjinder CAll the best!
Seyed-Amir IVery nice
Volodymyr Cthe desk attendant help very well and I am very happy with the service
hernan r