U-Haul of Auburn

U-Haul of Auburn

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Address

256 Genesee St
Auburn, NY 13021

(315) 253-8466

(West Of West Middle School)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

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Trailer Rental & Towing in Auburn, NY at U-Haul of Auburn

Moving to or from Auburn, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Auburn, NY, 13021 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Auburn, NY

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Auburn, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of Auburn!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Auburn, NY, 13021. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of Auburn provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Auburn, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Auburn, NY online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Select-A-Hitch Guide

This guide will help you select the proper hitch for your vehicle depending on what you want to tow and your vehicle's capabilities

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Transporting vehicles with low ground clearance

Sports cars and specialty vehicles with unusually low ground clearance cannot be loaded and unloaded onto the Auto Transport in the conventional manner.

Customer reviews

ERIC B. on 12/13/2014
Rating: 3 out of 5 stars

They need to have something saying that you can't use green dot cards

jennifer k. on 12/3/2014
Rating: 5 out of 5 stars

No problems, very easy process. Thank you.

RICKY J. on 11/30/2014
Rating: 4 out of 5 stars

Will use again.

CHARLES D. on 11/25/2014
Rating: 5 out of 5 stars

I was happy with the run around they get for location for picking up the trailer when they told m e I could pick it up in Syracuse and when it was time to pick up they change my location I do not like this.

TODD B. on 11/24/2014
Rating: 5 out of 5 stars

The poughkeepsie store told me that Auburn would be able to rebate the erroneous charge. This was another bold faced lie by that office. The gentlemen at the Auburn office apologized and even contacted that store at which time they lied to him about what they told me. go figure...

JERRY S. on 11/24/2014
Rating: 3 out of 5 stars

I was shorted one (1) shipping pad. Four (4) of the pads, although packed in a plastic bag, were wet and not suitable for use on the high quality furniture that I was hauling. The customer service rep's attitude could use improvement. The truck was new, clean and in good condition.

jimmy w. on 11/23/2014
Rating: 5 out of 5 stars

Mark was the guy who helped me and he was a pleasure....I will send you any business I can because the experience was great!

ROBERT S. on 11/21/2014
Rating: 4 out of 5 stars

Whoever the guy was that worked at this location was not customer friendly. At all. My brother-in-law called to rent the truck the day before (gave his cc info) and I picked it up. We were under the impression that we were all set, not realizing that I had to bring a cc with me for payment. We had assumed that when my brother-in-law gave his cc info originally that he was actually paying for it (not just to hold it). So, when I got there to pick it up and the gentleman asked me for a card, I responded by telling him that my brother-in-law called yesterday with the cc info. Well, that was the wrong thing to say. Apparently that was just to hold our truck - not to actually pay for it. And that's fine, I get it. That's not my problem. My problem is when I told him that I would then have to call my brother-in-law and have him give the cc info over the phone.. Well, you would have thought I just kicked his puppy. He seemed irritated and pissed. Like how dare we inconvenience him with such a trivial thing. I was met with "sighs" and eye rolls. He was a complete ass - over something so small. And WE didn't even have a problem with doing what needed to be done. It was just a misunderstanding. It was simply solved by me calling my brother-in-law and having him give his cc info to the guy. But the fact that we had to do this... holy cow. End. of. the. world! He didn't yell or curse or disrespect me but he did make it seem like this was a huge inconvenience. Now, mind you, I was the first customer of the day (8:30am), no one else was there, the phone wasn't ringing off the hook and by all observations nothing "hectic" was going on. There was no reason for his obvious irritation with me and it was very unwelcome. It would not have taken much for him to simply explain why he needed the cc info again and patiently waited while I got my brother-in-law on the phone. Instead, he acted like a 4 year old.

KENNITH K. on 11/13/2014
Rating: 5 out of 5 stars

The manager was great. Helpful both on the phone and at the Uhaul location. Excellent experience.

RICHARD C. on 11/11/2014
Rating: 4 out of 5 stars

Manager was abrasive and a little rude so I would give him a customer review in relations

charles h. on 11/8/2014
Rating: 5 out of 5 stars

Move was very smooth no problems with uhaul used before and will in future

DONALD O. on 11/2/2014
Rating: 1 out of 5 stars

Tell the help to act professional

LEAH C. on 10/25/2014
Rating: 1 out of 5 stars

I was extremely upset that I placed Seneca Falls, NY as my place of pick up and my drop-off and was notified 24 hours later that I had to pick up and drop off 16 miles away in Auburn, NY. The general manager was not at all apologetic and it was very frustrating to me when he told me the Seneca Falls location did not have an equipment because they went out of business for a while. This should be listed on the reserving website. I was even more outraged when I found out I had to pay $.99 a mile when I did not see that price anywhere on my reservation and with my added 16 miles to Auburn, that added another $32 to my price! I was expecting to only spend $57, which was my quote on my reservation. No one was helpful to me, the gentlemen were very rude when I dropped the vehicle off. I will not be using these services again.

BRIAN B. on 10/20/2014
Rating: 3 out of 5 stars

Person at front desk should be sociable, easy to talk to/understand, and remain calm when faced with a stressful situation.

Kennith K. on 10/10/2014
Rating: 5 out of 5 stars

The service was excellent and the staff I worked with was very helpful and efficient.

Jeff Y. on 10/6/2014
Rating: 1 out of 5 stars

Made a reservation online two days prior to picking up. When I arrived, the Uhaul Staff asked me all the same questions that I had previously ordered online. This seemed like a repeat of what I reserved online. Received my truck and left location. After driving 15 minutes down the road, Uhaul staff called me to notify me they gave me the wrong truck. I ordered a 20 foot truck. They had given me a 27 foot truck. They asked me to drive back so they could swap it out. They then made me wait while another customer was returning their rental. This was a HUGE inconvenience because it seemed they had no idea what they where doing. I would not recommend renting from this location to anyone I know.

robert w. on 10/6/2014
Rating: 2 out of 5 stars

Was told to have the truck back by closing when I reserved it then when I picked it up was told to have it back by 3pm the location closed at 5 also the truck didn't look like it had been cleaned from the last use

Susan R. on 10/4/2014
Rating: 3 out of 5 stars

Seemed like the gentleman in charge was frustrated, perhaps with his job...kinda felt bad for him. Overheard him speaking with someone about people wanting to quit. I tried to be pleasant with him, he just seemed frustrated.

JOHN K. on 10/2/2014
Rating: 5 out of 5 stars

I enjoy doing business at this location, in and out fast, with no problems!

VICTORIA R. on 10/1/2014
Rating: 2 out of 5 stars

When a customer reserves a truck for two days and then double checks that they have it for two days when they get the truck they don't like the surprise of finding out that they were only given the truck for one day. Moving is stressful and expensive enough without added things.

ALAN G. on 9/29/2014
Rating: 2 out of 5 stars

Was charged for another day rental for being past the hour we rented it by about an hour. Should have been emphasized the importance at the 1st location instead of just included the fine print. Was told it was corporate policy and beyond employee control to waive the fee.

RON R. on 9/29/2014
Rating: 4 out of 5 stars

Everything went extremely smooth. Love your company. Signed up on line, and they had the truck ready for me at 9:00 am on a Saturday - the most popular day. Perfect.

Roberta B. on 9/29/2014
Rating: 5 out of 5 stars

Very good experience!

STEVE F. on 9/24/2014
Rating: 5 out of 5 stars

Everything was great! I have rented from U-Haul before and I am always pleased by the cleanliness of their trucks and by the fact the gas tank is filled. This saves me time and time is money.

WENDY F. on 9/24/2014
Rating: 3 out of 5 stars

It was very inconvenient to have to travel 40 miles to get the truck (notified the day before the move) when I had reserved the equipment far in advance. I was told that I would be given a quarter tank of gas for the inconvenience when it really was less than that.