U-Haul of Auburn

U-Haul of Auburn

Share |

Address

256 Genesee St
Auburn, NY 13021

(315) 253-8466

(West Of West Middle School)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Trailer Rental & Towing in Auburn, NY at U-Haul of Auburn

Moving to or from Auburn, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Auburn, NY, 13021 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Auburn, NY

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Auburn, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of Auburn!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Auburn, NY, 13021. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of Auburn provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Auburn, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Auburn, NY online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

story
Select-A-Hitch Guide

This guide will help you select the proper hitch for your vehicle depending on what you want to tow and your vehicle's capabilities

story
Transporting vehicles with low ground clearance

Sports cars and specialty vehicles with unusually low ground clearance cannot be loaded and unloaded onto the Auto Transport in the conventional manner.

Customer reviews

SAM C. on 1/27/2015
Rating: 4 out of 5 stars

it was a pleasent expierience

Annette L. on 1/24/2015
Rating: 5 out of 5 stars

Same staff working as the last time I used this Uhaul location. He is an asset to your company, very personable, knowledgeable and prompt. Way to go. :)

JAMES W. on 1/11/2015
Rating: 5 out of 5 stars

I called this U-Haul location last second looking for a 2 day rental. I spoke to a Mark who when I explained what I needed he said relax I have a van for you and will have it waiting up front all warmed up for you...I hung up saying...Yeah OK, but when I did get there he did have it warm with it being 10 degrees out. The whole rental process was quick and I will be back when I need another vehicle...Thanks alot Mark and your team!!!

JAMES W. on 1/5/2015
Rating: 5 out of 5 stars

Staff and management were great to deal with. Was given a new van to use and it drove great with the load I had in it. Thanks for a great rental manager Mark

JOAN E. on 1/5/2015
Rating: 5 out of 5 stars

I called at 11:30 am and need at truck by 1:30 pm. That was no problem getting it for me. Staff was friendly and helpfu. I had never rented a truck befor.

Annette L. on 1/2/2015
Rating: 5 out of 5 stars

Sales associate deserves praise, very knowledgeable friendly and professional :)

Amy R. on 12/29/2014
Rating: 3 out of 5 stars

Clean window shield off for renters who have a specific reservation. Customer service could be more friendly.

CHARYL Z. on 12/29/2014
Rating: 5 out of 5 stars

Keep doing what you are doing......prompt and pleasant service!

Adeline B. on 12/23/2014
Rating: 5 out of 5 stars

Associate was professional and very friendly!

wayne s. on 12/22/2014
Rating: 4 out of 5 stars

The vehicle had transmission problems. It would stay in a lower gear too long before shifting. I advised the cooperative attendant Joe. Other than that the experience was good.

BRIAN S. on 12/22/2014
Rating: 4 out of 5 stars

Overall great experience. Very helpful people and great deals on a truck

JAMES K. on 12/19/2014
Rating: 3 out of 5 stars

Normally this location does a good job, however, this experience was a nightmare. The employee hooked up the trailer while my automatic lights were in the on position and blew a fuse in my car. I had to take the car while towing the trailer to my mechanic. He did an electrical check and determined that the short was occurring when the trailer was connected. I went back to UHaul and they upgraded me to a bigger trailer although it was more than I wanted to tow. Three hours later I was back at home ready to pack but much too exhausted to do so.

Carol w. on 12/18/2014
Rating: 2 out of 5 stars

I am a woman in my sixties and needed to move some furniture from a house I sold. I called to get quotes days before my intended move and spoke to the assistant manager. Though he addressed me as "Maam" he was definitely irritated that I asked so many questions and suggested that I look the information up on a computer. Unfortunately at the time ours was not working. I then called back a day before I wanted to rent and made arrangements to rent a trailer, but upon reviewing the UHaul website I realized I needed something bigger. I called the store and canceled my reservation immediately and ordered a 10' truck. At that time I asked if there would be any expenses other than the daily rental, mileage and fill-up. I was told I needed to buy insurance for $9. I told the assistant manager I did not want it because my insurance company would cover any accident or damage. He did not insist on the coverage after that, but when my husband went to pick up the truck he was charged $14 for insurance because he was told it was a 'commercial' vehicle and insurance needed to be purchased for us to rent it. The next day I spoke to the manager of the store and he said two things that totally upset me; first he said he had insurance through the same company I have and that renting a truck was NOT covered, but when I told him I could get a letter from my insurance carrier that it was indeed covered he recanted. The second irritating comment he said to me was once a customer chose a service add-on, such as insurance coverage, it was their option and therefore not refundable. I informed him that I made it perfectly clear to his assistant manager the day before that I did NOT want insurance coverage. I'm VERY disappointed that the assistant manager lied to my husband about needing insurance and that I needed to argue to get my money refunded. The only reason I did not rate the location as 'Poor" is because the manager finally did give me a refund. I hope I never have to use them again, I'm sure they feel the same...I would definitely try another location first.

ERIC B. on 12/13/2014
Rating: 3 out of 5 stars

They need to have something saying that you can't use green dot cards

jennifer k. on 12/3/2014
Rating: 5 out of 5 stars

No problems, very easy process. Thank you.

RICKY J. on 11/30/2014
Rating: 4 out of 5 stars

Will use again.

CHARLES D. on 11/25/2014
Rating: 5 out of 5 stars

I was happy with the run around they get for location for picking up the trailer when they told m e I could pick it up in Syracuse and when it was time to pick up they change my location I do not like this.

TODD B. on 11/24/2014
Rating: 5 out of 5 stars

The poughkeepsie store told me that Auburn would be able to rebate the erroneous charge. This was another bold faced lie by that office. The gentlemen at the Auburn office apologized and even contacted that store at which time they lied to him about what they told me. go figure...

JERRY S. on 11/24/2014
Rating: 3 out of 5 stars

I was shorted one (1) shipping pad. Four (4) of the pads, although packed in a plastic bag, were wet and not suitable for use on the high quality furniture that I was hauling. The customer service rep's attitude could use improvement. The truck was new, clean and in good condition.

jimmy w. on 11/23/2014
Rating: 5 out of 5 stars

Mark was the guy who helped me and he was a pleasure....I will send you any business I can because the experience was great!

ROBERT S. on 11/21/2014
Rating: 4 out of 5 stars

Whoever the guy was that worked at this location was not customer friendly. At all. My brother-in-law called to rent the truck the day before (gave his cc info) and I picked it up. We were under the impression that we were all set, not realizing that I had to bring a cc with me for payment. We had assumed that when my brother-in-law gave his cc info originally that he was actually paying for it (not just to hold it). So, when I got there to pick it up and the gentleman asked me for a card, I responded by telling him that my brother-in-law called yesterday with the cc info. Well, that was the wrong thing to say. Apparently that was just to hold our truck - not to actually pay for it. And that's fine, I get it. That's not my problem. My problem is when I told him that I would then have to call my brother-in-law and have him give the cc info over the phone.. Well, you would have thought I just kicked his puppy. He seemed irritated and pissed. Like how dare we inconvenience him with such a trivial thing. I was met with "sighs" and eye rolls. He was a complete ass - over something so small. And WE didn't even have a problem with doing what needed to be done. It was just a misunderstanding. It was simply solved by me calling my brother-in-law and having him give his cc info to the guy. But the fact that we had to do this... holy cow. End. of. the. world! He didn't yell or curse or disrespect me but he did make it seem like this was a huge inconvenience. Now, mind you, I was the first customer of the day (8:30am), no one else was there, the phone wasn't ringing off the hook and by all observations nothing "hectic" was going on. There was no reason for his obvious irritation with me and it was very unwelcome. It would not have taken much for him to simply explain why he needed the cc info again and patiently waited while I got my brother-in-law on the phone. Instead, he acted like a 4 year old.

KENNITH K. on 11/13/2014
Rating: 5 out of 5 stars

The manager was great. Helpful both on the phone and at the Uhaul location. Excellent experience.

RICHARD C. on 11/11/2014
Rating: 4 out of 5 stars

Manager was abrasive and a little rude so I would give him a customer review in relations

charles h. on 11/8/2014
Rating: 5 out of 5 stars

Move was very smooth no problems with uhaul used before and will in future

DONALD O. on 11/2/2014
Rating: 1 out of 5 stars

Tell the help to act professional