U-Haul of Auburn

U-Haul of Auburn

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Address

256 Genesee St
Auburn, NY 13021

(315) 253-8466

(West Of West Middle School)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

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Trailer Rental & Towing in Auburn, NY at U-Haul of Auburn

Moving to or from Auburn, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Auburn, NY, 13021 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Auburn, NY

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Auburn, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of Auburn!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Auburn, NY, 13021. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of Auburn provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Auburn, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Auburn, NY online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Double U-Box Trailer User Instructions

Safety precautions and instructions for towing a Double U-Haul U-Box trailer

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Tow Dolly User Instructions

Instructions for operating a U-Haul Tow Dolly

Customer reviews

MICHELLE M. on 7/2/2015
Rating: 3 out of 5 stars

I had an online reservation for a 17' truck, but when I arrived they only had a 10' truck available for me. I would have appreciated a notice letting me know ahead of time to adjust plans or even more time offered with the truck since it was smaller and I had to make extra trips.

Mark U. on 6/28/2015
Rating: 5 out of 5 stars

Very easy drop off and the gentleman was great to deal with

BILL N. on 6/26/2015
Rating: 5 out of 5 stars

I was surprised that the truck I rented didn't come with a full take of gas. I have never had this experience before where I had to put gas in it before using it. It was somewhat of an inconvenience. Don't get me wrong, they didn't try to have me return it full, only with the amount that was in it. But it was just wrong in my opinion.Is this new policy?

JOHN H. on 6/23/2015
Rating: 2 out of 5 stars

Manager was rushed. Was very unhappy that I wanted to take the auto transport home and load car at home. My original pickup location was 40 minutes away in Syracuse where I lived. Truck was given to me with auto transport attached and was told I was ready to go. Took it home, loaded truck and car. Set off the next day and was pulled over almost immediately and told my transport lights didn't work. Took it to UHAUL off Taft Rd, Syracuse and they checked it out. Was told that the connection between truck and trailer was faulty. They called out roadside assistance and after 2 hours I finally got on the road after a fuse was changed in the truck. Got to my end location the next day after having to stay in an unscheduled hotel stop due to this unnecessary delay. In summary Auburn was terrible, sent out with a faulty truck that their 10 point check should have picked up. However the Taft Rd guys were great, so use them instead.

JAMES W. on 6/19/2015
Rating: 5 out of 5 stars

As always great service and vehicles

JAMES W. on 6/19/2015
Rating: 5 out of 5 stars

Great service and clean vehicles. Special thanks to Mark for getting me in and out quick.

KIM R. on 6/16/2015
Rating: 3 out of 5 stars

first of all I called the coopers marina in Baldwinsville, Ny to rent a uhaul I was told that they had one there at the place and later that day I got a text telling me I needed to go pick the uhaul up at seneca falls where this was way out of my way. next I was told that I would be charged 79cents a mile when in fact it was 99 cents a mile. I am not happy with this because I had to get another uhaul out of auburn , ny and it was still out of my way by a half hour and then to be told a different charge for for the mileage. I think that your rental places need to be more clear as to where and what they can do when a person calls to rent a uhaul not be told a different price for mileage and a different place to pick up a uhaul

KENT C. on 6/15/2015
Rating: 5 out of 5 stars

give gas refund back if more gas in the tank at drop off than pick-up

WILSON G. on 6/4/2015
Rating: 2 out of 5 stars

U-Haul rep. was curt and abrasive. I was greeted by "you're not to be here until 6pm". I had called 6 hours prior to my arrival at the facility and asked the rep. to have my rental truck and car trailer connected in order to save some time when I arrived. He stated "no problem, it will be ready for you". The truck/trailer were not connected and I was told "this was a very busy day". Almost like oh well....no apology. Seems like this facility lacks employees that seek to serve the customers. Read the other reviews and you'll see why I say this.

Edward J. on 6/3/2015
Rating: 3 out of 5 stars

We are disputing a charge on our credit card. We are being charged a late drop off fee. However when the truck was dropped off, this was never discussed and the additional charge was not agreed to.

JAY M. on 6/3/2015
Rating: 1 out of 5 stars

Reservation confirmed on website but not honored at location. Overhead door to trailer and latch very difficult to operate. Drop off location was OUTSTANDING

DAVID B. on 6/2/2015
Rating: 2 out of 5 stars

I was extremely disappointed in the condition of the truck. It appeared that no check out of the truck was conducted prior to my arrival. I picked my truck up in the early afternoon and took it to my location to pack it. The truck had a half of a tank of gas. Once I started my trip late that night I stopped to fill up the tank to find that the gas gage would only go to ¾ of a tank. This fact caused me to have little faith in the gage and was a concern for the entire trip. After driving for a few hours I switched the headlight to high beam only to find out that the passenger side of the high beams did not work leaving me with only one headlight when in the high beam mode. On the second day of my trip I encountered heavy rain only to find out that the wipers were for all practical purposes inoperative. The driver’s side was completely worn out and the passenger side only had a wiper blade that covered less than 50% of the windshield. After stopping on the side of the road to swap the blades I was able to go to the next exit and replace the wiper blade on the driver’s side and continue my trip with limited capability. All-in-all I found the overall condition of the truck and its safety features UNSATISFACTORY! I will be doing this trip again several times in the next months and will not be renting from U-Haul again.

jan s. on 6/1/2015
Rating: 3 out of 5 stars

The worker was very nice but a computer problem made it take a long time

JAY M. on 6/1/2015
Rating: 1 out of 5 stars

Confirmed reservation could not be honored by location causing a very difficult move

VIOLETTE G. on 5/29/2015
Rating: 5 out of 5 stars

I was very disappointed by the fact that we could not get the 17' truck which was confirmed to me st the time of confirmation.

maggie t. on 5/29/2015
Rating: 3 out of 5 stars

The U-Haul did not fit the amount of furniture I told three different people what I had and they said that it would fit two rooms of furniture It did not. I had to take a separate car

Michael M. on 5/25/2015
Rating: 5 out of 5 stars

Great service , great staff , great truck . Will book again twice in August . Thank you .

john c. on 5/13/2015
Rating: 5 out of 5 stars

Keep up the good work

jim w. on 5/12/2015
Rating: 5 out of 5 stars

Mark was very friendly and professional going about his job (customer service).

Margaret M. on 5/10/2015
Rating: 3 out of 5 stars

The manager gave my son a hard time even though the reservation number stated what we had reserved.

david g. on 5/10/2015
Rating: 5 out of 5 stars

It was an excellent experience and so much easier for what I needed it for! The staff there was excellent,fast and it just made everything that much better.I'll be using the vans more in the future. Thank you

Joey W. on 5/8/2015
Rating: 1 out of 5 stars

owner was cursing/yelling at a customer when i got there

JENNIFER G. on 5/4/2015
Rating: 1 out of 5 stars

Hood almost opened while driving 55 mph. Made me put extra gas in it. Swore while people were waiting to be waited on. Rudest man I have ever met in my life.

Jennifer L. on 5/3/2015
Rating: 3 out of 5 stars

The guy that helped me in the morning was rude because me and my sister had gotten a uhaul and she forgot it was put in her husband's name instead of hers so all they did was pull up my last name and paid our uhauls wrong but I kept apologizing but he was still rude the whole time and I think he was a manager....other then him it was a great experience...When I returned the uhaul the guy that took care of me was a really nice guy :)

THERESA H. on 5/2/2015
Rating: 3 out of 5 stars

Customer service was fine this time however there is a reputation I was told that the customer service was poor