I was unreasonably charged for Xtra days, over a weekend that the facility was closed. How can I be charged for days I didn't use? Especially when I called ahead and given my military disability, I was told to just leave the truck outside location and leave keys. We over fueled the truck and was STILL charged for Xtra miles. No consideration, I even asked for someone from uhaul to contact me...regarding this issue, via email. They just charged me...no call...as of today, Dec 19, 2023. Wow... just woe. Someone please fix this... AFM please contact me...today.
Shelly Johnson
The Storage Shed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baxter Springs, KS 66713
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Customer Reviews
- 4.0 Average Customer Rating
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In and out! Great service!
mauri jacksonI would recommend to everyone.
SHARI LEATHERMANGreat service on pickup and return.
Jerry DuroyThe location was very neat and tidy, the business had closed at 4, which seemed early , however an employee on her way home called her boss to help us return after hours.
Katherine Pratt