get rid of your neighborhood dealers. and making customers use your unfriendly app
Marty D
Fritz Quality Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bridgewater, MA 02324
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Clearer communication. Have all trucks start with full tank
Lynne BThe only issue I had is poor Wi-Fi connection. We had to drive around in order to get access to do everything on the phone before we could pick up the truck. Also same thing when we were returning the truck. Poor Wi-Fi access.
Carol MNo one at the place knew how to help me with the uhaul they told me it was all self service. I was having an issue with checking out the van and they hand no clue how to help me. I asked the guy why they had a service they don’t know how to do and he just laughed at me
Megan RDue to an app issue I was unable to close out the contract on my own when I return the vehicle. The app prompted me to take pictures of the mileage and gas but would not allow me to take a picture I then proceeded to call customer support and we troubleshooted the issue but nothing worked it was an internal app problem. And then took three days for them to close out my return and I owe $2 and they are not letting me pay it and the root customer service agent I spoke over the phone said I'm probably going to take care of fees on that $2 and I said why am I going to Ink her fees if I'm literally trying to pay it right now and you're not letting me. Fritz auto body was awesome U-Haul customer service is horrible.
Zachary M