The truck was nasty. Dog hair all in the cab, dirty and damp inside the box. I scheduled the pickup to be done .5 miles from my new home and the confirmation was in a City several miles in the opposite direction. I called and got the pickup location changed to a location close to the old home. When I got there they had only a 15 ft truck instead of the 26 ft. truck and 6x12 trailer I scheduled. The truck was very very rough riding and seemed to have some type of issue with the front end. I was told to unhook the trailer from the truck when I returned it and back it up etc. I wasn't about to do it with such low light in the parking lot thats not big enought to back up a trailer in. I would have hurt myself trying to manually move the trailer without some type of tool to put the tongue on to move it around.
Over all this was a horrible experience and I may never use UHAUL again so I can avoid all this mess.