U-Haul of West Side

U-Haul of West Side

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Address

101 63rd St
Des Moines, IA 50312

(515) 277-7202

(S Of Grand)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

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Trailer Rental & Towing in Des Moines, IA at U-Haul of West Side

Moving to or from Des Moines, IA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Des Moines, IA, 50312 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Des Moines, IA

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Des Moines, IA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of West Side!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Des Moines, IA, 50312. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of West Side provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Des Moines, IA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Des Moines, IA online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Select-A-Hitch Guide

This guide will help you select the proper hitch for your vehicle depending on what you want to tow and your vehicle's capabilities

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Transporting vehicles with low ground clearance

Sports cars and specialty vehicles with unusually low ground clearance cannot be loaded and unloaded onto the Auto Transport in the conventional manner.

Customer reviews

BETH B. on 7/29/2014
Rating: 5 out of 5 stars

Had to exchange my truck and they were fantastic. We were in and out and back to our move quickly. I highly recommend renting u haul and the staff at this location is great! Very helpful and made my move much less stressful.

GREGORY S. on 7/29/2014
Rating: 5 out of 5 stars

Just SMILE??????????

JOE H. on 7/29/2014
Rating: 3 out of 5 stars

More instruction on driving the truck, such as cruise control if equipped, etc.

Scot H. on 7/29/2014
Rating: 2 out of 5 stars

The staff (only 1) was very professional, polite, and nice considering how busy he was. He was the only person on staff checking stuff in, waiting on customers, and pulling trucks around. I waited over an hour to pick up the trailer because the line was so long. When I returned the trailer 4 hours later there was another line but not quite as long. He was hustling and moving as fast as one could and still do a complete and proper job. My hat goes off to him as he should receive a commendation for the job he did. My only and huge complaint is that the location was under staffed.

Jeffrey W. on 7/29/2014
Rating: 4 out of 5 stars

I have several UHaul options available. Always make a point of using this location because of the friendly, efficient service here.

Chad T. on 7/28/2014
Rating: 1 out of 5 stars

Stood in line waiting for 90 minutes to pick up my truck. There was a line 9 people long when I arrived, and one guy working. When I returned the truck 9 hours later, the same guy was still the only one in the store, and he was standing at the desk actively eating his dinner while helping customers.

NICHOLAS A. on 7/28/2014
Rating: 5 out of 5 stars

Keep up the good work.

KAYLEIGH O. on 7/28/2014
Rating: 3 out of 5 stars

There are never enough employees to support the busier times of day. Every time I visited the store, I had to wait at least 15 minutes to be assisted even when I just had a simple return of an item. In addition, the staff was not the friendliest and I didn't feel very comfortable while there.

james o. on 7/28/2014
Rating: 5 out of 5 stars

Have rented from this location previously. Always satisfied with equipment. Service has always been exceptional.

AMANDA A. on 7/28/2014
Rating: 3 out of 5 stars

Service was incredibly slow. You were so understaffed it was ridiculous. I will never use u-Haul again. Interesting how you don't ask about the personnel or facility at pickup location? You should because both employees were rude and awful and you needed at least two more people there.

Margert G. on 7/27/2014
Rating: 1 out of 5 stars

Where to begin? The only thing that was good about this place were the workers, who I felt so bad for. These 2 guys were by themselves handling about 15 people who were waiting even before 9 a.m. to get a rental. You think you would look at the number of customers you anticipate The next morning and staff accordlingly. We were there at 8:50 and didn't leave the place til 10. So annoying. These poor guys were working their butt off to check people on and get them to their vehicles. But I'm sure uhaul will put the blame on them.

vicky o. on 7/27/2014
Rating: 3 out of 5 stars

stood at the counter for 5 minutes waiting for someone to assist me. Another customer came in and went in the back to find the person. The man came out, asked me what I was there for, told him. Then he helped the other man instead of assisting me. When he completed his transaction, then he assisted me. During this time he asked for my credit card, ID and several other questions. Then he stepped back and picked at his rear. Gave me the paper work and took me outside and assisted in hitching up the trailer to my vehicle. It was a good trailer, dirty inside, but it worked.

TONY G. on 7/27/2014
Rating: 3 out of 5 stars

Do what you say your going to do.

PEGGY J. on 7/27/2014
Rating: 1 out of 5 stars

It was a nightmare! We had received a confirmation with a guarantee as I reserved online 3 weeks prior. Upon arrival there was nothing we had to wait for four hours and then was given a truck that we had to put gas in for the three hour ride back home - we had brought my husbands big truck to pull the uhaul that we were GUARANTEED! Well apparently that word has different meaning to this company. We. Will NEVER do business with Uhaul again nor will I recommend them EVER! Consumers beware - guaranteed means nothing but they will give you a 50 credit - what a joke! Some of the most incompetent business practices that I have ever seen!

Jerry C. on 7/25/2014
Rating: 3 out of 5 stars

There was some confusion as to return date with what the Madison office typed into the paperwork and the U-Haul office in Des Moines called my phone to verify it. When I did return the truck to the 63rd Street location, the man in charge there adjusted the problem in his hand-held computer, and I thanked him for his help.

KIMBERLEE G. on 7/25/2014
Rating: 3 out of 5 stars

Trucks transmission slipped and the ride was extremely rough.

JILL W. on 7/25/2014
Rating: 5 out of 5 stars

the call center rep called to make arrangements to drop off the trailer. I told her I was driving so she sent the info to my email. I was unable to open the attachment info. And when i called back to discuss storage units and drop off, no one answered after i held for 20 minutes. I ended having to drive back and forth in an unknown city to get storage return the trailer. So this part was inconvenient, and unnecessary. Otherwise the face to face service was phenomenal.

Dean D. on 7/25/2014
Rating: 2 out of 5 stars

Waited with 5 other customers as two of the staff were sitting in the back on break mid morning. One customer even went to the back area and asked what does it take to get some help here. A woman with a uhaul shirt on said only one person was working. 20 minutes later she she emerges and helps. What a circus. The manager/owner was running around but his team was less than stellar sitting around. When you have 5 people waiting and no-one answering customer concerns this is a problem. You take a break when you can... not when you have a line of customers waiting!

HARUN B. on 7/23/2014
Rating: 2 out of 5 stars

Better to make sure truck is in good condition.

ABDELHADI A. on 7/22/2014
Rating: 1 out of 5 stars

very lazy men working in that location. took them 3 hours to install wires. the girl that works there is the only customer-oriented employee. very bad experience over all.

JOAN C. on 7/22/2014
Rating: 5 out of 5 stars

Both men I dealt with were professional and friendly. Truck only had 17K+ miles on it. Clean and trip was a breeze. Thank you!

Dan R. on 7/21/2014
Rating: 3 out of 5 stars

Call center did not listen to my request for a cube van and got a regular van. Specifically said the $29.95 size. Did not get done with the van during a crosstown move and could have used the van longer than the 4 hrs they allocate with their $19.95 deal.

STEVE B. on 7/21/2014
Rating: 2 out of 5 stars

Personel was short and trite when asked to help out with checking in a cube van. Location is cluttered and the kid that helped seemed to care less. The only reason I would recommend the location is they seemed to have plenty of inventory and a convenient location.

DAWN W. on 7/19/2014
Rating: 3 out of 5 stars

My experience was fine. My only issue would be that it took too long to handle the return. There were about five folks ahead of me and I waited around 30 minutes. Also, I had to go inside to be checked in, when it appeared someone should have been outside to check me in.

TREVOR G. on 7/19/2014
Rating: 3 out of 5 stars

All ok