U-Haul of West Side

U-Haul of West Side

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Address

101 63rd St
Des Moines, IA 50312

(515) 277-7202

(S Of Grand)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

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Trailer Rental & Towing in Des Moines, IA at U-Haul of West Side

Moving to or from Des Moines, IA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Des Moines, IA, 50312 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Des Moines, IA

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Des Moines, IA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of West Side!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Des Moines, IA, 50312. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of West Side provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Des Moines, IA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Des Moines, IA online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Double U-Box Trailer User Instructions

Safety precautions and instructions for towing a Double U-Haul U-Box trailer

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Tow Dolly User Instructions

Instructions for operating a U-Haul Tow Dolly

Customer reviews

NICK B. on 8/4/2015
Rating: 1 out of 5 stars

We had our reservation cut short by a day and a half without any notice. The manager was not helpful with our situation. we initially went to the store in Urbandale and after waiting a half hour in line told we needed to go to a different store because they did not have our truck. Horrible customer service and a lack of profesionalism. By cancelling our reservation I had to rent a truck elsewhere is order to complete our move costing us more money. I will not be using Uhaul again!

CINDY W. on 8/3/2015
Rating: 2 out of 5 stars

Customer service was not good, a/c did not work in truck. When I told the employee he just ignored me. Truck ran very poorly.

ian s. on 8/3/2015
Rating: 5 out of 5 stars

The manager at this location (I think his name is Michael?) is always very courteous and professional. I would definitely recommend this location to anyone who needs a Uhaul.

MARY j. on 8/3/2015
Rating: 4 out of 5 stars

Have more staff working during peak moving times.

Stewart E. on 8/3/2015
Rating: 1 out of 5 stars

when we arrived we were first in line, and I followed the instructions "please wait with your vehicle and a customer representative will assist you shortly" we waited and another two trucks pulled in behind me, and a third guy dropping off a trailer ignored the line completely, drove around us, dropped his trailer off and was gone before I got out of the truck. we waited, and we waited. finally I saw a representative come out and help the lady in the last truck !! whats going on I asked? so I entered the facility and was rudely told to wait with my truck. I explained that those behind me were being helped first, the excuse for a service rep rudely told me to wait with my truck and he would send someone around. The guy that eventually helped me was EXCELLENT, I cannot say enough about how good he was, helped me park, explained he had taken care of it etc. but the rest of the guys were an absolute waste of time. you need to sort that place out !!!!

andy r. on 8/3/2015
Rating: 1 out of 5 stars

Had to return my original u-haul for a different one moments after I pulled out of the parking lot because the steering wheel and steering was completely messed up. The employees didn't seem to care about anything besides their free pizza that they got because the delivery driver messed up all in all pretty poor and unacceptable in my book

MIKE M. on 8/2/2015
Rating: 4 out of 5 stars

Have more staff available during busy hours for pick & return (ie: Fridays and Saturdays at the beginning of the month), 3 check in spots and only 1 attendant helping at front desk...10 people waiting in the lobby!

Teresa J. on 8/2/2015
Rating: 3 out of 5 stars

Smaller facility and grounds with a staff too small to accommodate the customers. Staff was not unfriendly, but it was evident that they were very busy. I was, however, able to get the rental I wanted.

Randall M. on 8/2/2015
Rating: 3 out of 5 stars

The truck I rented had 166,994 miles on it. It was a piece of junk!! The transmissiom shifted extremely hard.. the truck didnt start well at all and every bump felt like the front end was giong to fall out. Ive always used u-haul for my moving needs,.however if I get and old piece of junk like this next time you'll loose me as a customer Randall Menninga

LEWEI H. on 8/2/2015
Rating: 4 out of 5 stars

When I came here, it was kind of crowded and people are waiting for long time to get services.

Laura J. on 8/1/2015
Rating: 5 out of 5 stars

air conditioning on the vehicle did not work I was told that my truck was over-booked, but the staff was excellent and substituted a larger truck for the same price. Thanks!

SUSAN T. on 8/1/2015
Rating: 4 out of 5 stars

Very smoothe and easy checking out!!!

JASON S. on 7/31/2015
Rating: 1 out of 5 stars

It took about an hour for the two guys to get through the four people ahead of me. Two other employees clock in while I'm still waiting and quickly disappear while there is still a line. Then they call me an hour into my dive out of town to tell me they gave me the wrong truck. Incompetent doesn't even begin to describe these people.

FRANKIE S. on 7/31/2015
Rating: 3 out of 5 stars

I was not told that my drop off time was an after hours time. I was unaware of what to do when I arrived there to drop it off. It would have been nice to have this information when I picked it up in stead of having to wander around to figure out what to do.

Dave P. on 7/30/2015
Rating: 1 out of 5 stars

Staff are not friendly, service is terrible, and did not address or credit the equiptment and problems with it. Manager has no business running that location.

KEITH B. on 7/29/2015
Rating: 5 out of 5 stars

The check-in was quick and accurate. The clerk had a wireless notepad that allowed him to find our order quickly, even though we were checking in one day earlier than expected. Very professional.

Richard M. on 7/29/2015
Rating: 3 out of 5 stars

The vehicle rented had trouble starting every time I tried to start, never on the first try! I don't know if I would have used this for a longer trip.

karen k. on 7/27/2015
Rating: 4 out of 5 stars

1- I needed to pick up a 10' truck before 7am on Sat. The website did not verify the time the location opened so I called the store. 2- I got transferred to a 1-800 number and didn't realize I was not talking to the local store employee. But the person on the phone was friendly. 3- Unfortunately he did not reserve the truck for the time I needed. Nor did I receive an email confirmation. 4- When I went to the store to pick up the truck they did not have it there. 5- So the employees at the store put us into a truck bigger than what we wanted, and charged us for that bigger truck ($10 more). 6- The truck did not have air-conditioning and we had a 260 mile trip to take in 90 degree weather. We were not comfortable to say the least. 7- When we returned the truck, the employee, very nice asked us if we had any problems. When we told him we didn't have air-conditioning, he said he knew that. 'The mechanics had not fixed it.' They knew it didn't have air-conditioning and didn't tell us. We probably would have canceled our trip at that point. Seems to me the very least we should be compensated for the extra $10 that we didn't expect to spend on a bigger truck. The nice thing to do would be to compensate us more for a very miserable ride!

MICHAEL M. on 7/27/2015
Rating: 3 out of 5 stars

The team was speedy and helpful. Thanks!

ALEXANDRE A. on 7/27/2015
Rating: 3 out of 5 stars

Really old and crappy 26foot truck. But got the job done. Also last minute they changed my time from 8AM to a 5:30PM pick up.

KENDALL R. on 7/26/2015
Rating: 3 out of 5 stars

One attendant was more concerned about his e-cigarette the helping the customer and it stunk. Overall the location was good.

kate m. on 7/26/2015
Rating: 4 out of 5 stars

The truck I rented had an A/C that did not work. When the employee asked me at check in if everything worked well I said, "the A/C did not work. He said, "yeah it doesn't work on this truck." I asked if I was still paying full price and he said "YES". I said that sucks and he said yep, that sucks. The truck says Air condidtioned all over it, if it does not work, this should be disclosed upfront. I will call Uhaul and state my disappointment

tony n. on 7/25/2015
Rating: 1 out of 5 stars

No F-ing A/C on the hottest most humid day of the year- July 24. As U- haul guy climbed in to check mileage, I told him about the a/c not working and his response was that there was nothing he could do about it. Nice customer service response...

Jon T. on 7/25/2015
Rating: 1 out of 5 stars

Went to this place on a Friday night.. Walk in and there are 6 people standing in line and not one employee at the counter to help customers. There was a gentleman with a workout t shirt who helped a gentleman with his uhaul and then grabbed his stuff and walked out.. I'm pretty sure he is the manager as his picture was on the wall. How could you walk away from your business when it is not operating well and customers are getting terrible service. As he walked out this left no one at the counter AGAIN! As I stood in line for over 30 minutes I wasn't told sorry for the wait.I was only offered to watch employees walk in side the building, See how many people are waiting in line and then walk back outside. What a worthless business. No urgency or customer service skills at all. I will gladly pay 2 men and a truck to never deal with Uhaul. How hard is it to check me in and give me my truck? I will tell everyone how terrible this experience was.

KATIE O. on 7/25/2015
Rating: 3 out of 5 stars

When we got to our location we realized we did not have a ramp. It would have been helpful if the service person had recommended one & we would have rented one. It was almost impossible to load large items like furniture & a grill without a ramp.