The original pick up location at Split Stop Gordon 2161 Gordon Hwy did not have keys for my confirmed reservation. The truck was there. Obviously the operator doesn't care about his uhaul business. Fortunately I was able to secure a 26ft truck at Wrightsboro and continue our move as planned.
Mark Sigl
PCW Appliance
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Myrtle Beach, SC 29577
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Customer Reviews
- 4.0 Average Customer Rating
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When I got driving and it became dark, the inside of the windshield was quite dirty and impaired my vision considerably. The pick up location provided very little information.
Michael DavisThe lady at the counter was pleasant when I checked my truck out. The interior lights didn't work in my truck or in the back of the truck . They tried to mess me over when I returned the vehicle. So I won't use this location again.
Pamela SmithI had to drop-off on a Sunday in the middle of pouring rain. This location is just a few blocks from where we now live so it was very convenient. There was ample room to park the truck and the drop-off box for the keys was very accessible. I would use this location for both rentals or drop-off in the future.
JOHN DEUTSCHI was never told that I needed to put gas in it when using less than 40 miles. I was told that if I went over 40 miles I would be charged by the mile. After my 299 special which was actually $80, I received another $28 fuel charge. So in total over $100 for vehicle that's advertised as $29.99. I asked for the 1999 because I only had a few things to move in a short place to move them but I was told that truck had things that didn't work properly and I didn't want to rent that one. 4 days after I returned the vehicle on the same day that it was rented, I received a voicemail which I still have asking me when I was going to return the vehicle which sent me into a panic attack. After I called they said oh never mind we have the vehicle. I'm just not very happy with this experience.
Melanie Lindsay