I don't typically have an issue. But this time, due to the negligence of one of your contractors. I did. I was told I was paying for something I did NOT receive. I got stuck in the mud and couldn't get out. I was charged $144 because you guys refused service. Something you KNEW to put on. Something you TOLD ME I had. Until I NEEDED it. If I got a flat tire or if I got stuck in mud or snow. Et al. Everything was supposed to be covered. It wasn't. I am extremely displeased!!!
Christopher Dowdle
Simple Storage of Gaffney
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gaffney, SC 29341
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very thoughtfully and polite staff.
DONALD REDDISHCustomer service was AA+ at pick up location, and after hours drop off was easy. However, the truck was not in good condition. NO heat in truck (was already 40 minutes away when realized, and on time crunch so could not turn back) It was a very rainy and chilly day. Made for a very cold and uncomfortable 8 hours after getting rained on while moving and having to spend the rest of trip wet and cold with no heat. While the truck was not very old the transmission was whining and clunking, struggled to shift and accelerate on hwy even with no load.
Ilya KnightEverything was great
William FosterOnly complaint I have the truck ran like crap. It needed new brakes and the suspension was shot. The motor surges and cuts back while it idles.
Elizabeth Horne