U-Haul Moving & Storage at Centerpointe Mall

U-Haul Moving & Storage at Centerpointe Mall

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Address

3815 28th St SE
Grand Rapids, MI 49512

(616) 942-6080

(E Of M-37)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Trailer Rental & Towing in Grand Rapids, MI at U-Haul Moving & Storage at Centerpointe Mall

Moving to or from Grand Rapids, MI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Grand Rapids, MI, 49512 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Grand Rapids, MI

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Grand Rapids, MI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Centerpointe Mall!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Grand Rapids, MI, 49512. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Centerpointe Mall provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Grand Rapids, MI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Grand Rapids, MI online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Select-A-Hitch Guide

This guide will help you select the proper hitch for your vehicle depending on what you want to tow and your vehicle's capabilities

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Transporting vehicles with low ground clearance

Sports cars and specialty vehicles with unusually low ground clearance cannot be loaded and unloaded onto the Auto Transport in the conventional manner.

Customer reviews

PAMELA B. on 3/2/2015
Rating: 3 out of 5 stars

Dolly was cheap. Plastic wheels. No strap

Elizabeth W. on 2/28/2015
Rating: 4 out of 5 stars

I reserved online. I did not see anywhere on the confirmation page when the truck had to be returned. I had a 6 hour window to work with and was able to get it done- however, I would have preferred to have a little more time. If the confirmation page could highlight Better the time the truck needed to be returned that would be great!

rachel n. on 2/27/2015
Rating: 5 out of 5 stars

very happy!!!!

Jennifer T. on 2/23/2015
Rating: 5 out of 5 stars

Great, quick, friendly service at pick-up and drop-off, and well-maintained vehicle! Thank you for a great and smooth experience!

NICKILETTE D. on 2/23/2015
Rating: 5 out of 5 stars

When booking the 17ft Truck I did ask for it to be at the 28th se Location. But the morning before picking it up I received a call from the Plainfield location. .Which was way out of the way for us to get. Plus we have dealt with the 28th store before and really like Michael . He was very helpful. I did stop in to talk to Michael after receiving the Plainfield call to ask if we could have the Truck delivered to his store, He said he could..(THAT MADE MY DAY) So I guess if you would need some improvements that trying to accommodate your customers would be one thing that would help. But ! As a hole everything was great and we would always use your service when needed.

James B. on 2/22/2015
Rating: 5 out of 5 stars

Our experience was very positive. Picking up the truck was fast and returning it was done as soon as I drive it into the lot. We have other moving to do and will definitely choose U-Haul.

LECITA W. on 2/22/2015
Rating: 5 out of 5 stars

Really appreciated them working with me. Excellent customer service!

CLAYTON B. on 2/20/2015
Rating: 5 out of 5 stars

Very nice and helpful service.

JAMES M. on 2/16/2015
Rating: 5 out of 5 stars

Good Service. Good Equipment.

LAKESHA O. on 2/12/2015
Rating: 5 out of 5 stars

The employees was very nice, greeting, and very helpful about everything...

NORMA M. on 2/8/2015
Rating: 5 out of 5 stars

Very friendly employees if we again we will come back to this location and rent a truck.

JEREMY B. on 2/8/2015
Rating: 5 out of 5 stars

The reason for the review is to praise the staff at the Centerpointe location. They all show pride in what they do and operate as it's one of U Haul's flagship stores. Due to recent business ventures we have had the need for frequent rental service. The level of service and 'class' at this location has solidified all future business for this branch. I highly recommend this location. -Jeremy B

TODD P. on 2/6/2015
Rating: 4 out of 5 stars

Excellent service, pleasant, apologized for what was a very short delay

LUIS B. on 2/5/2015
Rating: 5 out of 5 stars

Thought the service was great and staff friendly and helpful. Thank you!

RUBEN G. on 2/4/2015
Rating: 3 out of 5 stars

Since we live in Michigan it should be obvious that we should be renting trucks that have snow tires on them. The truck we received had Arizona plates and even the service guy commented on the poor tires. The guy on the phone we spoke with, however, tried telling us it was a Michigan built truck. License plates don't lie as to where the truck had been driven here from.

ERIC R. on 1/31/2015
Rating: 5 out of 5 stars

This location was EXTREMELY well run. I did not wait a minute for anything. Everyone was fast and courteous. I made a point to let the staff know this as I was very impressed by their efficiency. Good job!

DAN H. on 1/27/2015
Rating: 5 out of 5 stars

Un-hooking was very smooth. Two staff members were there to great us and immediately unhooked the trailer. Only issue with the entire rental experience was that the trailer leaked rainwater and some of our contents got wet. Beware that closed trailers can leak!

Mary H. on 1/26/2015
Rating: 4 out of 5 stars

I'll be using your service again in the future.

brian s. on 1/26/2015
Rating: 1 out of 5 stars

I feel like I was robbed at the Uhaul location. My total mileage was 17. Before returning the truck I put 3 gallons of gas in the truck. Upon return the truck, I was notified that I was going to be charged for 3.6 gallons of gas because the gauge was not back to where it started. I show the gas receipt to the employees, Jeremiah Kanauz and Sandra Kanauz, for the 3 gallons purchased. They said it didn't matter and the truck was 3.6 gallons short, so I had a choice to take the truck back out and buy more gas myself ($2/gallon roughly) or pay the Uhaul gas rate of $4 per gallon. Now if I put 3 gallons in and Uhaul says I needed 3.6 more gallons, that means I used 6.6 gallons of gas to go 17 miles or roughly 2.6 miles per gallon. The gauge in the truck only measures in 1/4 tank markers the employees, Sandra and Jeremiah Kanauz, are claiming that I was on the wrong side of the 5/8 mark, which doesn't even exist on the truck fuel gauge. I feel like this fuel situation was a scheme by the employees, Jeremiah Kanauz and Sandra Kanauz to make some extra profit on my rental. This complaint is not about the money, we are only talking about $14.40 here, but it's about the treatment of the customer. A customer that made a reservation in advance, paid upfront with a credit card, refilled the gas per the contract, and even folded the furniture pads. The perfect customer. But I was treated like a criminal trying to cheat Uhaul our of 3.6 gallons of gas. Awful customer service. I use Uhaul a few time per year, that will no longer happen. I will also notify all my friends in the Grand Rapids, MI area about the terrible service you get a Uhaul.

kevin C. on 1/25/2015
Rating: 3 out of 5 stars

The female employee at the counter was not very friendly. I returned the truck with more gas in it than when I picked it up but was told there was no refund for the extra gas. I'm sure you would have charged me if I brought it back with less gas than when I picked it up. Not a very fair policy. If there would have been other choices I would have used them instead.

William L. on 1/24/2015
Rating: 5 out of 5 stars

Very helpful and well informed staff made renting a pleasure.

TIMOTHY D. on 1/24/2015
Rating: 4 out of 5 stars

The staff was friendly.\ Mike the manager a great guy. The truck I was provided smelled like an ashtray. I took it because I thought it may have been the smell of smoke from the employee who delivered it up front. I went home and we loaded it. I left the windows down. The next morning when I left for the move, it still had an overpowering smell of stale smoke. 2 hours of that triggered a headache in me that made my experience a challenge a the other end. I'd encouarge you to enforce the no smoking policy displayed in the cab of the truck. Had the inconvenience to me not have been so costly, I would have returned the truck. Why an apology was offered by Mike- there's not much that can be done about how crappy it made my day.

KELLEY S. on 1/22/2015
Rating: 5 out of 5 stars

You guys did an excellent job , explained all the details and restrictions excellently. Great friendly service with a great sense of humor . Good job guys !! We where very happy with the service we got.

MATTHEW J. on 1/21/2015
Rating: 4 out of 5 stars

lost key action: KEEP SPARES

DAVID N. on 1/20/2015
Rating: 5 out of 5 stars

Manager went out of his way to fit/install my car with a proper hitch and send me on my way with a clean, operational trailer. Service was exceptional. Hauling was "without a hitch" Most grateful for the timely and just what I needed service.