U-Haul Moving & Storage at Centerpointe Mall

U-Haul Moving & Storage at Centerpointe Mall

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3815 28th St SE
Grand Rapids, MI 49512

(616) 942-6080

(E Of M-37)
Driving directions


Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours


  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

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Trailer Rental & Towing in Grand Rapids, MI at U-Haul Moving & Storage at Centerpointe Mall

Moving to or from Grand Rapids, MI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Grand Rapids, MI, 49512 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Grand Rapids, MI

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Grand Rapids, MI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Centerpointe Mall!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Grand Rapids, MI, 49512. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Centerpointe Mall provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Grand Rapids, MI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Grand Rapids, MI online today!

Trailer and towing supplies

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U-Haul trailer hitches

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Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

Double U-Box Trailer User Instructions

Safety precautions and instructions for towing a Double U-Haul U-Box trailer

Tow Dolly User Instructions

Instructions for operating a U-Haul Tow Dolly

Customer reviews

deron j. on 10/11/2015
Rating: 1 out of 5 stars

I am very upset and disappointed overall with that U-Haul Moving & Storage location on 3815 28th Street S.E. First of all the U-Haul Employee Clerk asked me yesterday at the front desk how long was I going to keep the Van. I told them for a few hours I'll bring it back, before you close. Then he ask me was I going to travel more then 20 miles. I told him "no" I was just going to 54th Street and Clyde Park to Menards in Wyoming. Then they lied to me and accuse me of driving 44 miles yesterday on their Odometer today, by keeping my refund deposit of $45.32 and charging me a $15.00 fee today over the phone about my mileage travel. I have witness that was with me yesterday when I picked up the Van my Sister. Who was with me the whole time when I travel Menards on 54th Street and Clyde Park in Wyoming to pickup 2 Screen Doors one for the Front and the Back for my house. While at the Menards on 54th and Clyde Park in Wyoming. But they was out of Stock for a certain "Steel Back Door" the Department Manager called their other store. To see did they have the product item, which they did. So we traveled to Menards on Alphine in Comstock Park to purchase my Steel Back Door they had in stock. When I rent their Van yesterday from 3:30 p.m. to 7:15 p.m. Drop time at their location without having to put no gas in the tank. Because it was still Full the way I picked it up yesterday. I work 3rd Shift 7 days a week, so I when back home to get ready for work last night. "I don't have time to go for a Joy Ride with my Sister in a U-Haul Van all over Grand Rapids." It was for business purposes only that I rent the U-Haul Van.

Gerald W. on 10/10/2015
Rating: 5 out of 5 stars

Great people that know what they are doing and get it done. Thx

pam h. on 10/9/2015
Rating: 5 out of 5 stars

Wonderful, friendly, professionally competent staff-- and a LIVE human to schedule it! The rate was great! The service was excellent-- WHOOOOOOHOOOO UHAUL! God bless y'all! Gratefully, Pam Hollis

Daniel V. on 10/8/2015
Rating: 4 out of 5 stars

I previously registered a complaint about a vile odor that the rented trailer had. This odor permeated the furniture I was hauling. Mike at your 28th street location was quick to contact me, apologize and offer compensation in the form of half the rental fee. This quick and courteous action was very much appreciated and I will not hesitate to rent from Uhaul in the future. Daniel Varga Dvarga@twcny.rr.com

Jordan B. on 10/5/2015
Rating: 5 out of 5 stars

Sidewalk construction was a bit inconvenient, but staff was great.

JOAN K. on 10/2/2015
Rating: 1 out of 5 stars

I called customer service and asked to exchange truck we had because brakes would give after you were stopped and horn alarm kept going off and would not turn off. They said no problem, bring it back in first thing in the morning and we will transfer everything all over. I walked into Eastbrook 28th street locaton at opening and went up to the counter and told them the call center said a pick up was reserved as we were not happy with the truck we had. The middle aged man screamed at the top of his lungs. I AM STRESSED! I tried to calm him down and get him to realize a customer had just walked in the door. All I said, in a very calm voice was, "I can feel that you are stressed." He screamed: Don't get smart with me! " I said I am not trying to get smart with you, I just want you to know its not my fault that you are stressed. He looked at me and screamed," You do not want to go there!" in a very threatening manner. I squeeked out, "Fine, I just wanted to exchange a vehicle." He screamed "You are being snippity" . I said I am not trying to be snippity. He kept screaming this is a brand new truck, whats wrong with you. You probably don't know how to drive. I told him the call center said it wouldn't be a big problem to exchange it. He screamed well that is the call center. You are not getting a truck until after 8 o'clock. You see these vehicles I have a mess of vehicles to move and I am stressed. He was screaming so loud I was afraid. I thought this guy would actually hurt me. He was out of control. I never had any person treat me like this in a business in my life. I am 55 years old and I don't walk easily and all the businesses were closed and I couldn't just GO SOMEWHERE. I treat people with respect and kindness and I expect the same. He said go somewhere and come back after 8 O'clock. He called someone else in front of me and complained about how overloaded his lot was. I went outside it was still dark and I cried. If someone was awake at home, I would of had them come and pick me up and went somewhere else like Ryder. He did not say wait inside, we will get to you as soon as we can, we have some unexpectedly delays.. have a couple of coffee, they had a coffee pot, but made no tone of consideration. At about 7:30 he comes outside shoves a folder into my hand that he had filled out and said sign here. He also referenced the gasoline and said it Almost has 3/4 of a tank in it. They marked it with yellow that it had 3/4's of tank when it had just a little over a half. I was not at the desk where I could see what he wrote. On my previous contract with the truck I was returning I paid for some daily insurance to cover damages. He apparently did not transfer this option. I did not feel safe enough to go inside and ask to look at what I was signing because of his loss of control and I feared he would just tell me to take a hike. . Then he said I will pull the truck around here. I waited, got in the truck and saw little round quick claim stick

RACHAEL G. on 10/1/2015
Rating: 1 out of 5 stars

The person that worked at the counter was quite rude. He seemed like he wasn't willing to listen to what I was asking in order to answer the question I had in regard to mileage and charges correctly. The truck I was given didn't feel safe to drive. The brake were in poor condition and the alignment on the vehicle was severely off. There is not reason, on the lot of so many vehicles, that I should have been given this particular truck. I come to this location OFTEN. I have never experienced such poor service paired with an unsafe vehicle. The vehicle I used should be serviced IMMEDIATELY before being rented out again. I am upset that I paid to use a vehicle in such poor condition.

Lawrence G. on 10/1/2015
Rating: 3 out of 5 stars

Battery went dead had to waste 1 hour of my day along with gas as truck had to re-charge battery, I was told that the gas mileage would be 8-10, I got 4. Truck road like a Mack Truck. Would never rent 24' U-Haul again.

JIM C. on 9/30/2015
Rating: 5 out of 5 stars

Great customer service! Dave was very helpful and cared about the customers.

Anne K. on 9/30/2015
Rating: 5 out of 5 stars

Very helpful, no issues with the truck

PAUL K. on 9/28/2015
Rating: 4 out of 5 stars

More parking for returning equipment. Otherwise good experience.

Tracy D. on 9/28/2015
Rating: 4 out of 5 stars

The guy at the CS counter was outstanding, however the guy that got us our vehicle and took the vehicle back was the rudest person I have ever done business. I understand that he may be busy, but we were the only ones picking up and dropping off at the time of our rental and return. I was not impressed with him at all. However, like I said the guy at the counter who helped me was outstanding and you are very lucky to have him.

Jennifer W. on 9/28/2015
Rating: 4 out of 5 stars

Very Friendly, explained everything thoroughly. Sent me a text where my drop off location was. Price was reasonable.

Michael T. on 9/26/2015
Rating: 2 out of 5 stars

I'll never use uhaul again. Thanks for the lesson.

DONALD W. on 9/25/2015
Rating: 5 out of 5 stars

Great Customer Service

TERRANCE B. on 9/23/2015
Rating: 4 out of 5 stars

Not that there isn't room for improvement, I saw nothing that I could pinpoint on that needs to be changed at this time.

Timothy Y. on 9/23/2015
Rating: 5 out of 5 stars

The customer service was excellent & very professional. The staff was great and made the experience easy and pleasant. Great employees, particularly the front line agent who checked me in and closed me out upon my return.

JEFFREY D. on 9/23/2015
Rating: 1 out of 5 stars

Communicate between your corporate office and the local dealership. What a rep from the corporate office told me is not being honored by the local manager at the local office. Currently working to fix the issue, although Mike does not believe what I was told from the corporate rep. Will not use UHaul again if there is an alternative.

SEAN F. on 9/22/2015
Rating: 4 out of 5 stars

Trailer dropoff was a breeze, very quick and convenient.

NANCY B. on 9/22/2015
Rating: 5 out of 5 stars

I loved my truck! It was perfect for the job I needed to do!

jean w. on 9/22/2015
Rating: 5 out of 5 stars

Very friendly place and very knowledgeable!

TRESHON B. on 9/20/2015
Rating: 3 out of 5 stars

You are doing fine

connie c. on 9/19/2015
Rating: 5 out of 5 stars

Scott checked the van in when I returned. He was unfriendly almost to being rude. I will talk to the mgr about it. Everybody else was very nice, friendly and professional. Scott could not even say hello. Snapped orders to me . . " leave the car running" " get out" .

Kylee K. on 9/18/2015
Rating: 4 out of 5 stars

The 10' truck was the perfect size to move my studio/1bd room. I was able to move everything in 1 trip!

PHILLIP P. on 9/16/2015
Rating: 4 out of 5 stars

Dropped off a few minutes after closing time. Followed after hours drop procedure. Received email receipt the next morning.