U-Haul Moving & Storage at Centerpointe Mall

U-Haul Moving & Storage at Centerpointe Mall

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Address

3815 28th St SE
Grand Rapids, MI 49512

(616) 942-6080

(E Of M-37)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Trailer Rental & Towing in Grand Rapids, MI at U-Haul Moving & Storage at Centerpointe Mall

Moving to or from Grand Rapids, MI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Grand Rapids, MI, 49512 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Grand Rapids, MI

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Grand Rapids, MI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Centerpointe Mall!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Grand Rapids, MI, 49512. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Centerpointe Mall provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Grand Rapids, MI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Grand Rapids, MI online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Select-A-Hitch Guide

This guide will help you select the proper hitch for your vehicle depending on what you want to tow and your vehicle's capabilities

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Transporting vehicles with low ground clearance

Sports cars and specialty vehicles with unusually low ground clearance cannot be loaded and unloaded onto the Auto Transport in the conventional manner.

Customer reviews

DAN H. on 1/27/2015
Rating: 5 out of 5 stars

Un-hooking was very smooth. Two staff members were there to great us and immediately unhooked the trailer. Only issue with the entire rental experience was that the trailer leaked rainwater and some of our contents got wet. Beware that closed trailers can leak!

Mary H. on 1/26/2015
Rating: 4 out of 5 stars

I'll be using your service again in the future.

brian s. on 1/26/2015
Rating: 1 out of 5 stars

I feel like I was robbed at the Uhaul location. My total mileage was 17. Before returning the truck I put 3 gallons of gas in the truck. Upon return the truck, I was notified that I was going to be charged for 3.6 gallons of gas because the gauge was not back to where it started. I show the gas receipt to the employees, Jeremiah Kanauz and Sandra Kanauz, for the 3 gallons purchased. They said it didn't matter and the truck was 3.6 gallons short, so I had a choice to take the truck back out and buy more gas myself ($2/gallon roughly) or pay the Uhaul gas rate of $4 per gallon. Now if I put 3 gallons in and Uhaul says I needed 3.6 more gallons, that means I used 6.6 gallons of gas to go 17 miles or roughly 2.6 miles per gallon. The gauge in the truck only measures in 1/4 tank markers the employees, Sandra and Jeremiah Kanauz, are claiming that I was on the wrong side of the 5/8 mark, which doesn't even exist on the truck fuel gauge. I feel like this fuel situation was a scheme by the employees, Jeremiah Kanauz and Sandra Kanauz to make some extra profit on my rental. This complaint is not about the money, we are only talking about $14.40 here, but it's about the treatment of the customer. A customer that made a reservation in advance, paid upfront with a credit card, refilled the gas per the contract, and even folded the furniture pads. The perfect customer. But I was treated like a criminal trying to cheat Uhaul our of 3.6 gallons of gas. Awful customer service. I use Uhaul a few time per year, that will no longer happen. I will also notify all my friends in the Grand Rapids, MI area about the terrible service you get a Uhaul.

kevin C. on 1/25/2015
Rating: 3 out of 5 stars

The female employee at the counter was not very friendly. I returned the truck with more gas in it than when I picked it up but was told there was no refund for the extra gas. I'm sure you would have charged me if I brought it back with less gas than when I picked it up. Not a very fair policy. If there would have been other choices I would have used them instead.

William L. on 1/24/2015
Rating: 5 out of 5 stars

Very helpful and well informed staff made renting a pleasure.

TIMOTHY D. on 1/24/2015
Rating: 4 out of 5 stars

The staff was friendly.\ Mike the manager a great guy. The truck I was provided smelled like an ashtray. I took it because I thought it may have been the smell of smoke from the employee who delivered it up front. I went home and we loaded it. I left the windows down. The next morning when I left for the move, it still had an overpowering smell of stale smoke. 2 hours of that triggered a headache in me that made my experience a challenge a the other end. I'd encouarge you to enforce the no smoking policy displayed in the cab of the truck. Had the inconvenience to me not have been so costly, I would have returned the truck. Why an apology was offered by Mike- there's not much that can be done about how crappy it made my day.

KELLEY S. on 1/22/2015
Rating: 5 out of 5 stars

You guys did an excellent job , explained all the details and restrictions excellently. Great friendly service with a great sense of humor . Good job guys !! We where very happy with the service we got.

MATTHEW J. on 1/21/2015
Rating: 4 out of 5 stars

lost key action: KEEP SPARES

DAVID N. on 1/20/2015
Rating: 5 out of 5 stars

Manager went out of his way to fit/install my car with a proper hitch and send me on my way with a clean, operational trailer. Service was exceptional. Hauling was "without a hitch" Most grateful for the timely and just what I needed service.

ADADM W. on 1/18/2015
Rating: 5 out of 5 stars

Super helpful staff the truck and auto trailer worked great! Thanks

AMBER R. on 1/15/2015
Rating: 1 out of 5 stars

Terrible customer service. Never will be renting again. I will gladly use Penske or Budget.

WILLIAM M. on 1/10/2015
Rating: 3 out of 5 stars

We had to wait for about 10 minutes before anyone would check us in. I had to go inside and find someone to check me in. Service could be faster.

Aaron M. on 1/10/2015
Rating: 5 out of 5 stars

They were helpful and super quick!

STUART P. on 1/8/2015
Rating: 1 out of 5 stars

I do not know how to complain about this. The location where I dropped off the truck told me to contact HQ. I am trying THIS method. This truck should NOT have been rented to me. I am very angry. a) The back tires were less than 1/8 tread at places. And no where more than 1/4. I had MUCH danger and trouble, slipping on roads. I went off the road once. b) There was NO fluid in the windshield washer. c) The wiper blades were in bad shape. They covered less than 1/2 of the windshield. d) The headlights were DIM. I had to drive with the brights on and even THAT was not really enough. Night time driving was dangerous. Please let me know how to complain to people that will DO something about this problem. I am very dissatisfied, and at this point will never rent from U-Haul again... and I will tell others the same.

PAUL S. on 1/6/2015
Rating: 5 out of 5 stars

Hire some more employees. Store was very busy and only 2 employees were working while I was there.

SENEZ R. on 1/5/2015
Rating: 5 out of 5 stars

Easy access for drop offs.

joseph a. on 1/5/2015
Rating: 5 out of 5 stars

The staff there are proffessional, courteous and display a excellent work ethic. Had 4 different employees, 3 guys and 1 female, all have hooked the equipment up and checked working order. I'm in and out and on the road quickly. The store is clean and grounds are well organized. Send uhaul management in like a regular customer, bet they have same experience, somebody should let them know they do an awesome job, I'm a retired deputy sheriff and have above average observation skills, thanks for asking me.

DRIVER U. on 1/5/2015
Rating: 4 out of 5 stars

Really impressed with service the Manager of this facility focused on us at UPS during our busiest season. All UPS rentals need to be rented full. as they are returned full.

ANDREW G. on 1/5/2015
Rating: 3 out of 5 stars

Lights on trailer didn't work and blew a fuse in the wiring that they installed.

ODETTE M. on 1/5/2015
Rating: 5 out of 5 stars

i was very please with service and truck.

breanne t. on 1/2/2015
Rating: 5 out of 5 stars

everything went great for moving a mattress from the store to our house!

ROBERT V. on 1/1/2015
Rating: 5 out of 5 stars

You're just quite expensive. Wish there was a cheaper alternative.

tim m. on 12/31/2014
Rating: 3 out of 5 stars

I went to rent a trailer for 2 days (48hrs). Headquarters said I could return it after hours on Sunday w/o additional 3rd day charge. This office did not agree. Fortunately, I was able to return it before they closed, then they politely only charged me for 1 day.

Gerald E. on 12/29/2014
Rating: 1 out of 5 stars

Customer service fails badly. Equipment & facility. I phoned in the morning, during posted business hours, and asked what kind of cash deposit or credit card hold would be required. The person who answered looked up my name and then said $75 on the card or $100 cash. I confirmed that I would come in to pick up my rental. When I arrived and attempted to make a cash deposit, the desk clerk said that was not acceptable, and that the "call center" gave me bad info. No interest in working with me, no attempt to make good, no apologies, I had just enough on my card, and was hoping to keep it available for other expenses, but had plenty of cash. This was pure customer service fail, and I although I will use UHaul again, I will never use that location again.

TROY B. on 12/29/2014
Rating: 5 out of 5 stars

It was awesome that we could pick up truck early. Staff was happy to accodomate