I was towing a U-Haul trailer from Minneapolis, MN to Portland, OR when all of a sudden my transmission went out. It was a nightmare. I had to get towed to Jamestown, ND and end up leaving my car behind.
The great part about this was Rick from U-Haul was able to help me get switched over to a truck. But not only did Rick do that, he sent his friend over to the towing yard to pick me and my trailer up, and then they both helped me load all of my possessions!
Rick is an awesome guy!