My bad. The directions say to call ahead. I didn’t and they were out to lunch. Drop off was met shortly after and very agreeable.
Robert B
Carolina Hydraulics
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lancaster, SC 29720
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Customer Reviews
- 4.0 Average Customer Rating
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The back of the truck was wet and dirty. I had to sweep it out before I could my in my furniture
Carrie HWe previously made our reservation online, but when we got to the place to pick up, the man behind the desk redone our order contract. I told him I had the reserve #, he said he had to do it all anyway due to something about his phone , it did not make a lot of since He used his phone to retype it all in. We stayed longer that what we were suppose to because he re edited our drop off location our mileage so that changed the price discount that we had made online. if he had of looked our reservation # up this would have not occurred. The price was incorrect. We were given the Field mgr name and number that made it alright. Thank you Adrien It was a doozy but its over now, Thank God!!
BRIDGET BMy issue was with check in and confirmation process. I made reservation early and then completed check in online but check in to get truck couldn’t be found. I was confirmed to pickup at 8:30 and blankets but business didn’t open till 9 and no blankets. Had to go thru checkin all over with owner finally around 9:30 got truck. Owner was pleasant and helpful. Said it was UHaul system fault that was really slow and he had to start over using cell phone with check in. Totally happy with truck
Robert DThis location was the closest yet was 27mi away, the online check in process was terrible. App and website awful to use.
mark l