The location was good and very good customer service. The truck had a horrible high pitch squeal once it got over 60 mph. It appearred to be a problem with the seal in the window. Never stopped on the highway and road with it for 4 hours. Not great.
Trevor C
Baymont Bellevue
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, NE 68005
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We came to this location after our original Uhaul location was moved. We were quoted to pay $79 the day we picked the Uhaul up- which would be adjusted for mileage when we dropped it off. They tried to initially charge my card $160 and we told them no- because that's not what our quote was for. It was an in town move- literally less than 5 miles away from the Uhaul dealer- and we were renting a 20" truck. We have made that exact same move before - two times- and only paid $84-$86. Not only did we not have any of the dolly's we requested, Uhaul is also trying to claim that we drove 13 miles (which is accurate- it was a short, in town move) but used 9 gallons of gas. According to their own website, there is 40 gallons of gas in the tank of this 20" truck. Which means there's 10 gallons of gas in a quarter tank- and roughly 10 miles to each gallon. This means we used possibly a little over one gallon of gas. ALL information from their own website. They charged us $80 for the "10 gallons of gas" we used- and are refusing to refund it despite the proof that we have showing that we didn't use all of that gas. We picked the Uhaul up and there was hardly any gas even in it- but we didn't get the receipt with the fuel gauge on it showing how much gas was in it from the initial pickup until Saturday- which is 4 DAYS AFTER we picked this Uhaul up. It ended up being we were charged that initial $160 that they tried to charge our card with in the first place. We filed a complaint with Uhaul. Either they have a truck that's leaking gas or someone is being careless with their job. I fully believe that this Uhaul location knew they were going to charge us for "gas" this entire time. It's just awfully suspicious that the original charge- before we even took the Uhaul- and the final charge were the same thing- despite moving just 4 minutes away from where we used to. Overall- I will no longer be a uhaul customer in the future. I'm angry and out of a lot of money.
Joshua SVery convenient, lots of space
PETER KNote online that this location has an office to check in at and doesn't do Truck Share.
Mark CGreat customer service. Very helpful staff.
Dana R