I enjoyed an excellent experience with this rental. I saw nothing that needed improved upon. Customer service was great, the process was easy, and the overall experience was better than I expected. Thank you!
Rebecca Forsyth
S&H Gas & Liquor Phillips 66
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mattoon, IL 61938
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This place was the best place I've picked up a uhaul.
carmine romanoA+ rental experience!
Rob WestcottThe first location I went to did not have my truck. I had to spend over an hour getting ahold of and talking with customer service to get it all figured out. Then I had to drive to another location to get my truck. This is all after I rented the 10 foot and they called me a day later letting me know I had to drive the 15 foot with no gas reimbursement for the difference.
Julia COTIGUALAThe lot was covered in ice...the attendant didnt even tell me which truxk was fine..gave me keys and said figire it out. I fell on the ice hitting my head and attendant offeres no assistance and said oh wel not her problem she iant u haul. I am now sufdering headaches and swollen neck...i paid for gas and was barely off the mark and got charged for gas...didnt have reaervation full 48 hours and arill chargwd same amount..will never use this again
Stephanie Hurt