No one was there. I called him and he had me just leave it.
Donald Ruthem
E Z Pay Auto Sale Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Melbourne, FL 32935
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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My reservation was made 2 months in advance to this date I needed a 20 foot truck. I did not need anything bigger for my move for me and my Newly wedded Wife. On 02/13 I was called and told the original Location “Midgard” a U-Hual Location in Viera, Florida would NOT have a 20 foot truck, the representative who called stated they would call around surrounding locations in the Melbourne, Rockledge area for a 20 foot truck available for pick up at 8:30am. I was called back 15 mins later and told the “Cocoa Blvd” location would have a truck for that time. At 5:45 PM the same day, (02/13), I was told that there would not be a 20ft truck at this location or any other location around where the home was I needed to move out of. At this point the only option I had was to accept the 26ft truck which was way to big for the amount of stuff I would be loading on a truck. Fast forward for the morning of, I go to the Aurora Rd location to pick up my 26ft truck, upon getting to the point of the online check in where I was to find which truck it was, I discovered it was tucked behind ANOTHER 26ft truck, this made it incredibly frustrating at this point and I have to maneuver this large truck VERY carefully to avoid damage to the property and the same size truck behind me. I also discovered upon arriving to my home I was moving out of, I was never given the Utility Dolly or furniture pads I had purchased along with the truck rental. At this point I am extremely frustrated. The overall care in this situation was not handled properly and I felt like my reservation that was made 2 months in advance to this date was not important enough to ensure I was given the truck I was ordered. Not sure who is to blame but this situation overall delayed the moving process and caused lots of frustration for me and my now wife. Whoever sees this I really do hope you and your corporate offices take this situation into account - I would hate for this to happen to anyone else who rents a U-Hual Truck.
Gabriel LohmanEverything went fine!
yuvonia mardisService was excellent equipment was in great condition. Will use this location again.
Douglas WorthingtonFailed on using app to rent uhaul. The glare on my license prevented picking up before facility opened. pushed back rental time by 1 1/2 hours to work other move items. Went back to facility to pick up truck. Great and quick service to recover delay. Appreciate the promptness of facility representative to get me moving again. Failed with app ... but in person pickup and experience recovered. Recognition to the associate helping me to pickup. Thani You.
Zachary Schverak