The equipment is good but they don't put the dolly that supposed to be included. I just find out when we open the truck but they gonna refund it.
Jocelyn V
Market Place
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, VA 23224
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Customer Reviews
- 2.5 Average Customer Rating
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Same answer as above.
Daisy JThis was a satellite drop off location. At first we thought it was the wrong place as it was in the convenient store parking lot. Again the mobile app wasn't cooperating and then just went totally black several times. So had to keep redoing it.
Andrea DAlso truck had no gas was on E
Nathaniel WTerrible experience. Showed up and the equipment that I paid for wasn’t there. Still had to pay for it. And then U-Haul called me and asked for an extra payment because they didn’t know that I paid the place that I picked up the truck from period…. Would never do this again..
Jennifer T