The purpose for the rental was to move a refrigerator and absolutely needed a appliance dolly. I requested one and was charged for one but not provided with one...I was not able to accomplish the very task I rented the truck for...Not happy with the experience.
Stephen T
1 Stop Full Service Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pensacola, FL 32503
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Employee was very friendly but was there alone; maybe could use some help.
Carlos MThey didn’t know where the key was, seemed uninterested in finding the key until U-Haul called them. No dolly was in truck , lady was just angry and had a bad attitude. I don’t think they should be a third party dealer.
BRIAN SI was picking up a car dolly, but they tried to give me an appliance dolly. They were unable to use the site to do my contract. The yard man couldn't hook up the dolly because the ball cover was still in place, but it didn't stop him from trying! The safety chains were covered in grease and grime resulting in filthy hands when I loaded my car.
Ronnie PNobody was there to talk to. Just had to drop key and contract in drop box. I don’t like not having someone to say the equipment was turned in properly and the correct amount of gas and not damaged.
Sharon E