U-Haul Moving & Storage at Lombardy

U-Haul Moving & Storage at Lombardy

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Address

900 N Lombardy
Richmond, VA 23220

(804) 358-4978

(N Of Broad St Corner Of Broad St And Lombardy St / Behind Lowes)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

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Trailer Rental & Towing in Richmond, VA at U-Haul Moving & Storage at Lombardy

Moving to or from Richmond, VA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Richmond, VA, 23220 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Richmond, VA

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Richmond, VA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Lombardy!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Richmond, VA, 23220. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Lombardy provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Richmond, VA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Richmond, VA online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Double U-Box Trailer User Instructions

Safety precautions and instructions for towing a Double U-Haul U-Box trailer

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Tow Dolly User Instructions

Instructions for operating a U-Haul Tow Dolly

Customer reviews

RIZA L. on 7/3/2015
Rating: 4 out of 5 stars

It was quick and painless and a receipt for the time we had the truck was provided to my email right away.

NINA C. on 7/3/2015
Rating: 4 out of 5 stars

The brake light was out

LATOSHA D. on 7/2/2015
Rating: 3 out of 5 stars

n/a

MICHAEL S. on 7/2/2015
Rating: 1 out of 5 stars

The truck I reserved wasn't available, I had to go to another store south of town. That store didn't have everything I requested and found no need to help me either. If it were not or the people in PA, I would not be using U Haul again. Service is all that separates you.

Rhea B. on 7/1/2015
Rating: 5 out of 5 stars

Fast, easy and friendly service! Great!

Byron J. on 7/1/2015
Rating: 1 out of 5 stars

On Monday I started calling the Lombardy location at 1pm to rent a trailer for that afternoon. I went into the electronic holding pattern, waited 10 minutes with no answer. I the called the West Broad Street location with the same results. I called both locations continually until 2:10pm when I gave up. There was definitely something wrong with either the system or the employees causing this poor performance. I tried again after 5pm again to no avail. The I called the 800 number and made the reservation for the next day. This type of response needs further internal investigation or the business is in trouble.

GLENN H. on 6/30/2015
Rating: 4 out of 5 stars

No comment

BRIAN B. on 6/30/2015
Rating: 4 out of 5 stars

The gentleman that hooked up my trailer was fantastic and thorough.

Craig E. on 6/29/2015
Rating: 4 out of 5 stars

Quick and easy....no hassles or surprises!

Michael H. on 6/29/2015
Rating: 2 out of 5 stars

There was a fine long and slow moving line and only had 2 people working there.

Michael B. on 6/29/2015
Rating: 4 out of 5 stars

Add more people at the service counter during busy periods. I was in line for 30 minutes to speak to the agent and get my truck.

ANTHONY D. on 6/29/2015
Rating: 5 out of 5 stars

Great experience renting from this location. Rented a truck a year ago and it went well, so I came back for a truck for my move this year. Thanks!

MERRY U. on 6/28/2015
Rating: 4 out of 5 stars

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NANCY V. on 6/28/2015
Rating: 5 out of 5 stars

Everyone that helped when picking up and dropping off were amazing! They both need raises! I was having one of the worse days with planning moving and they made my day so much better. I think it was Shawn and Mary that helped but I am not completely sure! You all need more people like them working at Uhaul!

LISA M. on 6/27/2015
Rating: 5 out of 5 stars

Excellent service!

Amanda G. on 6/26/2015
Rating: 2 out of 5 stars

When I reserved my van that I was renting for a move I also ordered some mattress covers that I had to be picked up at the store. I placed my order with both the cover and rental reservation and only got one email confirmation with a "master order number". Then after standing in line for over 30 minutes waiting for the one employee to help me I was told that there was nothing in the system about my mattress cover. I don't know if it was a computer error, but nothing in the system was showing the fact that I had ordered a mattress cover to be picked up at the store even though my card was charged and on my confirmation email it said something about how I had moving supplies to be picked up at the location. The employee reluctantly "allowed" me to "take" a mattress cover that I had ordered, but it really shouldn't have come to that. I didn't need the employee to offer me a favor, I needed uhaul to have my order in the system. Since it was near the end of the day there were a lot of people renting trucks and vans, all of whom has reserved them online prior to the day we were all there. And yet, even with uhaul knowing there would be several reservations that night, they only had two people working. One was in the office handling orders and the other was in charge of getting the vehicles. This was the first time I had to rent from uhaul, and it will likely be my last. After waiting in line just to check in and fight to get my mattress cover that I had already paid for, I then had to wait even longer for the person in charge of getting the vehicles to even acknowledge that I was waiting for my van. After and hour of being at uhaul, I finally was able to inspect the van with the employee who then just left me with the van without asking if I had any questions or how to drop off my key after hours, ect. It seems as if basic customer service would have at least extended an offer to show me where the windshield wipers were since it was about to storm. Since I rented the van near the end of the day, when I returned the van it took me a while to figure out where the after-hours drop off even was since I barely got two words out of the guy who inspected the van with me. Uhaul needs to sincerely work on their customer service. Speaking from experience in various industries, I was very frustrated with the lack of information given to me especially since it was my first time renting a vehicle and I didn't even know what to ask. I'm not asking for anyone to hold my hand, but just a simple reminder of where to drop the key off and/or a tip on how to help drive the vehicle would have been appreciated. Also, the order system needs to be adjusted so in the future, customers that order physical items to be picked up in store with a rental reservation can actually pick those items up.

JOHNNY D. on 6/26/2015
Rating: 5 out of 5 stars

Have more employees like Dawn Reese. Her customer service is incredible.

SKYLER D. on 6/25/2015
Rating: 5 out of 5 stars

Everything went well. I actually was late in both picking up the truck and late when I returned it, but all of the staff I dealt with were polite and helpful.

MOLLIE D. on 6/23/2015
Rating: 2 out of 5 stars

Messed up my original reservation by trying to give a smaller vehicle than I had reserved days before my move. They did little top help me get the truck when I needed it trying to have me wait 2 hours and drive a couple miles away to pick up the truck. They just seemed frustrated with my refusal to accept a smaller vehicle that wouldn't work or waiting hours. I was then also charged for 4 additional miles that I told them at the start was already above what my reservation sheet said. I was offered no incentives or reasons to ever recommend or use this locations again. Try some customer service for the next person.

RICARDO D. on 6/22/2015
Rating: 5 out of 5 stars

The attendant Afaf Amoury was friendly and exceedingly helpful. She made the rental operation a very pleasant experience!

WAYNE J. on 6/22/2015
Rating: 5 out of 5 stars

Provide record of address to and from in the move.

ANNE G. on 6/22/2015
Rating: 5 out of 5 stars

Again, I was able to drop of the trailer quickly, to a friendly attendant. Thank you.

MEGAN V. on 6/21/2015
Rating: 1 out of 5 stars

Warn customers about the hazards of mouse infestation. Warn customers not to store upholstered items including antiques due to the possibility that it might be destroyed by a colony of mice living in it. I had my belongings in a storage unit for 6 months, and within the last three months many of my things were destroyed by a mouse explosion!

RYAN C. on 6/20/2015
Rating: 1 out of 5 stars

Reservation wrong, customer service poor at pick up and drop off, very inconvenient, would not recommend to anyone ever!

Catherine V. on 6/16/2015
Rating: 5 out of 5 stars

Everything was as expected. Had tried to rent at RVA boulevard location, customer service was non-existent there. Will never go anywhere else for my rental needs.