Both pick up and drop off were closed. Was not told. Made things difficult. Also, I was told my drop off would be in Aberdeen, WA when I made reservation. But because the pick up location was closed, had to do everything on my phone, and the drop off Aberdeen was not an option when picking up all online. Aberdeen was negotiated. Then when I spoke with uhaul support about this, they said in their system said Aberdeen and that I will get contacted about being able to drop I off in Aberdeen. I never did. I was forced to drop off in hoquaim because it gave be no other choice.
LAURA AUNAN
Able Property Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sultan, WA 98294
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Customer Reviews
- 2.0 Average Customer Rating
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Chris was wonderful. Took charge and made my return happen despite Sherwood location making error. I am so grateful. I would recommend Chris in a nanosecond. So kind.
Courtney JewittIt was the worst place I've ever rented a U-Haul from in my life their Crooks they charge me too much money then they told me I didn't give them the money they overcharged me on the mileage they overcharged me on the days they ought to be put out of business anybody would let that crook who's on federal doc and going back to prison should not have the power to rent anybody anything it's outrageous you guys would even let somebody like that run a business with your guys's great name you all on it I think you need to look into investigate it there are absolute Crooks they're U-Hauls are beat up broke down mirrors cracked mirrors cracked windshield just totally garbage one had a good thing had a blinker out in the back I got pulled over for it it's outrageous my name
Max JacksonSultan location charged my card for extra days after I dropped off. Unable to contact anyone at that location from central Uhaul customer service was able to resolve for me. Jessica the the Lynnwood, WA location was very helpful in getting my drop off location changed from Lynnwood to Sultan, WA which was very close to where I was staying so much easier after a long drive
mike wieseAwesome. Quick in and out. Associate explained insurance options, and other benefits of renting equipment from Uhaul.
Roger Vinecke