Empire Car Rental (U-Haul Neighborhood Dealer)

Empire Car Rental (U-Haul Neighborhood Dealer)

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186 Mulock Ave
Toronto, ON M6N3C8

(416) 532-9191

(Keele & St Clair)
Driving directions


Standard Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: 10 am - 2 pm


  • 24 hour dropoff

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Trailer Rental & Towing in Toronto, ON at Empire Car Rental

Moving to or from Toronto, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Toronto, ON, M6N3C8 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Toronto, ON

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Toronto, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Empire Car Rental!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Toronto, ON, M6N3C8. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Empire Car Rental provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Toronto, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Toronto, ON online today!

Trailer and towing supplies

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U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

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Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

Double U-Box Trailer User Instructions

Safety precautions and instructions for towing a Double U-Haul U-Box trailer

Tow Dolly User Instructions

Instructions for operating a U-Haul Tow Dolly

Customer reviews

Igor K. on 10/10/2015
Rating: 4 out of 5 stars

It was great, fast and inexpensive!

NICOLE S. on 10/8/2015
Rating: 1 out of 5 stars

The person who was running this location wasn't there when when I got there for my reso. The lit was empty I called Uhaul, who are actually not able to help if your location has a problem. It took 20minuted to find him. When he drove up later then he said they don't have bathrooms in the premises so he had Togo somewhere else. If that was what he was doing why do it during the time you have a reservation and if he had to go that bad, human nature, why not leave a note? Sign in the door? You know someone is coming? And why did it take 20 minutes just to find you? It just seemed weird and when I finally got my reso 40 minutes after my reso time. He got in his car and drove off again... Maybe he hadn't finished using the washroom? Or maybe it was all a big lie and he just was at a lunch. Either way, he himself didn't redeem. I was already frustrated, he kept calling me Hun and making jokes about if I needed to use the washroom he could drive me there. I said "no thanks I just need the van I reserved" it was awkward. Please don't go here.

gloria n. on 10/6/2015
Rating: 5 out of 5 stars

Prior to coming to this location, I made a reservation to the Queen St location. I made the reservation for 5pm for 5 hours on Monday. At 2:01 pm on Monday (the day of the pick-up) I received an e-mail saying my reservation was at 3:00 for 7 hours. I tried to call them to explain that I had a confirming e-mail for 5:00pm and no one answered the phone. I called 6 times, until finally someone picked up and told me they closed at 4:00 so I had to go get it at 3:00 because that's what the reservation said. I called the location on Mulock and told them what happened and they were so accommodating that I switched my reservation to their location and was able to go pick-up the keys at 5:00. They were helpful and that's how they maintained me as a customer. The queen w location was horrible and rude.

Matthias B. on 10/4/2015
Rating: 3 out of 5 stars

Might want to fill in the giant pothole at the entrance, which essentially turned it into a giant mud puddle. The staff member working at the time (young female) was friendly and helpful.

Regina M. on 10/3/2015
Rating: 3 out of 5 stars

Have the equipment that you reserved ahead of time actually there or make one available elsewhere and not charge extra- they are all the same company service. The mileage allotment is far too little for the city of Toronto.my allotment, 32.19km only got me to my storage unit, which was 28km from the truck pick up. Uhaul business plan/operations are bad faith, sneaky and subpar in quality of trucks.

CHARLES S. on 10/2/2015
Rating: 1 out of 5 stars

ITS AN AWFUL LOCATION. DIFFICULT TO FIND WITH NO PARKING NEARBY. the yard was muddy, and looked like a fly by night operation. It must be an embarrassment to work there.

CYNTHIA A. on 10/2/2015
Rating: 1 out of 5 stars

The location was very far. The staff was unfriendly and very rude. In her phone and with an attitute. The lot looked like a crime was committed there. Seriously in the entrance there is a massive hole!! Awful experience. Ill never get a unit from there.

jorge h. on 10/1/2015
Rating: 1 out of 5 stars

Costumer service was great!!! very convenient location. The lot where they keep the trailers and trucks is in appalling conditions! Maybe this is how they keep their prices down compared to the rest of truck rentals.

Keith D. on 10/1/2015
Rating: 3 out of 5 stars

#24716154 Well, it all started out that I my ideal place of pickup was the Queen and Dovercourt location. It was not indicated to me that my vehicle was not available at this location other than on the confirmation. I'll admit that's my own fault: I should've double-checked the confirmation. But the location that I was given was almost 40 minutes away. Some sort of notification or choice of alternate pickup location should have been provided. Upon attempting to rectify this issue, I had my pickup switched to a different location in which I was told I would get an email clarifying the switch. When I double-checked my email, all that I had a received was a confirmation for the old location. I called the location and explained to him that I was going to be late and told everything I told you up to this point. He was surprised to hear the reservation based on my location was made where it was. I then tried to confirm if they had received any sort of cancellation and they said "no". I then was on the phone with four to five different operators, all of which were terribly rude (snappy use of words, interrupting & impatient), one of which switched me to the completely incorrect section. It was finally determined that my previous reservation had been cancelled and a new & closer pickup location had been provided. Great! The van had garbage in it, and spelled like manure. Not so great. After getting my vehicle, everything seemed to finally be going smoothly, but then the owner of the location of where I had the initial pickup called and asked when I was coming to pickup my vehicle. Clearly there is a breakdown in the communication within your organization, and also there seems to be a discrepancy in what is considered "good customer service" as most of the Uhaul representatives were unnecessarily rude. I realize that it was the end of the month, and things are crazy for you guys, but being rude will not make their job any easier, nor will it rectify my issue any faster.

Wesley B. on 9/29/2015
Rating: 1 out of 5 stars

The location is not good and they overcharge me about 25 kilometers more than i used.

Rafael L. on 9/29/2015
Rating: 1 out of 5 stars

They never answer the phone

Kelly K. on 9/28/2015
Rating: 4 out of 5 stars

I have no complaints or suggestions except that it was a little hard to find. The address appears to be on the left hand side whereas the office is actually on the right hand side of the street.

JANET S. on 9/21/2015
Rating: 1 out of 5 stars

I rented a truck for a long-distance move from Toronto to Kingston. Was told I would get 3 days and 638 km. Returned it in 1 day as a favour to them and got charged an additional $116 due to a system error claiming I went over my KM. 1st customer service rep said it was an error and that she would refund me. 2 weeks later and no refund. Called again and the guy was extremely rude and unhelpful, saying he would not refund me and that I did not have 638 km, even though I have photographic evidence to the contrary. I will not use U-Hail again.

Dennis D. on 9/21/2015
Rating: 1 out of 5 stars

while the girl that looked after us was excellent and you should have a question on customer service with this questionnaire. The vehicle however smelled heavily of pot and even though we drove it with windows down we weren't able to get rid of that gross smell. If it wasn't for us to have to get the move done and needed the vehicle so bad we wouldn't not have taken it. Neither one of us touch drugs or even drink so the smell did make a bit sick to our stomach.

Owen V. on 9/21/2015
Rating: 1 out of 5 stars

Was charged for Fuel even though the tank was filled to the correct capacity. Calls to this location were not returned.

MARK H. on 9/17/2015
Rating: 1 out of 5 stars

This is the 2nd time I've rented from 186 Milock in Toronto and both times there was no one on location. Both times the office we locked and the person no-showed. I waited on both occasions an hour until someone from another location came to the site to give me the truck. On this most recent occasion it cost me an extra $150 because my movers sat there waiting for me. I'm extremely disappointed in the terrible customer service that I've experienced with uhaul. My U-Haul Contract:95494172. Mark Henderson 647-808-2017

Alexander P. on 9/16/2015
Rating: 1 out of 5 stars

Horrible horrible customer service. Was overcharged for a rental, contacted them the next day and they said they would correct it. Had to call back three more times and never got it sorted out. Ended up having to contact the U-haul main office 3 weeks after the rental to get it sorted out.

lia m. on 9/15/2015
Rating: 4 out of 5 stars

was very dark when I returned the van. some more lighting would have been greatly appreciated.

FOTIOS S. on 9/13/2015
Rating: 3 out of 5 stars

No customer experience dropped of the car at 530 sept 13/15 Called their office the next day to advise them I had returned the truck I left a message Still no call back Poor service

DANYA Z. on 9/12/2015
Rating: 1 out of 5 stars

My rental started a 1/2 hour late because an employee locked the trailer keys in a truck and the boss didn't have the keys to that specific truck.

CASEY I. on 9/10/2015
Rating: 1 out of 5 stars

Ensure that the vehicle is ready at the time agreed on, not two hours later, and make sure that the vehicle isn't at a different location across town. Please also be sure to tell customers of any problems when you know about them, don't make them wait an hour, expecting the vehicle to be brought over, before telling them they need to travel to another location to get their rental.

Marcos N. on 9/6/2015
Rating: 5 out of 5 stars

A very good service, the gentleman at front desk is very proffecional at his job Thank you

ED B. on 9/4/2015
Rating: 2 out of 5 stars

The location was inconvenient. The power was out when I was there, the computer was down and initially they were not going to give us a van. The lady renting the vans was very helpful in a difficult situation and we got our van. The milage was incorrectly entered but corrected on check out.

Jessica H. on 9/3/2015
Rating: 1 out of 5 stars

There were 3 trucks and was a little hidden. It was all gravel and very broken down. Guy was nice and I did what I needed to but not a pretty place for sure

Gordon M. on 9/3/2015
Rating: 5 out of 5 stars

Great service at the front desk early in the morning!