We were charged for a dolly, but never got one to rent, but we were charged. The whole process was done online with my phone. The packing pad were dirty and dusty, not clean at all.
Stephanie Percival
All American Tire And Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Conway, MO 65632
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The entire process took an hour and ten min. We told the fella at the shop (SW Missouri) we were about five min out, he said hes usually there a little after close anyway, great guy! He kept apologizing because this website kept asking more and more ridiculous questions.. I had to jump thru so many hoops on this ridiculous website.. I wasnt in the system still from almost a month prior..?! Will probably never use UHaul again. It even prompted this super cool shop worker to turn to the person next to me to verify if I was who I said I was? What the fffffff? The month prior in Wisconsin, I was at the counter for maybe 6 min tops? In and out.. beautiful.. he didnt have to take a photo/selfie of me to prove I was there? The fk is that all about??! The more I think about it the more upset i get thinking about the whole thing.. I've never been one to send back a steak, over or under cooked, I dont gripe when I dont get the exact beer I asked for at a bar on a busy night.. but this was completely ridiculous. ‐ Mr. Not-impressed
Eric Everest