This location and the man running it was decent and was able to help. I do have a complaint about U-Haul but for the record I am not at all applying this comment to the man/location I got the truck from. I am however extremely disappointed and dissatisfied with the 24/7 self service truck share program. It's atrocious and simply did not work. The app has no ability to use the self service, it's just not included in the app at all. When I tried to use the website it simply kept kicking me out and I was not able to pick up my vehicle. I called customer service and they couldn't help me further than just having me keep trying it even though the scientific processes would say you can't keep running the same experiment expecting to get different results. I spoke to maybe 3 different people and none of them could help me and they got frustrated and eventually hung up on me, which I found to be extremely unprofessional and rude. I will NEVER use U-Haul ever again as a result. This business cannot treat people that was I was treated and expect to still get my business. I will not recommend U-Haul to anyone. I will try to encourage people to use a different company.
MATTHEW m
24 7 Rental & Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Watford City, ND 58854
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The owner is one of the rudest men I've ever met. Everything else is good.
Tyler LThe man, I think maybe Richard was his name, was very antisocial and not interested in the customer or his questions. He was only interested in getting me out of the office and wouldn’t offer to help hook the AT up until I asked him politely because I just had cataract surgery on both eyes. He was a real jerk is more like it. Thank you.
Earl THave more one way vehicles
Dean MThis location is highly recommended.
Sarah W