the staff did not know much, the equipment was not properly cleaned, and the additional were not available. you have to call a number to get help as the cashier at the store had no idea. The app did not validated my location...
Renzo P
Seminole Travel Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Weston, FL 33332
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I made an appointment to pick up the rental at a specific location close to my residence. When I arrived they didn’t have the vehicle, and started calling around to find a place that had the vehicle. The reason for my request at this location was for proximity to my home, so after they finally found a vehicle I had to drive and wait until they opened only to be greeted with did you do the paperwork online??? Are you kidding me more delays, lousy connection to the phone and finally after much delays we were able to get going to our destination
Mitchell FEverything was fine
Carlos VPick-ups at this location are a bit complicated. Not everyone knows to do the pre-check-in before arrival. We thought it was an actual U-haul location, but instead, when we got there had to call someone on the phone, which was difficult because there was hardly any reception. Finally got through, had to submit driver's licenses (again, minimal reception), and then finally, we were given the key. It was about a 20-minute process overall, which was unnecessary.
Tom BThe pickup process was a disaster. I filled all my information ahead of time. When I arrived there, I had to fill all that information again, with very pool signal. Also, I have to call a manager to get a code for the people at the Front Desk. Very poor experience.
DIEGO P