U-Haul Moving & Storage at San Mateo

U-Haul Moving & Storage at San Mateo

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Address

4020 San Mateo NE
Albuquerque, NM 87110

(505) 883-3833

(S Of Montgomery)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Albuquerque, NM at U-Haul Moving & Storage at San Mateo

Moving to or from Albuquerque, NM, 87110? Get FREE truck rental rate quotes at U-Haul Moving & Storage at San Mateo. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Albuquerque, NM will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at San Mateo

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Albuquerque, NM.

Cargo vans and pickup truck rentals in Albuquerque, NM

U-Haul cargo van rentals and pickup trucks in Albuquerque, NM are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Albuquerque, NM, 87110. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Albuquerque, NM, reserve a van for your moving needs from U-Haul Moving & Storage at San Mateo!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

CYNTHIA M W. on 8/30/2014
Rating: 5 out of 5 stars

The only problem encountered was the clerk didn't acknowledge me until she went to help someone else and he told her I was first.

ERIC G. on 8/29/2014
Rating: 5 out of 5 stars

Very nice.

APRIL G r. on 8/29/2014
Rating: 3 out of 5 stars

When calling for something specific over the phone dont make me have to call 3 different stores to finally find what i need. Try and give more detail about your items. Smile and greet your customers. When i came in for a trailer all the attention was directed to my boyfriend which i thought was rude. Just because he is a man doesnt mean hes in charge.

ALBERT R E. on 8/28/2014
Rating: 5 out of 5 stars

As always Stacy is great, D is a great help also . I will contiune going to this location for all my trailer needs thanks for all your Help... Albert

ELAINE F T. on 8/25/2014
Rating: 4 out of 5 stars

The lights to the vehicle that I rented did not work.

LARON D. on 8/25/2014
Rating: 5 out of 5 stars

Great customer service.

DAVID P L. on 8/25/2014
Rating: 4 out of 5 stars

This was not the location we reserved at. The truck we reserved had a blown tire and the agent had to find us another truck. We reserved the truck 8-4 but when we picked up at San Mateo it was nearly 9 before we checked out and she assumed we would be back by noon. There was no way to take the truck, load, drive to the new destination, unload and return the truck by noon. We told her we needed it for the day. She gave us until 4pm. When we got to San Mateo we were one of four sets of customers and only 1 clerk for desk work and check out of equipment. That was a bit weak on Uhaul's part. We also didn't like the online reservation. They tried to push equipment and boxes into our reservation, then they tried to push hired help on us. Not sure I will use the online system for reservation again. We were told we would get the $50 credit because our truck was not available as arranged. We haven't seen any confirmation that this credit has been issued.

FINN S. on 8/22/2014
Rating: 5 out of 5 stars

The San Mateo location was a last minute change from the Rio Rancho location. We had asked to pick up the trailer at noon on Monday; however the email notification actually scheduled 4:30pm. When I called to confirm (as instructed) the agent in Rio Rancho indicated the previous renter was expected back about 10:00am so I should check in every couple of hours to see if the trailer was available before 4:30. I did, and it was not. At 4:30 I called to confirm if it had been returned. It had not. I asked the agent (Josh) if the renter had contacted him, He apparently had not. I had to ask if the agent would call the renter and check on the status ... he did not take the initiative to do so, even though we had talked at least 3 times throughout the afternoon and he was aware of my urgency. He then placed that call to the previous renter and reported that the trailer would be returned "within the hour". At 5:30pm I again called; it had not been returned and there was no update. I asked for another trailer. I was told the regional office would have to do that, and the call was transferred -- not to the regional office, but to the El Paso office who could no nothing but transfer me yet again. The customer service rep who answered at the regional office then disconnected the call. When I called back, I FINALLY got an agent who helped. She located a trailer at the San Mateo location. By this time it was well after 6:00pm and I was advised me to "hurry" because the location closed at 7:00. I got the the location and was able to rent the trailer just prior to close. Because of the distance to that San Mateo location, I did not return home until close to 7:00 and didn't finish loading the trailer until well after dark. I was VERY DISAPPOINTED with the whole experience. There was a lack of urgency on the part of the Rio Rancho agent and no initiative was taken on my behalf. NOTE: I specifically requested the Rio Rancho location because it it large (generally lots of inventory) and my PREVIOUS experience had been exceptional.

tony m. on 8/21/2014
Rating: 5 out of 5 stars

We enjoyed the vehicle it did the job very well and we want to say thank you

IRVING L. on 8/18/2014
Rating: 4 out of 5 stars

Everything went smooth when checking the UHAUL in at this location.

DAVID R. on 8/18/2014
Rating: 5 out of 5 stars

Very fast service even on a busy Saturday morning and I was in and out in minutes.

JOHN ANDREW B. on 8/16/2014
Rating: 4 out of 5 stars

Its fine

FREDERIC S C. on 8/13/2014
Rating: 2 out of 5 stars

wash the exterior of the truck including rear view mirrors have new windshield wipers installed wash smokey film on inside of windshield and clean interior.

MELANIE M M. on 8/12/2014
Rating: 2 out of 5 stars

Counter help need more training on the computers system

CHRISTOPHER W. on 8/10/2014
Rating: 5 out of 5 stars

EVERYTHING WAS GREAT. I WILL USE UHAUL AGAIN IN THE FUTURE

DONALDBRUCE W. on 8/9/2014
Rating: 3 out of 5 stars

Called U-Haul it on Aug. 4 to confirm that my 17 ft. truck would be available at the Eubank location and they assured me it would be. When I arrived there on Aug. 9th at around 7:40 am, the rep told me that the truck I ordered was at the San Mateo address and that I was notified. I said I was not notified. Then, I discover after the move on Aug. 9th when I hook up my computer, that U-Haul sent an email/phone call on the evening of Aug. 8th,which was AFTER I had already packed my PC. Is this your policy to call the customer in the last few hours before they PU their truck? Wouldn't it be better if U-Haul It asked the customer for a cell phone number as some folks use the PC for their phone service and also some folks disconnect their phone service the day of the move so the next tenant cannot move in and bill charges to their number. Only good thing about this experience was that U-Haul It did not charge me extra for the 26-ft truck when I ordered a 17ft truck and your location was not far from where I live. After this experience, will consider going back to Budget even if it's a few miles further. (San Mateo location had friendly efficient staff and was fine but Eubank location did not deliver as promised!)

JEREMY J O. on 8/8/2014
Rating: 5 out of 5 stars

The manager was not very friendly. She seemed bugged that she had to help us. Very short with me and didn't even say thank you. Other than that it was ok.

PATRICIA H. on 8/7/2014
Rating: 5 out of 5 stars

This location was extremely quick and performed everything asked of them; explained everything well and when the truck was turned in there was no wait no problems.

ROBERT M. on 8/4/2014
Rating: 5 out of 5 stars

Trailer was perfect and towed very well. Thank you.

RUBEN P. on 8/4/2014
Rating: 4 out of 5 stars

No comment at this time.

ANDREW D. on 8/4/2014
Rating: 2 out of 5 stars

Make sure you give the customer the unit they reserved for starters. My moving experience was a circus due to your substitution and inconvenient pick up location

CHRISTINA A P. on 8/4/2014
Rating: 2 out of 5 stars

The owner was very short with me. I arrived two minutes before opening and was rudely told "we still have two minutes." I placed and confirmed my reservation more than 24 hours in advanced. I received no call or confirmation what so ever from this place. Upon arrival, the truck was ready but the supplies I ordered were not. I ordered TWELVE blankets (yes, 12) But for some reason, I had to ask the manager to supplement the 6 in the truck with 6 more. Why? Because I ordered 12, I want 12. Myself and the truck get all the way home. Oh gee, they forgot the appliance dolly. Unbeknownst to me, you aren't supposed to detach the small dolly in the truck unless you use it, and thus will be charged. I detached it, figuring I needed to swap it for the one I actually ordered. I went all the way back to the store, utility dolly in tow, to pick up the appliance dolly I actually ordered. I did receive a "sorry, that was my bad" from the owner. All of these early morning stressful day annoyances were appeased because she only charged me for 6 balances and only the utility dolly. No apologies at all, and I was ignored by her and handled by someone else when I returned the truck (early!). Trust me that I would have thrown a fit in any other circumstance. It's UHAUL, not NASA for crap's sake.

KENNETH JAMES B. on 8/3/2014
Rating: 4 out of 5 stars

Fuel level indicated on contract was higher than in truck, possibly from not parked level.

JESSICA M L. on 8/2/2014
Rating: 5 out of 5 stars

Joshua Herrington was extrememly helpful and professional. I would highly recommend the uhaul on San Mateo.

JAMES D M. on 7/28/2014
Rating: 3 out of 5 stars

Overall I had a good experience. However, the utility dolly that I "reserved" was not available when I arrived to pick up it with the trailer. I was told that the trailer reservation was guaranteed, but any additional equipment was not. The only alternative I was offered was an appliance dolly, which I did take but never used. I find it interesting that the reservation confirmation email I received the day before said: "This is confirmation that the 6' x 12' Van Trailer, and Utility Dolly you reserved is scheduled and guaranteed to pickup at 2:00 PM on 07/26/2014..." So it would appear that the utility dolly was "scheduled and guaranteed to pickup.." but according to the general manager at the site it was not.