U-Haul Moving & Storage of Ames

U-Haul Moving & Storage of Ames

Share |

Address

710 S Duff Ave
Ames, IA 50010

(515) 817-1091

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Ames, IA at U-Haul Moving & Storage of Ames

Moving to or from Ames, IA, 50010? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Ames. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Ames, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Ames

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Ames, IA.

Cargo vans and pickup truck rentals in Ames, IA

U-Haul cargo van rentals and pickup trucks in Ames, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Ames, IA, 50010. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Ames, IA, reserve a van for your moving needs from U-Haul Moving & Storage of Ames!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

David C. on 12/3/2014
Rating: 1 out of 5 stars

manager agreed to my request to pick up a cargo van 3 hours early for a one day rental but did not point out that he was running the credit card as a two day rental when I gave him my return time estimate. The following day after returning on time and studying the receipt, I questioned the clerk but both she and the manager subsequently refused to refund the additional day they had printed in the contract because I picked up the van early. I called UHaul customer service and 3 days later received an email from the manager informing me 1 day charge had been refunded to my credit card. In 40 years of renting vehicles and equipment I have never been charged extra for picking up early the same day the rental starts when the item is on the lot and ready to go. You need to educate the staff regarding the difference in accommodating a customer at the pickup time when the item is waiting on the lot versus the need to charge overtime for late returns when other customers are waiting to pay for the next rental. I was especially disgusted with the managers attitude because he neglected to point out the additional charge when I questioned him at time of departure about additional charges in the case of a late return. His interaction with me reflected either incompetence or deceit. David Carter

BRIAN N. on 12/2/2014
Rating: 2 out of 5 stars

Be ready to provide the scheduled equipment that I prescheduled or offer me something for the valuable time I lost, which caused me to keep the equipment 2 days instead of 1. Then, I was blessed with having to pay for a second day, because of your mistake. And, Y'all did not offer me an apology or even a discount. Crappy service and por manager was all I got, although the young lady at the counter did her job well. Management did nothing positive.

GAYLORD b. on 11/26/2014
Rating: 4 out of 5 stars

We were well satisfied with our experience with Uhaul.

JOHN L. on 11/24/2014
Rating: 5 out of 5 stars

There was a slight mistake with the contract but they corrected it without incident. I was very pleased with my experience.

CINDI L. on 11/24/2014
Rating: 3 out of 5 stars

I rented a 14' truck and drove 49.7 miles, 40+ miles of that highway at 55mph. When I refilled the truck, it took 5.84 gallons, making my trip a 8.51 mpg trip. I asked the clerk what type of mileage the vehicle should receive, and he said around 14 mpg. I suspect the person before me didn't fill the tank up fully, and I was the recipient of having to pay extra $$ for gas. The service was good, the truck ran fine. It's just that I feel I had to pay extra $$ for someone else's error. I did explain this to the clerk, he apologized, but that was the end of it.

CATHERINE L. on 11/16/2014
Rating: 5 out of 5 stars

Guys there were great and very helpful!

RAMON L. on 11/10/2014
Rating: 1 out of 5 stars

Charged 20 miles extra. Charged pads extra. Worst customer service I received from U-Haul. Total charge was $61. U-Haul charged $130.

Kevin M. on 11/9/2014
Rating: 4 out of 5 stars

Before customer takes vehicle, the lease agent should do a turn signal, and brake light check prior to departure. Checking them upon return does little to help the customer if an issue already exists. Otherwise, great service and nice vehicle.

jerold f. on 11/7/2014
Rating: 5 out of 5 stars

I feel the employees did an excellent job and were very cordial to me during the rental and return process.

Jessica D. on 11/6/2014
Rating: 3 out of 5 stars

The drop off procedure was super efficient and painless. It was nice he could do everything on his handheld, even putting the extra miles on the same credit card I'd used for the initial rental, and sending the receipt via email. The only caveat is that I waited for about 10m outside with my truck (as the sign told me to) before giving up and coming in to the office to fetch a representative. Not a big deal to do so, but the outdoor signage was misleading.

LAUREN K. on 11/3/2014
Rating: 3 out of 5 stars

Not a very friendly employee. Zero greeting or thank you. Strictly business which is ok, but a little smile or a thank you would have been nice after spending $800.

STEVE C. on 11/3/2014
Rating: 5 out of 5 stars

Staff was very helpful. The trailer did have a couple of lights out which needed attention prior to leaving.

Kurt J. on 10/28/2014
Rating: 4 out of 5 stars

The truck could use some help - like replacing it.

DALE C. on 10/27/2014
Rating: 5 out of 5 stars

Excellent service and assistance.

brad t. on 10/26/2014
Rating: 5 out of 5 stars

Make sure lights n turn signals work

victor m. on 10/26/2014
Rating: 3 out of 5 stars

Had a blow out tire on trailer I rented, took a long time to get things done, I had to figure things out myself, I hope I get my money back

Erik S. on 10/23/2014
Rating: 5 out of 5 stars

Excellent customer service. Well done!

Michael A. on 10/20/2014
Rating: 5 out of 5 stars

I needed to move a large table saw your 4x7 foot trailer was perfect Thank You

ED F. on 10/19/2014
Rating: 3 out of 5 stars

Have the guy that took my return be trained on customer service friendliness and not be a rude ***

Antonio H. on 10/13/2014
Rating: 5 out of 5 stars

They were very helpful and quick

Tyler N. on 10/7/2014
Rating: 5 out of 5 stars

The gentleman who helped me was great! (Can't recall his name) Couldn't have asked for better service!

AMIE L. on 10/6/2014
Rating: 3 out of 5 stars

I believe I was overcharged for my rental. The people who helped me when I arrived where not there when I returned and no notations had been made in my contract to the change of vehicle and how I would be charged. More notations would be helpful when returning.

Terry R. on 10/2/2014
Rating: 5 out of 5 stars

The staff were fantastic. I had originally requested a trailer that was too small, and they helped me exchange it for one that could hold everything. Thank you!

MAX M. on 9/29/2014
Rating: 2 out of 5 stars

The truck and renting the truck was very good overall. We rented it on Sunday afternoon and returned it four hours later after hours. We parked it as the sign directed, on the south side of the store. When we got our receipt we were charged for usage of the furniture pads and the dolly. We did not use either. I called the location and they said they would send a check. It arrived today. We were also charged for two days rental when we only rented the truck for four hours. They did not see the truck on the lot. The mileage we were charged for was within a mile of our last check. The employee or owner originally said they would refund the extra day but they did not. Instead he called my husband and said they had tried to call us on Monday looking for the truck. It was "in his notes". We did not receive a call or a voice message. They had both my number and my husband's cell phone numbers. We would be more than willing to pay for two days had we used the truck for two days. We were both back at work on Monday. My car was also left at the location while we were using the truck and we drove it away on Sunday night. All we want is to be believed and only charged for one day. Our story could easily be verified by security cameras. Since there are other truck rental options in Ames, IA I would not recommend this one to any of my friends.

ANDREW W. on 9/29/2014
Rating: 4 out of 5 stars

Installer left chains so they dragged on the ground, then at check in, the un-installer was ticked. Also, the un-installer left my trailer lights connector dragging on the ground, Unprofessional.