U-Haul Moving & Storage of Ames

U-Haul Moving & Storage of Ames

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Address

710 S Duff Ave
Ames, IA 50010

(515) 817-1091

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Ames, IA at U-Haul Moving & Storage of Ames

Moving to or from Ames, IA, 50010? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Ames. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Ames, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Ames

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Ames, IA.

Cargo vans and pickup truck rentals in Ames, IA

U-Haul cargo van rentals and pickup trucks in Ames, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Ames, IA, 50010. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Ames, IA, reserve a van for your moving needs from U-Haul Moving & Storage of Ames!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Tom W. on 5/16/2015
Rating: 2 out of 5 stars

Person answer the phone had no customer service and did not seem like he cares if be was there answer the phone and when I went into he get my rented truck he seem like he could careless if this transaction was taking place or not. To me, he did not care if I would come back and rent again. I'm a local person (30 yrs) here in this town and I'm in the middle of staging for a house move. I would be needing another truck rental 2 more times at least for this house purchase. In talking to the owner of the storage unit that I am staging in. I asked him for a truck rental company and he said another company instead of U Haul. Seems like this uhaul has a reputation of not be highly recommended by others.

Emma S. on 5/15/2015
Rating: 2 out of 5 stars

Employees were rude; there was no one to help us in the store and we waited when returning the truck for quite a while. We finally went around the back to look for an employee, who yelled at us for not waiting in the store. Our mileage was not calculated correctly, and instead of working with us to figure out the actual mileage they charged us for 20 miles. In reality we drove from the old house to the new one twice, and they are only about 1-2 miles apart.

Gurganus B. on 5/14/2015
Rating: 5 out of 5 stars

The one young man on duty was very busy yet very professional an efficient in spite of needing help. I was impressed with the efficient computer based rental process and the condition of the truck! Thanks,

Stuart J. on 5/14/2015
Rating: 3 out of 5 stars

Lower the brake pedal

KARLA Y. on 5/13/2015
Rating: 1 out of 5 stars

VERY VERY VERY poor customer service from the young female boss on duty. She should be fired!!!!!

LARRY G. on 5/12/2015
Rating: 5 out of 5 stars

The folks there were very helpful and cheery. I have one suggestion: I stopped there around 630pm and it was still daylight. Because of the lighting inside the building it looked as if they were closed. I pulled around back to drop the trailer off myself and a Uhaul worker came out of the building to take over. I was surprised they were open. But overall great staff that work there.

VICTORIA S. on 5/12/2015
Rating: 5 out of 5 stars

Need to have trailers that have the motorcycle chuck.

Dennis D. on 5/12/2015
Rating: 4 out of 5 stars

Everything was handled well. Plan on using them several more times this year.

JAMES D. on 5/10/2015
Rating: 3 out of 5 stars

This reservation was made 4 months in advance. It was a local rental, to be picked up and dropped off in Ames IA. Two days before pickup, I was called and told that the truck would not be available, and that I had to drive to a different location approximately 50 miles away. I reserved the truck for local use, but was charged as a one way, and billed extra for the additional mileage from the alternate location. As far as I can tell, U-Haul used me to move one of their trucks. I will be filling a complaint with the Better Business Bureau, and will likely dispute the charges on my credit card for the additional mileage. And not surprisingly, when I shared my story at work, I met two other people with similar U-Haul stories. Apparently this is business as usual for U-Haul. A heck of a way to run a business.

MARK K. on 5/10/2015
Rating: 4 out of 5 stars

I appreciated the text message confirming drop off site. This was convenient and timely.

RICH H. on 5/10/2015
Rating: 3 out of 5 stars

The trunk smelled like manure when I picked it up. When I dropped it off the attendant had me take the time to help him check all the lights (turning signals, brakes, headlights, highbeams, etc). Is this standard policy??

patti t. on 5/7/2015
Rating: 4 out of 5 stars

both check out and back in was very smooth..no problems or complaints..

Joe V. on 5/7/2015
Rating: 4 out of 5 stars

Nothing I had a very good experience with this location and the overall rental.

MARGARET E. on 5/5/2015
Rating: 4 out of 5 stars

I felt like the service at this location was excellent. The area for dropping off vehicles should be increased if the real estate is available for expansion.

Karen P. on 5/5/2015
Rating: 5 out of 5 stars

This was by far the best experience I have ever had renting a moving truck. The check-out was fast, the location was clean and organized and everything went very smoothly.

Robert W. on 5/3/2015
Rating: 5 out of 5 stars

Awesome drop off...friendly helpful staff.

Fernando G. on 4/29/2015
Rating: 5 out of 5 stars

We were very happy with the service and atention. Thanks.

Tracy J. on 4/27/2015
Rating: 2 out of 5 stars

The setup for returning a trailer was not very thought out. The parking lot was extremely hard to get around and the lady at the counter was unable to help with getting the trailer where it needed to be. My husband had to unhook the trailer and push it to the spot that she wanted it placed. Again the customer service is quite bothersome.

Derek H. on 4/27/2015
Rating: 5 out of 5 stars

I was surprised there was only one person staffing the place on a Sunday. She had too many customers to deal with so we had to wait a while to check the vehicle back in.

Rich E. on 4/25/2015
Rating: 5 out of 5 stars

I forgot the pads I had rented, so maybe having the worker more cognizant of what the customer should be taking. Some of us are just forgetful, so all of it should not be on the worker.

BARBARA N. on 4/23/2015
Rating: 3 out of 5 stars

I was told I would get a refund for a 7 day truck rental since it was prorated when I ordered it at the pickup site should I return it early, which I did. It was dropped with a full tank 4 days early. The guy didn't care about my refund and said they don't do that. They stole a $160 refund(4x$40) per day. When I called customer service I could hardly understand the woman from India. I was told I would get a call back on the matter but am still waiting three weeks later! We have used Uhaul every time we move or move someone else (in this case). It's up to Uhaul if we leave satisfied or disgruntle.

Paulla E. on 4/20/2015
Rating: 5 out of 5 stars

The gentleman I worked with the morning of Sun, Apr 19 was absolutely fantastic. When our truck's electrical hookups wouldn't work for the trailer, he helped us find another alternative to use that day that wouldn't be any more expensive for my already tight wallet. I would definitely go back to the S. Duff U-Haul.

Jason C. on 4/18/2015
Rating: 5 out of 5 stars

The van stinks like urine. It was clean and all, i think it has permanent stink. That Uhaul facility was very pleasant to deal with. Good experience overall.

MICHAEL M. on 4/13/2015
Rating: 5 out of 5 stars

EXCELLENT!! VERY HELPFUL, FRIENDLY & PROFESSIONAL SERVICE.

Kevin H. on 4/7/2015
Rating: 5 out of 5 stars

Ann is a sweetheart and the rest of the staff, whose names I did not gather, are also terrific.