U-Haul Moving & Storage of Ames

U-Haul Moving & Storage of Ames

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Address

710 S Duff Ave
Ames, IA 50010

(515) 817-1091

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Ames, IA at U-Haul Moving & Storage of Ames

Moving to or from Ames, IA, 50010? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Ames. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Ames, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Ames

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Ames, IA.

Cargo vans and pickup truck rentals in Ames, IA

U-Haul cargo van rentals and pickup trucks in Ames, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Ames, IA, 50010. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Ames, IA, reserve a van for your moving needs from U-Haul Moving & Storage of Ames!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Doug H. on 8/26/2015
Rating: 5 out of 5 stars

Staff was friendly and helpful

Timothy H. on 8/23/2015
Rating: 5 out of 5 stars

Convenient and efficient. Got in, got the truck, finished my move in 3 hours, returned the truck, and was on my way. Good place to deal with.

JOHN S. on 8/23/2015
Rating: 4 out of 5 stars

good service

Meg G. on 8/21/2015
Rating: 1 out of 5 stars

I've moved ALL over the country and this experience had Definately been the WORST experience I have EVER had from start to finish! Horrendous customer service people who yell at customers that are frustrated. Hour waits in line. Hour waits trying to get uhaul hooked up. No communication. I am DONE with Uhaul!

CRAIG M. on 8/20/2015
Rating: 5 out of 5 stars

Friendly and helpful

JOAN E. on 8/19/2015
Rating: 5 out of 5 stars

This location needs more physical room. The person who checked us in was in a hurry and rushed.

LES E. on 8/19/2015
Rating: 4 out of 5 stars

I feel that this experience was really bad for me. Firstitequipment not available when promised. Then the price changed and I had written proof. Hometown did nothing to fix and basically told me it was my problem to call and explain. Only good part was the drop off in Ames, Ia. That went well.

ELIZABETH O. on 8/18/2015
Rating: 5 out of 5 stars

The truck was hard to handle - my uneducated guess would be wheel alignment. Everything else was just fine.

Paul C. on 8/17/2015
Rating: 1 out of 5 stars

The slowest u haul facility I have ever seen! Terrible management

ERIC L. on 8/17/2015
Rating: 4 out of 5 stars

The service was horrible. I waited over 90 minutes to get my trailer. It took me longer to retrieve and return rhe trailer than it took to move my belongings.

Leslie S. on 8/16/2015
Rating: 2 out of 5 stars

Have more people working on registers on college moving days so that there is not a half hour wait in line, especially when people are walking in to only return keys.

JAY N. on 8/16/2015
Rating: 3 out of 5 stars

The whole experience was a nightmare. The day before we were to pick up the rental we were contacted by customer service and told that the truck we reserved two weeks before wasn't available. They didn't offer any options till I became upset and spoke to a manager and even then I was told that my reservation was a low priority. If not for the help of the pick up location I am not sure what I would have done.

Omar A. on 8/13/2015
Rating: 5 out of 5 stars

I have rented many times from many Uhaul locations around the country. This location is the best one. People there are very nice.

KAREN A. on 8/12/2015
Rating: 5 out of 5 stars

Very easy to work with and turn in .

NICK D. on 8/11/2015
Rating: 1 out of 5 stars

When I picked up the vehicle it was not full of gas I had to put more gas in it that I actually used. When I explained to the guy that checked it in he didn't care and actually laughed at me . The air conditioner was not working at all. When I told him about it he was not concerned at all. His comment to me was who cares, the hard part is done. That is very rude and also not professional.

YACOUBOU T. on 8/11/2015
Rating: 4 out of 5 stars

All good

SA V. on 8/10/2015
Rating: 5 out of 5 stars

We picked up the vehicle early a.m. in late July, a time when many students in our community are moving in/out of apartments. We had to wait a long time - maybe 20 minutes - before being waited on since the site was short-staffed - just 1 person at the counter - and someone was ahead of us. When we were waited on, the service was fine - just that it took a long time waiting in line, and there were people after us as well. Perhaps consider more staffing to cover known busy periods such as end of July.

KATHY K. on 8/10/2015
Rating: 5 out of 5 stars

Another efficient site. Definitely would recommend!

JAKE R. on 8/9/2015
Rating: 5 out of 5 stars

Very impressed. Customer service was great at Ames S. Duff location. Thanks Vici!

Mike T. on 8/8/2015
Rating: 4 out of 5 stars

Fill the fuel tank before the next rental to make returning the rental with the proper fuel amount easier.

DAIXIANG M. on 8/7/2015
Rating: 1 out of 5 stars

My order got canceled only after 15 mins of picking up time without asking me and charged me 50 dollars cancellation fee!

JONI N. on 8/6/2015
Rating: 1 out of 5 stars

I made my reservation over the phone by the Lincoln Way location and then when I called this S Duff location they said I didn't have the time frame that was given to me and had to pick up the truck a day later in the evening. When I spoke with the manager James, he gave me a discount on my mileage, but when I went in to pick up my truck they were trying to charge me the full mileage price, of course. The person that checked us out was unfriendly, never smiled once, nor did she believe me that I had been given a discount by the manager. She did eventually give it to me as I knew the manager's name. I will never recommend Uhaul to anyone and if I ever have to move again I will go somewhere else!

ALI J. on 8/6/2015
Rating: 1 out of 5 stars

I rented the truck for 24 hours online. I got a call that they will only rent it to me for 4 hours, and the same cost. I accepted it as I was moving out that day. Then I went to pick up the truck 10 minutes before the time and I was told the truck is not ready yet. I had to wait until 12:20 (I rented the truck from 12pm to 4pm) and then I was told to return the truck at 4pm sharp. I explained that I was here on time and I have rented the truck for 4 hours the response was really rude so I simply didn't argue with the lady. I did not have enough time and had to return the truck at 3:45 since the lady threatend that I will have to pay a lot more if I don't return the truck on time. I understand that July 31st is a very busy day, but if I rented a truck for 4 hours I should be given 4 hours, This is very unprofessional and I was not expecting this as my first experience --hopefully last-- with U-Haul. When I returned the truck, I explained the situation, I was told they will adjust the price to accommodate for this issue, however, they DIDN'T. Worst car rental ever.

Becky J. on 8/5/2015
Rating: 4 out of 5 stars

Our 26 ft truck was very difficult to start, had brake issues when stopping, had brake and steering issues in reverse. It needs to be retired. This store always has great, newer vehicles and I realize this was a gery busy time of year to request a truck in Ames.

WAYNE D. on 8/5/2015
Rating: 2 out of 5 stars

After the issues in getting a truck, my contract indicated to drop off at the Duff Ave location. When I arrived, the highly rude female associate attempted to have me take the truck to another location to accommodate her laziness. I refused as I wanted one aspect of my contract with U-haul to be honored. I honestly do not have any clue as to how a company can remain in business with this customer manipulative business model. I am disgusted at the service and will not recommend the service to any of my friends or associates. I expect some sort of refund for the horror that this company put me through.