U-Haul Moving & Storage of Ames

U-Haul Moving & Storage of Ames

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Address

710 S Duff Ave
Ames, IA 50010

(515) 817-1091

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Ames, IA at U-Haul Moving & Storage of Ames

Moving to or from Ames, IA, 50010? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Ames. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Ames, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Ames

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Ames, IA.

Cargo vans and pickup truck rentals in Ames, IA

U-Haul cargo van rentals and pickup trucks in Ames, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Ames, IA, 50010. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Ames, IA, reserve a van for your moving needs from U-Haul Moving & Storage of Ames!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

ZHICHEN Z. on 7/3/2015
Rating: 5 out of 5 stars

The staff forgot to give me a dolly but still charged me for that.

Jean H. on 7/2/2015
Rating: 4 out of 5 stars

The air pressure in the tires was very low. The service at checkin and drop off was excellent

DIANE S. on 7/2/2015
Rating: 2 out of 5 stars

I was signed up for 48 hours then they changed the time due back with out consulting me and I was harassed about needing it back early because this is their busy time with students. The whole rental reservation and trying to confirm it and time change was one big headache. Truck transmissoion was slipping and it had equipment and supplies in it that I didnt order which leaves me to believe they never chcked it out between rentals. Bad form guys!

DOUG B. on 7/1/2015
Rating: 2 out of 5 stars

Better customer service needed.

Bryan P. on 6/29/2015
Rating: 4 out of 5 stars

Overall - I was not happy with my experience with U-Haul in Ames or Ankeny. My move was from Ames, IA to Ankeny, IA and I was forced to pick up a truck in Boone, IA due to availability. A day before my pick-up, I was contacted and had to now pick-up and drop-off in Ankeny a day later which was fine because it was my final destination. I show up to Area Auto Clinic in Ankeny only to find out my truck had not arrived from the previous renter. Although, that is no one's fault, the worker was zero help to find another truck in my area. There were at least 10 trucks in the parking lot where he claims there was none available. I found it hard to believe in the 3 hours this place was open on a Sunday, that 10 people were going to show up and grab their rental. He barely lifted a finger to help me out. Therefore, I preceded to call around and find a truck back in Ames, IA which had to be picked up and dropped back off in Ames instead of my final destination of Ankeny. This whole ordeal set me back over an hour of moving time plus an hour of driving round trip to drop off the truck. Barely got an apology or remorse for the errors.

Kathleen F. on 6/28/2015
Rating: 1 out of 5 stars

This is the review I have been leaving online in relation to my latest experience with U-Haul: I reserved a truck on May 1, 2015 for July 31-Aug. 1, 2015, 24 hours. I received a call on June 26, 2015, effectively cancelling my confirmed reservation. They don't have a truck available for more than 7 hours. I don't understand why I was able to confirm a reservation if no truck was available and why no one called me until 2 months after I made my reservation to tell me that there is no truck available. I am left scrambling to find another truck and most of them are booked by now. I'm very disappointed in U-Haul and I would be wary of booking with them since they apparently don't guarantee reservations. Other providers might be more dependable.

PAUL K. on 6/22/2015
Rating: 5 out of 5 stars

large store, plenty of supplies Would use U haul again.

Luann J. on 6/14/2015
Rating: 5 out of 5 stars

Every thing went smoothly and each associate was helpful and friendly

DONNA W. on 6/13/2015
Rating: 3 out of 5 stars

Consistent problems with software at ALL U-Haul sites I have used in the past year (AZ, IA). This U-Haul on Duff is consistently understaffed, but the employees do their best to deliver high quality service.

CHARLES G. on 6/13/2015
Rating: 4 out of 5 stars

I didnt inspect the inside of the trailer first. When we opened it up at our house to load up, we found something like liquid soap detergent on the floor and we slipped a couple times before noticing it.. Reported it to the location when we returned it, but would have been nice to have that cleaned up before we got it. Otherwise it was an overall good trailer.

LINDSEY M. on 6/9/2015
Rating: 5 out of 5 stars

They didn't have the truck that we had reserved, so the gentleman gave us a discount. Great customer service!

Adam P. on 6/7/2015
Rating: 3 out of 5 stars

The customer service people were very friendly and explained things well. Their estimate only ended up being a few dollars off, so great job there. This was a very good value. The only thing is that store is tiny and cramped with so many products everywhere. But the that is a small thing. This was a 5-star experience.

NANCY B. on 6/7/2015
Rating: 3 out of 5 stars

The staff was wonderful and very helpful as well as apologetic about my dissatisfaction in regards to the u haul that we rented. The steering wheel had so much play in it that it was hard to handle, the ride was so jerky that I was concerned the transmission was slipping, the gas gauge didn't seem to be accurate when we were refilling the gas. We would stop to check it and the amount actually was less even though we had put more in. The rear light in the u haul itself did not work. To improve it for the next customer, don't use this vehicle until some work has been done on it.

CHRIS H. on 6/5/2015
Rating: 2 out of 5 stars

They were short staffed the morning my son picked up his trailer and he was told that no one could help him hook up the trailer to his car. Also, we prepaid for the rental and we were asked multiple times for payment when specifically we made payment ahead of time.

BILL C. on 6/4/2015
Rating: 5 out of 5 stars

Great service.

ADRIAN M. on 6/2/2015
Rating: 3 out of 5 stars

You could have the equipment that I reserved. Had a confirmed order for 5 by 10 enclosed. No such equipment available when I got to the store. Person who hooked up the trailer noticed a problem with the lights but then said "Okay it looks alright." Turns out the lights weren't working at all.

Linda S. on 6/2/2015
Rating: 4 out of 5 stars

The representative who helped me (Vicky) was WONDERFUL--patient, helpful, knowledgeable. I hope my note finds its way to her and her manager.

Laura J. on 6/1/2015
Rating: 2 out of 5 stars

employees were rude. I will never use nor recommend Uhaul again. Went to the location on the south side of Dm to pick up my truck according to the confirmation, however the truck was not there. Next closest truck was In Ames, an hour away. Terrible customer service. On hold for over an hour to try to resolve the issues.

clark h. on 5/31/2015
Rating: 5 out of 5 stars

We had an issue with the original pickup not having a the truck we wanted. Corporate call and made arrangement to pickup at Ames. Corporates involvement was a great relief for my wife and work better for timing. I feel it was a fair solution

TANVIR M. on 5/29/2015
Rating: 4 out of 5 stars

There was a bad smell in the van. Otherwise, it was a smooth experience.

Margo N. on 5/29/2015
Rating: 4 out of 5 stars

I was scheduled to pick up my trailer at 11 a.m., I looked around the premise for an employee as there was no one in the storefront area. I waited for a half hour then wrote and note and left. Not being able to pick up my trailer at the time I had scheduled to pick up threw my plans for the rest of the day. I am not impressed with the employees I worked with.

Mary G. on 5/27/2015
Rating: 3 out of 5 stars

I can't rate above average because I haven't sued any other location. Picking up the truck was fine. Dropping off the truck took forever. Not because they were busy, but because of all the mechanical check-out they did. We only had the truck 8 hours and they needed to check all the turn signals, the lights, back-up lights and I don't know what else before they would release us. Even if the turn signals didn't work, it wouldn't have been our fault, would it??? Anyway, the personnel was very nice...it just took too long!

Annette D. on 5/25/2015
Rating: 3 out of 5 stars

The self described manager was extremely rude. As an executive myself, I would be embarrassed to have her work at my business. I would NEVER tolerate how she treated me and my business to this establishment!! The assistant that helped us hook up the trailer (I think his name was Russ) was very nice and helpful. Very nice kid!

DEVON E. on 5/25/2015
Rating: 3 out of 5 stars

Better customer service . But it's nice and a very helpful location to have around when you need to move .

Tom W. on 5/16/2015
Rating: 2 out of 5 stars

Person answer the phone had no customer service and did not seem like he cares if be was there answer the phone and when I went into he get my rented truck he seem like he could careless if this transaction was taking place or not. To me, he did not care if I would come back and rent again. I'm a local person (30 yrs) here in this town and I'm in the middle of staging for a house move. I would be needing another truck rental 2 more times at least for this house purchase. In talking to the owner of the storage unit that I am staging in. I asked him for a truck rental company and he said another company instead of U Haul. Seems like this uhaul has a reputation of not be highly recommended by others.