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U-Haul of Auburn

U-Haul of Auburn

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256 Genesee St
Auburn, NY 13021

(315) 253-8466

(W Of West Middle School)
Driving directions

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm


  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Auburn, NY at U-Haul of Auburn

Moving to or from Auburn, NY, 13021? Get FREE truck rental rate quotes at U-Haul of Auburn. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Auburn, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Auburn

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Auburn, NY.

Cargo vans and pickup truck rentals in Auburn, NY

U-Haul cargo van rentals and pickup trucks in Auburn, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Auburn, NY, 13021. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Auburn, NY, reserve a van for your moving needs from U-Haul of Auburn!

$19.95 Pickup truck and cargo van rentals


  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JOHN L. on 4/18/2014
Rating: 1 out of 5 stars

Fill the truck with gas so the customer doesn't have to run to the gas station first thing. The General manager was rude and lied about gas gauge. He didn't explain the return policy and didn't show me where to look for gauge. He said there was a quarter tank and there was less. He was going to charge me for five or six gallons when there was a one gallon difference. I called headquarters and was refunded . They were great.

TOM R. on 4/13/2014
Rating: 4 out of 5 stars

I did tell him about the leak or leaks inside the trailer and hopefully, they will be fixed?

james v. on 4/9/2014
Rating: 1 out of 5 stars

The man was not friendly and round

Beverly R. on 4/8/2014
Rating: 5 out of 5 stars

The employees were very nice and knowledgeable. Very much appreciated the service.

JOSEPH F. on 4/7/2014
Rating: 4 out of 5 stars

Truck smelled like cigarette smoke. I only had to drive it a short distance, so no big deal. If I had needed to spend many hours driving it, I would have hated it.

MARK L. on 4/3/2014
Rating: 3 out of 5 stars

the man behind the counter was a real asshole and very rude to customer and myself

Nicole S. on 4/2/2014
Rating: 3 out of 5 stars

Your rates have gone up, and I realize that everything has gone up. U-haul used to allow the first so many miles free and then charge after. Two weekends in a row with uhuals to move turned out very expensive.

Joan H. on 3/31/2014
Rating: 2 out of 5 stars

Communication problems: Manager/clerk, behind the desk, either didn't know what he was doing or he blatantly lied or made up things as he went along - repeatedly. 1. Told me it would be much cheaper to rent one way in my case, but when I asked details they were about the same with round trip a little cheaper. 2. Quoted the cost of rental hand truck and blankets, but neglected to tell me that quote was a daily quote - not for my three day truck rental period. 3. When the total printed, it was $50 higher. He told me it would go down when I returned the truck because that was the highest it would be without the weekly discount. Ridiculous! The $50 was for two days of rented blankets and the hand truck that he didn't tell me about. Did he even know? 3. When I studied the printed contract, I immediately called him. He said nothing in response to my explaining to him what the $50 was actually for. Some kind of acknowledgement for the lack of communication would have been nice. After a period of silence, I said, "ok, bye." 4. When I returned the truck, this man was again my service clerk. There was a $22 payment made already on my account. He told me that was the packing items I bought a few days prior. Wrong. My bank statement had two $22 charges that day from U-Haul. One for the items I purchased and the other because he put that payment through twice. All in all, the final charges were correct, the problem was that this man did not explain them accurately, gave wrong and misleading answers. Very frustrating! I could have used help getting the side mirrors adjusted. This same man watched me work on them for 10 minutes or so while he smoked outside the building side door. Truck was good. Clerk reminded me to fill gas tank, which was very nice of him.

roger o. on 3/23/2014
Rating: 3 out of 5 stars

Person who assisted me on pick-up was very helpful. But guy who wen to unload trailer (chuck) tried unhookin trailer with hitch lock on and could have broken my hitch. Not very helpful

wayne k. on 3/21/2014
Rating: 5 out of 5 stars

quick, easy effiecient

Melody L. on 3/16/2014
Rating: 3 out of 5 stars

The trailer I picked up was dirty inside and out (looked like it had just been dropped off) and the door didn't stay latched. I lost two bags of wood pellets because of this. It's good I had a bungee cord in my vehicle to keep the door closed.

VINCENT G. on 3/13/2014
Rating: 5 out of 5 stars

A+ service and manager is a great guy! Always treats you great!

James C. on 3/12/2014
Rating: 3 out of 5 stars

Make the seal stronger on the dolly - we didn't use it but the seal got broken so we were hit with a $5 charge for nothing... felt like this was a raw deal that made the experience less desireable.

RALPH T. on 3/10/2014
Rating: 5 out of 5 stars

did a great job.

PHILIP J. on 3/4/2014
Rating: 4 out of 5 stars

The price should be more reasonable because you have to pay for how many miles you going as well so its a little bit of expensive. I felt like it really wasn't worth it because I drove it to much and it cost me so much money, and now I'm broke just for renting a U-Haul van. I'm not happy so what can you do like absolutely nothing at all so I took a big loss.

Vincent G. on 3/1/2014
Rating: 5 out of 5 stars

A++++ as always! Manager is the best around! -Vin

MARGO J. on 2/17/2014
Rating: 5 out of 5 stars

The manager that was there was wonderful he really answered all of my questions and he also let us have the truck longer than expected he was very helpfulbin every way I would reccomend u haul to everybody

Merrill D. on 2/10/2014
Rating: 5 out of 5 stars

This is the second time I have dropped a trailer at this location. Very friendly and helpful. Thanks.

Alex L. on 2/10/2014
Rating: 4 out of 5 stars

When we picked the trailer up, the employee was quick and courteous even though he had a line of people to help and he was the only person there. When we dropped it off, the employee immediately came out to help.

LINDA F. on 2/3/2014
Rating: 3 out of 5 stars

the gas meter was wrong, truck read one thing the paper work read another and I put 8.00 in gas for only 12 miles.....Really talk about a rip off. then when we got back the manager said that we should have checked the gas before we left.....that is not my job to do. Then after paying with cash 2 days later U-haul took money out of my account. The salesman was dirty and nasty, myself and my husband almost threw up his breath is not for someone to be dealing with customers!!!!!!!!!!!!! NOT PLEASED AT ALL

EDY W. on 1/13/2014
Rating: 5 out of 5 stars

The agent at the Auburn NY location was extremely helpful and accommodating considering the changes we ended up making at the last minute.

THOMAS R. on 1/5/2014
Rating: 3 out of 5 stars

After a tire went flat on the trailer a repair man was sent and observed that all the tire pressures were low and that was why the trailer was handling poorly.

CHRISTINE D. on 12/30/2013
Rating: 3 out of 5 stars

I was looking for a one way truck (from auburn to liverpool). That option apparently wasn't available at this location which was odd to me, what if we were moving farther than Liverpool? We wasted money and gas in the truck bringing it back to auburn which I think was inconvenient. The man who helped us there was very friendly but I'm dissapointed in the "one way" trip option.

GISELLE S. on 12/22/2013
Rating: 3 out of 5 stars

We originally were supposed to pick up our truck from a location in Seneca Falls within an hour of making our reservation at 11am that same day. Instead we were booked for 4pm and had to pick up our truck from Auburn instead. Please improve the communication and availability of trucks. Thank you for upgrading us to a 20ft truck and not charging us for the miles between auburn and Seneca falls.

William M. on 12/21/2013
Rating: 5 out of 5 stars

Great service. Highly recommended.