U-Haul of Auburn

U-Haul of Auburn

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Address

256 Genesee St
Auburn, NY 13021

(315) 253-8466

(West Of West Middle School)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Auburn, NY at U-Haul of Auburn

Moving to or from Auburn, NY, 13021? Get FREE truck rental rate quotes at U-Haul of Auburn. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Auburn, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Auburn

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Auburn, NY.

Cargo vans and pickup truck rentals in Auburn, NY

U-Haul cargo van rentals and pickup trucks in Auburn, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Auburn, NY, 13021. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Auburn, NY, reserve a van for your moving needs from U-Haul of Auburn!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

George D. on 3/3/2015
Rating: 5 out of 5 stars

Keep the person who helped my check out the trailer and handled the return available all the time! I know that can't happen, the man working on 3/2/2015 ~ 4:00pm was outstanding and did a great job. I wish I had been able to see his name tag! He was professional, knowledgeable, efficient and effective. It should be noted in his permanent employee file that on a scale of 1 to ten, with ten the highest, he scored an 11!!!

VENUS G. on 3/2/2015
Rating: 5 out of 5 stars

Young man at counter very helpful and knowledgeable about the rental process start to finish. Polite, Courteous, and respectful

Cory D. on 3/1/2015
Rating: 3 out of 5 stars

don't rent out trucks with bad batteries and jacked up battery terminals

ERIC C. on 3/1/2015
Rating: 1 out of 5 stars

1. Fix our website. I ordered a 24 foot truck which they don't have, so I got stuck paying for double mileage with a smaller truck. 2. I also reserved the truck for 10 hours as the website recommended, then I get there and they tell me I only had 8. Which I knew wasn't going to be enough time. I was only able to move half of my stuff. I will never use U haul again!

Ronald B. on 2/26/2015
Rating: 5 out of 5 stars

I have used this store several times in the past two years. In each instance, the service has been excellent.

TODD B. on 2/21/2015
Rating: 1 out of 5 stars

the employee was curt with me

STEPHEN P. on 2/20/2015
Rating: 5 out of 5 stars

Not a thing. Everything was excellent. You will see me for my next rental.

ANDREA B. on 2/11/2015
Rating: 3 out of 5 stars

I requested to pick up at a different location and never got told they didn't have the truck so I had to drive longer to pick it up

David M. on 2/1/2015
Rating: 5 out of 5 stars

The only problem I had was that the trailer is advertised to be 72" wide the gate only allows for a 57" wide opening which made the trailer useless for what I needed.

SAM C. on 1/27/2015
Rating: 4 out of 5 stars

it was a pleasent expierience

Annette L. on 1/24/2015
Rating: 5 out of 5 stars

Same staff working as the last time I used this Uhaul location. He is an asset to your company, very personable, knowledgeable and prompt. Way to go. :)

JAMES W. on 1/11/2015
Rating: 5 out of 5 stars

I called this U-Haul location last second looking for a 2 day rental. I spoke to a Mark who when I explained what I needed he said relax I have a van for you and will have it waiting up front all warmed up for you...I hung up saying...Yeah OK, but when I did get there he did have it warm with it being 10 degrees out. The whole rental process was quick and I will be back when I need another vehicle...Thanks alot Mark and your team!!!

JAMES W. on 1/5/2015
Rating: 5 out of 5 stars

Staff and management were great to deal with. Was given a new van to use and it drove great with the load I had in it. Thanks for a great rental manager Mark

JOAN E. on 1/5/2015
Rating: 5 out of 5 stars

I called at 11:30 am and need at truck by 1:30 pm. That was no problem getting it for me. Staff was friendly and helpfu. I had never rented a truck befor.

Annette L. on 1/2/2015
Rating: 5 out of 5 stars

Sales associate deserves praise, very knowledgeable friendly and professional :)

Amy R. on 12/29/2014
Rating: 3 out of 5 stars

Clean window shield off for renters who have a specific reservation. Customer service could be more friendly.

CHARYL Z. on 12/29/2014
Rating: 5 out of 5 stars

Keep doing what you are doing......prompt and pleasant service!

Adeline B. on 12/23/2014
Rating: 5 out of 5 stars

Associate was professional and very friendly!

wayne s. on 12/22/2014
Rating: 4 out of 5 stars

The vehicle had transmission problems. It would stay in a lower gear too long before shifting. I advised the cooperative attendant Joe. Other than that the experience was good.

BRIAN S. on 12/22/2014
Rating: 4 out of 5 stars

Overall great experience. Very helpful people and great deals on a truck

JAMES K. on 12/19/2014
Rating: 3 out of 5 stars

Normally this location does a good job, however, this experience was a nightmare. The employee hooked up the trailer while my automatic lights were in the on position and blew a fuse in my car. I had to take the car while towing the trailer to my mechanic. He did an electrical check and determined that the short was occurring when the trailer was connected. I went back to UHaul and they upgraded me to a bigger trailer although it was more than I wanted to tow. Three hours later I was back at home ready to pack but much too exhausted to do so.

Carol w. on 12/18/2014
Rating: 2 out of 5 stars

I am a woman in my sixties and needed to move some furniture from a house I sold. I called to get quotes days before my intended move and spoke to the assistant manager. Though he addressed me as "Maam" he was definitely irritated that I asked so many questions and suggested that I look the information up on a computer. Unfortunately at the time ours was not working. I then called back a day before I wanted to rent and made arrangements to rent a trailer, but upon reviewing the UHaul website I realized I needed something bigger. I called the store and canceled my reservation immediately and ordered a 10' truck. At that time I asked if there would be any expenses other than the daily rental, mileage and fill-up. I was told I needed to buy insurance for $9. I told the assistant manager I did not want it because my insurance company would cover any accident or damage. He did not insist on the coverage after that, but when my husband went to pick up the truck he was charged $14 for insurance because he was told it was a 'commercial' vehicle and insurance needed to be purchased for us to rent it. The next day I spoke to the manager of the store and he said two things that totally upset me; first he said he had insurance through the same company I have and that renting a truck was NOT covered, but when I told him I could get a letter from my insurance carrier that it was indeed covered he recanted. The second irritating comment he said to me was once a customer chose a service add-on, such as insurance coverage, it was their option and therefore not refundable. I informed him that I made it perfectly clear to his assistant manager the day before that I did NOT want insurance coverage. I'm VERY disappointed that the assistant manager lied to my husband about needing insurance and that I needed to argue to get my money refunded. The only reason I did not rate the location as 'Poor" is because the manager finally did give me a refund. I hope I never have to use them again, I'm sure they feel the same...I would definitely try another location first.

ERIC B. on 12/13/2014
Rating: 3 out of 5 stars

They need to have something saying that you can't use green dot cards

jennifer k. on 12/3/2014
Rating: 5 out of 5 stars

No problems, very easy process. Thank you.

RICKY J. on 11/30/2014
Rating: 4 out of 5 stars

Will use again.