U-Haul Moving & Storage at Ben White

U-Haul Moving & Storage at Ben White

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Address

304 E Ben White Blvd
Austin, TX 78704

(512) 447-9875

(@ Woodbury W Of Ih 35)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Austin, TX at U-Haul Moving & Storage at Ben White

Moving to or from Austin, TX, 78704? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Ben White. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Austin, TX will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Ben White

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Austin, TX.

Cargo vans and pickup truck rentals in Austin, TX

U-Haul cargo van rentals and pickup trucks in Austin, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Austin, TX, 78704. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Austin, TX, reserve a van for your moving needs from U-Haul Moving & Storage at Ben White!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

DAVID Z. on 9/2/2014
Rating: 5 out of 5 stars

Good rental experience!

Kristin B. on 9/2/2014
Rating: 3 out of 5 stars

The seat belt was broken and the A/C went out during 100 degree weather.

JAMES B. on 9/1/2014
Rating: 4 out of 5 stars

Let the people out back know to be a bit more personable, it's ok to speak while we are hooking up the trailer and such.

MARK W. on 9/1/2014
Rating: 4 out of 5 stars

you should have lighting harness adapters available at no cost or a low rental instead of forcing customers to buy a $15 adapter for a one-time use. that was the only thing that rubbed me the wrong way with this transaction. Staff and equipment were great.

Adelle A. on 9/1/2014
Rating: 3 out of 5 stars

Tell customer service reps to be more friendly. Stop hiding fees in your pricing!! It sucks to see $19/rental turn into $100 for a really basic movie

rick f. on 9/1/2014
Rating: 4 out of 5 stars

Michael, the person in charge, salvaged a very poor experience and made it right. kudos to him!

STEVEN N. on 8/30/2014
Rating: 2 out of 5 stars

My experience involved online, phone and in store elements. I have said to numerous people that it is hard to believe that UHaul makes any money if my experience is typical. At every stage of my transaction, beginning with general questions a month in advance, getting useful and complete information was like pulling teeth. I started every conversation by saying that I'd never pulled a trailer before, and I didn't know anyone who had.. But if I hadn't researched online, then I would have shown up on the day of departure without a hitch. . . Because my car is a 2001 RAV4, the hitch would not have been in stock, and I wouldn't have been able to start my cross country journey! That would have fouled me up in so many ways I wouldn't know where to begin. I will say that whenever I complained the response was courteous and useful. I got discounts, and even a small piece of equipment; I did not leave as an angry customer, just disappointed. You need to review your handling of new customers, and work on making sure they get all the information they need. Then test your employees, and make sure that, despite the pressure they come under, they always make sure the customer is fully informed.

DEBRA M. on 8/28/2014
Rating: 3 out of 5 stars

Staff not overly friendly just going through the prices on auto pilot

MARK W. on 8/27/2014
Rating: 5 out of 5 stars

These guys had me checked out befor I could get out of the truck

Micheal M. on 8/27/2014
Rating: 1 out of 5 stars

Hire more responsible / qualified people

BILL M. on 8/27/2014
Rating: 5 out of 5 stars

Very professional, yet friendly & easy to work with. I had to switch my reservation for a 14' truck 3 times because the condo I purchased did not close on time. These folks made each change as though their job was to assist me. I also returned boxes I did not need (I grossly overestimated the # of boxes I would need). Again, they counted to boxes, gave me a credit, and put them back into stock. Bottom line is these folks are top-notch!!! Bill Meyer

BRENDAN E. on 8/27/2014
Rating: 2 out of 5 stars

First off you need to let the girl know what the difference is between a utility trailer and a enclosed trailer.I called the location on s.Congress in Austin to set a reservation up to pick upon Friday..I arrive Friday morning and come to find out it is a enclosed 6x12 I am a contractor that doesn't get paid by the hr. and I'm the one who has to pay my employees by the hr.So she sent me over to the Ben white location..We got the trailer hooked up but my turn signals on the trailer wernt working so the trailer loader guy said no problem I will check this out with my tester. And started testing the wires the fuses and going back and forth from the fuses to the wires..Look the guy was a nice enough but after one and half hrs. of this we wernt getting know were and the day was getting older and I was getting poorer by the hr.I said enough is enough I went and got a pigtail with connectors from your store and fixed it my self in 15 min. Now why dint that trailer boy do that.. Your tell me something after 20 min. of screwing with it.So later on in the day I call up there and say that it looks like Iam going to be dropping the trailer off in Smithville TX because we dint make it to the dump (Because u haul put me 2.5 hrs. behind)Just saying that is a fact.. so I was verifying that cost which I had asked the girl on Thursday and she said 60.00 dollars more to do that OK fine.Well when I was talking to the very young inexperienced girl at the Ben whit location she said it would be 162.00 extra to drop it off in Smitville TX.So I go back and forth with her she puts me on hold I wait for the Manager and at this point I have been on the phone for 15 min.I hang up.I ended driving a extra 120 miles and had to get the dam trailer back at 930 am. or I was getting charged.Let me tell you people who work for u haul I have rented many different construction stuff over the years to get the job done and after this I WILL NEVER GIVE YOU PEOPLE MY BUSINESS and I will tell every body about this(Your not the only rental company around)..

Andrew B. on 8/26/2014
Rating: 3 out of 5 stars

Don't limit the same day rental to only four hours. Especially in a city that has traffic issues like Austin, Texas. Some people spend more than four hours in a day sitting on the toilet.

melissa h. on 8/26/2014
Rating: 2 out of 5 stars

I am no expert on what fits in what size van or trailer (we rented a trailer). I dont expect the sales people to know what size fits what but a general idea would be greatful. This is what they do for a living. Also when training a new hire, it is helpful to do it when it is not so busy. We were able to escape the line but there was a line out the door when we went back inside to pick up an item we forgot. Also there should have been a receipt for any additional charges or a phone call. This was my first time renting from here and it wasnt a great experience. The person who took the quote repeated it back correctly but entered it wrong. Very frustrating.

Donald H. on 8/26/2014
Rating: 4 out of 5 stars

I was helped very quickly, by one of the guys processing returned trucks, in spite of the fact that I arrived very early, well before the office was to open.

JAMES C. on 8/26/2014
Rating: 5 out of 5 stars

Nothing just keep being friendly

BRANDY W. on 8/25/2014
Rating: 4 out of 5 stars

Need more front desk people at 5p on a Friday, other than that, the customer service was great.

Max K. on 8/25/2014
Rating: 4 out of 5 stars

Truck had squealing breaks, very poor suspension and unacceptable mpg.

David A. on 8/25/2014
Rating: 4 out of 5 stars

Despite a high volume of customer the staff was professional, efficient and patient dealing with me as well as one particular disgruntled customer.

SCOTT S. on 8/25/2014
Rating: 4 out of 5 stars

Better communication on the return process. I was expected to know what to do instead of being directed thru to activity. There was a discrepancies in the fuel reading on it was handled professionaly and politely to my satisfaction.

GARY R. on 8/25/2014
Rating: 2 out of 5 stars

I requested Riverside location and was surprised to have to go to Ben White. Riverside was 1 mile from my daughters apartment and on the way as we were traveling from Houston. SO it cost me 30 extra minutes to pick it up. A 4:00 pm , I had to fight heavy traffic and then wait in the street because the location was packed with vehicles including a semi truck unloading. The travel time for me increased at 20 minutes and then I had to wait 25 minutes in 102 F to unhook a trailer. I was not happy with your service. The equipment was just fine. Gary Rytlewski

LANCE L. on 8/25/2014
Rating: 4 out of 5 stars

In and out! Great service!

Thanh V. on 8/24/2014
Rating: 5 out of 5 stars

There was a long line for pickup, even with a reservation and pre check in.

JT H. on 8/24/2014
Rating: 3 out of 5 stars

Charge the correct amounts upon dropoff. Have a sign or have employees that directs returns to the proper area so clients don't wait in line for 30 min to be told to go to the back for dropoff. Was very frustrating that returning a refueled vehicle took 60min. Again, make sure the charges are correct on the bill. Had to go back in line to get charges corrected.

Suzanne P. on 8/23/2014
Rating: 5 out of 5 stars

The staff was pleasant and efficient. Tons of inventory. I had to change my pick up date 5 days prior and was worried they would not have the size I needed. It was not a problem. Also parking my car at th site was convenient. Been to other locations and you were not about to do that. Will use them again.