U-Haul Moving & Storage at Ben White

U-Haul Moving & Storage at Ben White

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Address

304 E Ben White Blvd
Austin, TX 78704

(512) 447-9875

(@ Woodbury W Of Ih 35)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Austin, TX at U-Haul Moving & Storage at Ben White

Moving to or from Austin, TX, 78704? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Ben White. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Austin, TX will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Ben White

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Austin, TX.

Cargo vans and pickup truck rentals in Austin, TX

U-Haul cargo van rentals and pickup trucks in Austin, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Austin, TX, 78704. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Austin, TX, reserve a van for your moving needs from U-Haul Moving & Storage at Ben White!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

VERONICA J. on 7/28/2014
Rating: 3 out of 5 stars

I wanted a print out or confirmation that I was not charged for the equipment I was never given but I did not have that option. There should be some sort of sign off when equipment is turned in. You just have to take their word that everything is okay won't get a charge later. That is not right.

EVELYN Z. on 7/28/2014
Rating: 4 out of 5 stars

The wait time was a little long in the morning for check in. However, dropping off the truck was smooth sailing with the 2 Hispanic gentleman in the back. Very professional and friendly.

MELISSA C. on 7/28/2014
Rating: 3 out of 5 stars

Representative was not in a happy mood, stressed out, wanted to hurry the process. The UHaul had no gas once we received it. The UHaul had no dollie. They almost charged us extra for it. Previous worker forgot to put a green tag on the dollie hinge.

AJAY P. on 7/27/2014
Rating: 2 out of 5 stars

Too impersonal and far more just take it or leave it attitude of the staff

RICHARD T. on 7/26/2014
Rating: 3 out of 5 stars

Holy fuck, I don't have time to write a business plan.

Bruce L. on 7/26/2014
Rating: 5 out of 5 stars

Great Service. Nice People.

DONNA M. on 7/26/2014
Rating: 5 out of 5 stars

You provide excellent service. Your staff is very friendly and helpful. Keep up the good work.

SERGIO r. on 7/25/2014
Rating: 1 out of 5 stars

I did not use the doly and I was charged for it.

MARCELO D. on 7/25/2014
Rating: 5 out of 5 stars

It was awesome!

David E. on 7/25/2014
Rating: 4 out of 5 stars

I reserved my truck in advance, but still had to wait in line nearly 30 minutes because only one person was working at the counter and answering phones.

Kevin S. on 7/25/2014
Rating: 3 out of 5 stars

Everything worked out fine in the end, but the girl checking me in wasn't very helpful. She took a long time to check me in and wasn't telling me why it was taking so long (from context of the talk between her and coworkers, it seems like they were worried about not having a 6x12 available). After about 10 minutes everything was ready, but during that time she didn't say a word to me and often needed manager's assistance on her computer. The GM was very nice and answered all of my questions quickly and got me back on the road.

RANDALL A. on 7/24/2014
Rating: 5 out of 5 stars

The woman who rented us the vehicle and trailer on July 2nd was incredibly helpful throughout the entire process. She was patient and listened to all questions we had. Overall, an amazing experience.

walter L. on 7/24/2014
Rating: 5 out of 5 stars

They were fast and great.

KARIN M. on 7/23/2014
Rating: 2 out of 5 stars

1) Don't confuse the pickup time - the Uhaul employee who called me said they had me down for a noon pickup when I made the reservation to pick up at 9am (early enough to meet a moving crew at my house later in the day). Then when she changed it to the right time, she got the day wrong.... 2) Don't change the location of the pickup - I ended up going to a completely different place to get my truck, and then the reservation was never cancelled at the original pickup location. 3) Make sure ALL of your employees know which equipment can haul which trailers/pods. There seems to be confusion about whether an 8' pickup truck can haul two loaded pods, so my reservations kept switching between an 8' and 14' truck. Thankfully, the Uhaul employee I talked to yesterday (Sabrina) gave me the rate of the 8' truck even though I had a 14' truck, because of all of the confusion. The people in the call center have different information from store employees. 4) My truck was shaking and sputtering on the way back to the Uhaul location - I don't know if it was because of the loaded pods I had on the back or not, but it might be good to have someone check that out. 5) The current system seems to have one reservation for each piece of equipment, which caused a LOT of confusion - I needed a truck, a trailer, and two pods, and had to explain to every person I talked to that those things were all supposed to be ready to go when I arrived at Uhaul. 6) Please mention somewhere on the website that Uhaul doesn't do shipping of Uboxes on the weekend. I planned on a week of shipping time, because that's what Uhaul guaranteed on the website, but apparently I may have to wait a few extra days to actually pick up my boxes. This means adding extra nights in a hotel to an already-expensive cross-country move. So, despite doing a lot of planning to make sure this didn't happen, this absence of information caused me to incur a lot of extra costs. Overall, this has been the worst moving experience I've had with Uhaul. I've rented trucks for in-town moves in the past and have had no problems, but this time it seems like everything went wrong. Coordinating details for a cross-country move shouldn't be this difficult - I planned this weeks ago and ended up with a bunch of trouble on the day before and the day of my move. And for the price of renting and shipping the pods, I would expect things to run a little more smoothly. It seems like Uhaul's system doesn't work that well for moves where you're not just renting a truck for a day. I definitely won't be recommending Uboxes to anyone else - I thought they would be convenient, but they are turning into a huge headache.

WILLIAM P. on 7/22/2014
Rating: 5 out of 5 stars

Nothing, this location was flawless and easy to find/maneuver around.

david h. on 7/22/2014
Rating: 5 out of 5 stars

We are very pleased not only with the rental today but the inventory you have in boxes, the program you have to share, etc. We simply love you! Thank you, everyone and Tony, she was great this morning!

Robert B. on 7/22/2014
Rating: 5 out of 5 stars

The information sheet that show all the costs of repairing scratches to decals, etc, and which was intended to get me to buy a damage waiver was offensive to me. It seemed like you were trying to intimidate me as part of your sales pitch to get me to buy this high margin product from U-Haul. Next time I will go to Budget first.

TOM W. on 7/22/2014
Rating: 3 out of 5 stars

Is there a web option to pre-enter all the basic stuff and thus speed-up the process at the counter? The terminals where you make selections are a step in the right direction, but the clerks are always having to answer phones and who knows what else, and the rental experience seems a little slow as a result.

jaime m. on 7/21/2014
Rating: 5 out of 5 stars

Excellent service

GEORGE G. on 7/21/2014
Rating: 4 out of 5 stars

Inflate the tires to approp levels...only had 20 lbs...needed 65 lbs. Glad I checked or it would have gone flat on a 359 mile trip.

AMANDA G. on 7/21/2014
Rating: 3 out of 5 stars

There was a long wait, possibly having a third representative at the counters could help

LINDA M T. on 7/21/2014
Rating: 3 out of 5 stars

There was a long wait-only 2 personnel people for a line of about 6 people.

Robert S. on 7/21/2014
Rating: 2 out of 5 stars

Service was beyond slow! A few people even got out of line and walked out of the store, and there was still a long wait. We reserved online so when we finally go to the counter our check-out process was quicker than those before us. Then the day we returned the U-haul, no one had explained the return process, so we stood in line for 40 minutes. When we got to the counter we were simply told to "park it out back." When we parked it, the gentleman outside, Patrick, who took our keys, was not friendly and seemed irritated when we asked if there was anything else we had to do for the return process. He asked: "Well did you break it?" Then walked away from us. Poor customer service all around.

Geneva W. on 7/21/2014
Rating: 1 out of 5 stars

The inspection of the trailer was out of date and I was pulled over for it. That is completely ridiculous.

JOHN P. on 7/21/2014
Rating: 1 out of 5 stars

I reserved a 10' truck that was supposed to be at a different location. I ended up with a 14' truck on a take it or leave it basis. The wait in line to pick up the truck was 45 minutes. The fault is not so much the store as the routing system from your website. It's almost a bait and switch operation.