U-Haul Moving & Storage at Hwy 620

U-Haul Moving & Storage at Hwy 620

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Address

11320 Hwy 620 N
Austin, TX 78726

(512) 258-1056

(Just South of Anderson Mill Road)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Austin, TX at U-Haul Moving & Storage at Hwy 620

Moving to or from Austin, TX, 78726? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Hwy 620. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Austin, TX will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Hwy 620

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Austin, TX.

Cargo vans and pickup truck rentals in Austin, TX

U-Haul cargo van rentals and pickup trucks in Austin, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Austin, TX, 78726. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Austin, TX, reserve a van for your moving needs from U-Haul Moving & Storage at Hwy 620!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

KEVIN D. on 6/30/2015
Rating: 1 out of 5 stars

Waited in line for over an hour with only 3 patrons ahead of me. Totally uncalled for. I will never use this uhaul again.

Hernan L. on 6/30/2015
Rating: 1 out of 5 stars

Booked a pick up on saturday, when I arrived they didn't have it and wanted to give me a Van. I didn't take it. I booked the pick again for Sunday and at this time it was there. The person behind the counter was very slow... Had to wait for 50 minutes to get the rental. Every single time a person left he went outside to look at the trucks... He spent the first 15 minutes of the day walking around the property rather than taking care of customers.

JORGE O. on 6/29/2015
Rating: 1 out of 5 stars

More knowledgeable employees. Employee had an attitude and never explained all the fees that would be involved.

GERALD S. on 6/29/2015
Rating: 1 out of 5 stars

Agent did not want to receive my trailer from me since I had it originallly setup to drop at roundrock. Told me they did not need a 6x12 trailer. Took me over an hour just to get this returned and they were not terribly busy. Very bad experience....

PAUL S. on 6/29/2015
Rating: 3 out of 5 stars

I liked my rental experience with this location however I would recommend a couple of things for improvement. First, a better layout of the office space would be helpful as it felt as if there were too many products for sale all over the place and blocked any kind of line formation for customers both for pickup and dropoff. Secondly, the trucks were all facing different ways in different spaces so maybe have all vehicles that are ready for pickup, located in one area facing outward for an easy pull out of parking lot. Finally, the associate who was working was completely overwhelmed with volume - he was pleasant and experienced but simply had too many customers to deal with in one day. Perhaps there should be two associates staffed for weekend/busy days as the wait was long and another customer complained to me about waiting over an hour and a half for her vehicle. When renting a uhaul, people expect to move quickly and not waste time at pickup or even drop off. Again, the associate was very good at his job but clearly had to much to work to handle alone. Possibly there should be a drop off process defined in the store so that there is no wait for such. I received a detailed email summary which was very useful. I will use this service again as I was overall very satisfied. Thank you!

TIFFANY F. on 6/27/2015
Rating: 5 out of 5 stars

Excellent customer service!

MARY T. on 6/25/2015
Rating: 5 out of 5 stars

Nothing different!

KAMRAN E. on 6/25/2015
Rating: 5 out of 5 stars

The staff was extremely friendly and informative. Demetris, who was my initial point of contact was very informative and went above and beyond his duty to inform me about my Ubox.

James C. on 6/22/2015
Rating: 5 out of 5 stars

Nice guys

Michael O. on 6/20/2015
Rating: 4 out of 5 stars

The truck had previous damage in the roof and leaked water when it rained! It had a make shift repair that obviously did not work. Started to rain while loading the truck and had to move things around and put buckets down to catch the water. Very disappointing. I contacted UHaul (not the location I rented from but the group that schedules the trucks) when I discovered the issue and they did absolutely nothing....

Mary Ann O. on 6/17/2015
Rating: 5 out of 5 stars

The location was actually changed and I was notified by email the afternoon before pickup...could have been more clear about the location. The location was changed to one that had hours that didn't work so we went back to the original location that had the right trailer by then. We picked the location based on hours so that was poor customer service.

CHARLES S. on 6/17/2015
Rating: 3 out of 5 stars

Do a double check I left there without the dolly.

Christiana T. on 6/17/2015
Rating: 5 out of 5 stars

The location was understaffed and Mr. Clinton was helping several different people at the same time. He did an amazing job despite it and was very quick about getting my receipts to me.

DAVID S. on 6/16/2015
Rating: 4 out of 5 stars

You guys could have used an extra hand in the morning, as several people came at once and it took about 30min for us to get our truck. Otherwise, a very smooth experience.

RLJ I. on 6/15/2015
Rating: 5 out of 5 stars

Everything was fine. I am grateful that the review only had 3 questions.

KAREN S. on 6/15/2015
Rating: 5 out of 5 stars

Tyler was exceptional. Helpful on the phone as well when we arrived. He had another client that changed her mind on her rental and wanted the rental we were getting. He handled it and all parties were happy! Thank you.

JOAQUIN D. on 6/11/2015
Rating: 5 out of 5 stars

Great customer service and very easy to go and in and out.

PEARL F. on 6/10/2015
Rating: 5 out of 5 stars

I've used different U-Haul locations and this is by far the best

Heather W. on 6/7/2015
Rating: 5 out of 5 stars

the only thing was one of the ratchets on the trailer was in poor condition and needed to be fixed. The staff was very helpful and courteous and showed me how to manage the trailer.

THERESSA H. on 6/6/2015
Rating: 5 out of 5 stars

Excellent customer service; answered any questions we had and everything was as we reserved. We are very happy we decided to rent with U-Haul and not go with a competitor we originally searched out. Thank you.

saaket d. on 6/5/2015
Rating: 5 out of 5 stars

Representative who helped me was excellent, very helpful and professional.

WALTER H. on 6/2/2015
Rating: 5 out of 5 stars

The truck a 26 ft. one was ok at first. Then after I got on I-37 heading to Corpus Christi it started smoking. Wouldn't shift gears. Had to stop every 15-20 minutes to let it sit. Then it would be ok and then 15-20 minutes later it would start doing it all over. Took an otherwise 3-3.5 hour drive and made it a 5.5 hour trip. The brakes were horrible, had to use 2 feet and push as hard as I could to get stopped!

Colette B. on 6/2/2015
Rating: 3 out of 5 stars

Everyone went above and beyond "just doing their job" which is so rare. I am very grateful to all who assisted me at this location and another location on RM 620 which was my original drop off location but had no storage available. This is why I always use U-haul. Keep it up! Thank you.

HEATHER D. on 6/1/2015
Rating: 1 out of 5 stars

You charged me an extra day at $40, and extra coverage at $14 that were not due to me. I got the truck Saturday morning, and had until Monday morning, 48 hours later, to return it. I returned it at 530 pm Sunday, with keys and contract in the drop box. AND YOU CHARGED ME EXTRA FOR EXTRA DAYS AND COVERAGE I DID NOT INCUR. I WANT MY MONEY REFUNDED IMMEDIATELY. I do not have an extra $64 believe it or not! I am overdrawn in my account now. And I'm irritated that I have to fill out a Customer Survey about my "experience" in order to process this request. I called the office directdly, and Demetrius said he could not help me, even though he said, "ooops, i made a mistake". Now I'm out of money because of your mistake I'm told Patricia will be calling me at noon when she gets in. She hasn't yet... I have to get on a plane for a business trip, where I will likely miss her call, and not be able to buy lunch, b/c I don't have the money I needed now to do so. Heather Dunn

JAYME C. on 6/1/2015
Rating: 5 out of 5 stars

Love going here - we love Chris and Tricia and will continue to use them in the future!