The facility and the staff were impeccable and affable.
The trailer that was at this particular location was in horrible condition. I had issues with the back lights and the trailer didn't close all the way. I also had to use a bungee cord to keep it from raising back up.
I was not impressed with the equipment. I planned on renting a truck from UHaul in the next few weeks for a move, but not if this is what I am to expect. I'm not sure what can be done for the next customer, but this customer should have been taken care of.