U-Haul Moving & Storage at Mass Ave Boston

U-Haul Moving & Storage at Mass Ave Boston

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Address

985 Mass Ave
Boston, MA 02118

(617) 442-5600

(North of South Bay Shopping Center-Limited On Street Parking Only)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Boston, MA at U-Haul Moving & Storage at Mass Ave Boston

Moving to or from Boston, MA, 02118? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Mass Ave Boston. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Boston, MA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Mass Ave Boston

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Boston, MA.

Cargo vans and pickup truck rentals in Boston, MA

U-Haul cargo van rentals and pickup trucks in Boston, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Boston, MA, 02118. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Boston, MA, reserve a van for your moving needs from U-Haul Moving & Storage at Mass Ave Boston!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

DENNIS H. on 9/3/2015
Rating: 5 out of 5 stars

Jim Desmond who works in the yard was incredible. He was one of the most courteous and efficient service people I have ever witnessed. He was a dynamo as he moved people through the very quick checkin procedure.

HELEN B. on 9/3/2015
Rating: 5 out of 5 stars

Was quick & easy.

Christopher N. on 9/3/2015
Rating: 3 out of 5 stars

There seemed to be alot of employees standing around which made the time to sign paperwork and actually receive the truck all the more confusing

CHARLENE H. on 9/3/2015
Rating: 4 out of 5 stars

I originally requested another pick-up location but as my move was one-way they informed me that I may need to pick up the truck at another location. No one contacted me to tell me which location I was supposed to get my truck at so I had to call around to track it down. Someone should have called or at least emailed me with the info the morning of my move or the day before. Beyond that this location was very organized and prompt. I got the truck and was out of there in 10 minutes or so, maybe less.

Michael M. on 9/3/2015
Rating: 4 out of 5 stars

When I returned my vehicle Jim Desmond was there to greet me. He did an exceptional job of expediting the return process. He was extremely professional and focused on making this processes as pleasant as possible. Unfortunately, the other individuals working the yard were far from professional or courteous. Their attitudes and demeanor were unfit for an professional setting. If everyone was as respectful as Jim I would come back to this location

MARY C C. on 9/3/2015
Rating: 3 out of 5 stars

Everyone was friendly and efficient, especially the guy who moved the truck for me and got me the dolly. The woman at the desk was very efficient but told me multiple times that I could *not* drop my equipment off at Salem the next day, even though that was what my online reservation said. When I asked questions about this she insisted that wasn't an option -- which would have been fine, but the next morning when I called the location she'd told me I had to go to, they told me I had to go to Salem. Soooo I'm not sure what happened there. It might not even be her mistake, it might have been a technology issue, but it was incredibly inconvenient to be told I had to drop it off somewhere 10 min away then be told at the last minute I had to go somewhere an hour away.

Joshua T. on 9/2/2015
Rating: 5 out of 5 stars

The staff was helpful and exceptionally friendly.

paul c. on 9/2/2015
Rating: 2 out of 5 stars

Customer service agent not friendly and professional

JEROME C. on 9/2/2015
Rating: 3 out of 5 stars

When I rented the UHAUL I actually requested one utility trolley and a furniture trolley but i did not received. So i guess just try to make sure the things are in place when a customer picks it up.

AMBER M. on 9/2/2015
Rating: 5 out of 5 stars

Keep Jaime and Tayron!!! These two are absolute keepers! They go so far above and beyond that I would refer my family, friends and anyone I encounter to use U-Haul at this location. Jaime was so helpful that she was checking in with me to make sure I was okay and if I needed any assistance. She even called me the next day to see how I was. Such an amazing experience and two fabulous workers that I was fortunate to have worked with. Thank you!

HENRY P. on 9/2/2015
Rating: 4 out of 5 stars

I was extremely impressed by the night rental return crew. Thank you.

INDIA B. on 9/2/2015
Rating: 5 out of 5 stars

This location is excellent! I recommend that all locations model themselves after it. Thank you especially to Jorge, Yesika, Luis, and Lance; they are invaluable employees. They made the move smooth and were extremely accommodating. Everything was accomplished because of the employees mentioned above and my family and I appreciate all that they did for us.

HUGO B. on 9/2/2015
Rating: 4 out of 5 stars

There are at least 5 locations closer to my address, but even booking 2 months ahead, no trucks were available. Is it just to charge for additional miles?

KONRAD K. on 9/2/2015
Rating: 3 out of 5 stars

Great van

SHAIT D. on 9/2/2015
Rating: 5 out of 5 stars

Great service/Costumer service!

SPENCER M. on 9/2/2015
Rating: 5 out of 5 stars

Awesome organized and well-run staff. They were friendly and well trained.

KAITLIN W. on 9/2/2015
Rating: 5 out of 5 stars

Jim was super helpful to us and went above and beyond to ensure great customer service!

MARK D. on 9/2/2015
Rating: 4 out of 5 stars

George was friendly and helpful.

MARIKO R. on 9/2/2015
Rating: 1 out of 5 stars

I called the day before the return day to extend my return time. The guy said I can return by 2pm then there will be no problem. This was not documented and I was forced to pay one day extension. So unfair!!

Neal B. on 9/2/2015
Rating: 3 out of 5 stars

I was charged 2 times. $80.00 at check-in and another $55.00 at Check out. When will I get the $80.00 check in refund? Best regards, Neal Babcock

PEDRO H. on 9/1/2015
Rating: 5 out of 5 stars

The employee were very friendly

James C. on 9/1/2015
Rating: 5 out of 5 stars

I had a fantastic experience at this Uhaul location. Despite the busy moving time of the year everything went extremely smoothly. Jim Desmond, my associate was fantastic. He helped me into the truck and got me set on my way and he was also there to receive me at the end of my reservation. His customer service was exceptional. I will definitely be using Uhaul for my future moves!

TIFFANY M. on 9/1/2015
Rating: 5 out of 5 stars

Staff was super friendly, very helpful and knowledgeable.

JAMES B. on 9/1/2015
Rating: 5 out of 5 stars

I wish I had gotten the name of the man that helped me but I had an issue with the 2" ball and he fixed it. It came lose at some point on my trip from Maryland to Boston and this was not discovered until in Boston. I had to unhitch the trailer temporarily and had great difficulty hooking it back up, probably due to the issue with the ball. The Boston UHaul person found that the ball had been improperly installed (by UHaul) and was missing the locking/retaining pin. Had the nut fallen off, I could have experienced a catastrophic event on my trip, possibly resulting in death of any one behind me or even myself or my daughter, not to mention the loss of her belongings. The hitch, receiver, ball and lighting were purchased by me from UHaul in 2012 and installed by the UHaul on Allentown Road near Camp Springs, MD. I had to get the lighting redone (by my local KIA dealer) because the lighting equipment failed within a year. Now to have the issue with the ball on top of that is not acceptable. Unfortunately, there are no other options when renting small trailers for personal moving as there is not competition. I am contemplating legal action to at the minimum get the cost of my last rental fully refunded.

RONDA O R. on 8/31/2015
Rating: 5 out of 5 stars

While there is an afterhours drop box for keys/contracts, there was little available/safe parking for the vehicle and trailer that we were leaving. Also, the neighborhood is highly trafficked even late at night and I felt a bit insecure leaving an unlocked trailer/truck box, and gas cap there unsupervised.