U-Haul Moving & Storage at Mass Ave Boston

U-Haul Moving & Storage at Mass Ave Boston

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Address

985 Mass Ave
Boston, MA 02118

(617) 442-5600

(North of South Bay Shopping Center-Limited On Street Parking Only)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Boston, MA at U-Haul Moving & Storage at Mass Ave Boston

Moving to or from Boston, MA, 02118? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Mass Ave Boston. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Boston, MA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Mass Ave Boston

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Boston, MA.

Cargo vans and pickup truck rentals in Boston, MA

U-Haul cargo van rentals and pickup trucks in Boston, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Boston, MA, 02118. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Boston, MA, reserve a van for your moving needs from U-Haul Moving & Storage at Mass Ave Boston!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

HUNG V. on 5/22/2015
Rating: 5 out of 5 stars

I accidentally left my house key attached to the rental truck key before dropping them off. The employees were nice enough to call and notify me about the key. Overall, I am very happy with the customer service and I think they did a wonderful job to keep the customers satisfied and happy.

Jacqueline S. on 5/22/2015
Rating: 5 out of 5 stars

Employees were very helpful. A much better experience than I expected based on previous uhaul rentals.

Torin S. on 5/20/2015
Rating: 2 out of 5 stars

The passenger side mirror was broken. And they charged me for gas when I returned it with 7/8 of tank left. This was the second time that this location has charged me for fuel after I have returned the truck with the amount requested.

KEW S. on 5/20/2015
Rating: 4 out of 5 stars

Keep the great customer service .

Curtis L. on 5/19/2015
Rating: 4 out of 5 stars

this experience was very pleasing i would use the service again thanks

ELISEO H. on 5/18/2015
Rating: 5 out of 5 stars

everybody was very friendly. I dropped off the truck a couple of hours before the official opening of the store and the guys there prepping the trucks for the day were very accommodating. Hopefully I won't be moving again anytime soon but if I do I'll get my truck from that location.

Lindsay S. on 5/18/2015
Rating: 5 out of 5 stars

Great staff, super friendly! I was excited to find out I could buy propane here as well, which I did and plan to do in the future. I'll definitely use this location again. Patrice greeted me with a smile and Jim was excellent in pulling out the vehicle. Thanks!

John R. on 5/18/2015
Rating: 4 out of 5 stars

Have more clerks available at store open to rent truck---VERY long line. Jim was attentive though and worked fast to get me in the truck

PHILIP G. on 5/17/2015
Rating: 5 out of 5 stars

Thanks for the top service. I was helped immediately upon pulling in by Jim Desmond who expedited the process of the truck return. After a long drive from DC and moving all my stuff into an apartment the Boston Uhaul office showed me that good service still exists. Thanks again.

Beenita S. on 5/17/2015
Rating: 5 out of 5 stars

Was fast and smooth. Don't change anything.

Cindy B. on 5/17/2015
Rating: 4 out of 5 stars

Jim Desmond did a good job with check out. Got me through quickly.

jeremiah s. on 5/17/2015
Rating: 4 out of 5 stars

Jim Desmond was great. Thanks a ton Jim. The day was super helpful and you really helped!!!! Jeremiah Smith and Carson Daly(haha).

JOHN L. on 5/16/2015
Rating: 4 out of 5 stars

Jim and Gabriel went above and beyond to help us upon return the rental, they are very courteous and professional. The front counter staff need some cheering up but knows and does their work.

JOY A. on 5/16/2015
Rating: 2 out of 5 stars

The customer service representatives were not enthusiastic about their job, they had attitudes and weren't very helpful or patient with questions. It was, however, 7am so perhaps the early morning schedule had something to do with their lack luster behaviors.

I Christopher C. on 5/16/2015
Rating: 5 out of 5 stars

Inside was sticky and wreaked of smoke but good customer service on both ends. Mike D? Got me out of there quickly and was very pleasant.

JULIANNA D. on 5/16/2015
Rating: 5 out of 5 stars

Excellent customer service

Cory N. on 5/16/2015
Rating: 5 out of 5 stars

Bobby Hall was great! He saw that another employee had sent me inside to the line and he came and got me and helped me. He was really focused on the customer and was really considerate. The only thing is the truck had a check engine light on and the oil change was passed due by 1000 miles. Otherwise a great experience.

KENNETH W. on 5/15/2015
Rating: 5 out of 5 stars

Jim Desmond was very helpful! He guided us through the rental process making our UHaul experience a breeze! Thanks Jim!

PATRICIA B. on 5/15/2015
Rating: 1 out of 5 stars

after jim Desmond checked my van I realized I left my phone in the car and I called my phone and realized in was shut off so I returned in 15min and Jim told me it was rented/How could they clean the van that quick and why was my phone shut off that quick except if some one stole the phone.

REGINALD S. on 5/14/2015
Rating: 4 out of 5 stars

Service is great the employees are very helpful...trucks were always available

dan T. on 5/14/2015
Rating: 3 out of 5 stars

Certainly my ratings would have been far more generous and if the preposterous Ma. environmental fees and various other revenue enhancing fees had at least been mentioned. I returned the vehicle 45 minutes late but left gas slips with the time with hopes of avoiding "late fees'. Fruitless endeavor. Long story short I get "Whacked" doubly because my debit card couldn't handle the ridiculo-fees never mentioned verbally by the rep at this particular U-Haul property. What makes the whole experience particularly infuriating is that a rep from the National call center in Phoenix who called himself Miguel promised a pickup would be waiting for me on Sat (when I truly needed it)after taking my card number and issuing a reservation number. Trotting across town to my surprise no pickup was to be seen and the rep (good naturerdly admittedly) laughed at the notion of a truck being available. She was pleasant but the fact is I was tremendously inconvenienced on Saturday but reluctantly accepted the offer for the Sunday pickup of the pickup (pardon the pun). Hopefully we can come to some kind of compromise.

Maurice M. on 5/14/2015
Rating: 5 out of 5 stars

Mass Ave employees are the best u hauls I seen since mo at empire

JOSE M. on 5/12/2015
Rating: 5 out of 5 stars

Nothing to improve they was very good especially the manager very good and professionalonal.

Diana N. on 5/12/2015
Rating: 5 out of 5 stars

I received excellent customer service from this UHaul location. My pickup was very quick and easy. Jessica was the customer service rep who assisted me with the pickup and she was able to pull up my reservation on the spot and answer all my questions. My truck was available by the time I had finished signing the pickup paperwork. Upon returning the truck, I was pleased to find that the process was just as smooth. James assisted me with the return and he treated me with respect and made the entire return stress-free. Thank you! I will definitely return to this location for future rental needs and will recommend this location to friends and family.

KATHERINE W. on 5/11/2015
Rating: 3 out of 5 stars

Make sure the gas tank is measured correctly, woul like to see or have a copy my bill