U-Haul Moving & Storage at Mass Ave Boston

U-Haul Moving & Storage at Mass Ave Boston

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Address

985 Mass Ave
Boston, MA 02118

(617) 442-5600

(North of South Bay Shopping Center)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Boston, MA at U-Haul Moving & Storage at Mass Ave Boston

Moving to or from Boston, MA, 02118? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Mass Ave Boston. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Boston, MA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Mass Ave Boston

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Boston, MA.

Cargo vans and pickup truck rentals in Boston, MA

U-Haul cargo van rentals and pickup trucks in Boston, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Boston, MA, 02118. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Boston, MA, reserve a van for your moving needs from U-Haul Moving & Storage at Mass Ave Boston!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Ethan M. on 8/1/2014
Rating: 4 out of 5 stars

Inform customers that they need to fold furniture pads before returning them. Trying to charge me $25 for pads that I bought for $10 and not informing me that I needed to fold them is just ridiculous.

Weston S. on 7/31/2014
Rating: 4 out of 5 stars

Staff was helpful but not extremely friendly. However, they got the job done and everything went smoothly. I was very satisfied and will come back next time.

OLGA O. on 7/31/2014
Rating: 5 out of 5 stars

No complaints,,,,,, everything else was fine ??????????

MARY O. on 7/30/2014
Rating: 5 out of 5 stars

I originally tried budget, they were horrible . Uhaul was great in Boston & NY!

Kristine X. on 7/29/2014
Rating: 1 out of 5 stars

- Make sure the vehicle that is being rented to the customer is available and in working condition to prevent delays - Please start the "clock" for the start to end of rental period from the time of payment, rather than the requested time. I experienced a delay of a half hour, so we really only received 3.5 hours to use the car, even though I had paid for 4 hours. - Train customer service how to be more professional and how to use the computer equipment. Many other customers were waiting due to poor familiarity with the computer system. - Train customer service to be efficient and finish transactions on time, rather than being distracted and carrying on side conversations while with a customer. - Disclose any extra fees ($10 Boston CCF fee)

Erik R. on 7/28/2014
Rating: 4 out of 5 stars

Everything was good, but I think that they read the fuel indicator wrong and charged me more. I took enough gas from the gas station and I am 100% sure that I returned it in the same state as it was. I also mentioned it, but they didn't care about it when I returned it.

DEBRA J. on 7/28/2014
Rating: 3 out of 5 stars

The workers at the south bay Mass Ave location check out counter spend a lot of time joking around with each other and customers. I like interaction but sometimes too much is too much. When went outside we had to look for someone to bring us our rental. Keep it professional. On the other hand the worker by the name of George was extremely professional when I dropped off the rental.

FAUSTO R. on 7/28/2014
Rating: 5 out of 5 stars

Online reservations are pointless if there are still gonna be long lines.

Ernest S. on 7/28/2014
Rating: 4 out of 5 stars

Not much I can add to improve the experience for the next customer. The entire staff from the counter to the equipment pick up and drop off were all courteous and efficient. The equipment was well maintained and everything went smoothly.

MEGAN B. on 7/28/2014
Rating: 4 out of 5 stars

Unable to use the "credit" option on a debit card.

Corey F. on 7/28/2014
Rating: 3 out of 5 stars

The equipment was acceptable. Clean, but the check engine light came on as I was headed back to the location. Service was below average. It took a couple minutes for anyone to recognize that I was waiting (despite being a couple feet from them). Not the worst service, but far from the best.

BENJAMIN K. on 7/28/2014
Rating: 3 out of 5 stars

The lines were pretty long on Saturday afternoon. It was also unclear where to go to pick up the van. We were just given keys and sent outside with no idea who to talk to.

Chirag B. on 7/27/2014
Rating: 3 out of 5 stars

Hidden charges.. Gas charge

Bradford J. on 7/26/2014
Rating: 5 out of 5 stars

I used the online check-in and arrived 5 minutes before my scheduled pick-up, waited behind only one other customer. All the staff were courteous, prompt, and professional, and the van rented was in excellent condition.

JEREMY H. on 7/25/2014
Rating: 3 out of 5 stars

of all the drop off locations this was the farthest away from where we were and we should have been told another location was closer for us to avoid the traffic which increased the time we had to pay

MICHAEL W. on 7/25/2014
Rating: 1 out of 5 stars

this was the worst service experience I have ever encountered. Not only was my vehicle not available at the location requested, the personnel in West Roxbury were rude and could not care less what happened to me. I was stuck at the location with no transportation to get to another location because my truck was not there. No offer of assistance was made. I had to get another ride to a location 10 miles away on my own with my 11 year old daughter in tow. Uhaul should be ashamed of the way their employees in West Roxbury. If I were the manager, I would have fired them on the spot. I will never rent anything from Uhaul again because of the way I was treated and will make sure to tell everyone I know just how poorly Uhaul treats its customers. I should have been offered a ride at the least to the other location due to a Uhaul error, not mine. I will be filing a complaint with the BBB and State AG office. I cannot believe just how poorly I was treated and not offered any kind of help or discounted rate for being so inconvenienced. I had to pay someone to drive me to another location. Uhaul should have at the least offered to pay for a cab ride. Unbelievable.

Keith F. on 7/24/2014
Rating: 4 out of 5 stars

lady at the counter was too quite but got the job done

RANJIT G. on 7/24/2014
Rating: 4 out of 5 stars

Very good service. Quick and they make it easy for the Customer. Thanks

MATTHEW O. on 7/21/2014
Rating: 4 out of 5 stars

Mass Ave was great after being moved by u-haul last minute from Quincy to Weymouth to Hanover for pick-up. After concerns for traveling I requested Mass Ave. The lady's at the counter were great. The guys loading and preparing the truck were on point, over at storage Alonzo was very helpful and knowledgable. I'm still waiting on my 20 mile credit from Weymouth U-Haul but I don't want that to get in the way of how great Mass Ave served me as a customer.

Thomas C. on 7/21/2014
Rating: 5 out of 5 stars

Huge U-Haul place -- my first visit for return.. A better signage for where to enter (I was arriving on Mass Ave driving northward) to drop off -- it was a bit confusing as to where to turn in.

DAVID R. on 7/21/2014
Rating: 3 out of 5 stars

Saw cargo vans at my Cambridge preferred location, but I still had to pick up at Mass. Ave, Boston site. Disappointing.

JAMIE R. on 7/20/2014
Rating: 1 out of 5 stars

Train your staff to provide great customer service and better coordinate the actions of the calling center with whatever is going on at the store. There was no need for two people to call me about returning the same van. Hire well and appreciate your employees' hard work so that the place doesn't become a circus.

SEAN J. on 7/19/2014
Rating: 5 out of 5 stars

Nothing, overall great experience!

Andrew K. on 7/16/2014
Rating: 5 out of 5 stars

I returned the cargo van after hours, so I didn't interact with any personnel, but it was very simple. I just drove up, dropped the keys off, and left.

Brandi P. on 7/16/2014
Rating: 5 out of 5 stars

GREAT Service!!!