U-Haul Moving & Storage at Mass Ave Boston

U-Haul Moving & Storage at Mass Ave Boston

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Address

985 Mass Ave
Boston, MA 02118

(617) 442-5600

(North of South Bay Shopping Center)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Boston, MA at U-Haul Moving & Storage at Mass Ave Boston

Moving to or from Boston, MA, 02118? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Mass Ave Boston. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Boston, MA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Mass Ave Boston

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Boston, MA.

Cargo vans and pickup truck rentals in Boston, MA

U-Haul cargo van rentals and pickup trucks in Boston, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Boston, MA, 02118. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Boston, MA, reserve a van for your moving needs from U-Haul Moving & Storage at Mass Ave Boston!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

NEYA S. on 8/28/2014
Rating: 5 out of 5 stars

The service was overall good

VIJAY P. on 8/28/2014
Rating: 2 out of 5 stars

Customer Service is really bad. Change the staff

OTIS S. on 8/27/2014
Rating: 3 out of 5 stars

The people that I came in contact with had horrible attitudes and the pricing was off because I couldn't get the vehicle I wanted and had to settle so the mileage really added up. I heard other stores are different so hopefully people go else where and enjoy there new move and life but this location will defiantly leave a bad start to a good occasion

NANCY U. on 8/27/2014
Rating: 5 out of 5 stars

Friendly and professional staff. Keep up the good work!

LASTER S. on 8/27/2014
Rating: 4 out of 5 stars

Having more people tro assist customers.

Katherine H. on 8/27/2014
Rating: 5 out of 5 stars

Everyone was very helpful. Even when I needed to extend the length, everyone was very helpful and accommodating! We will be renting again on Sunday and hope for the same experience.

CRAIG V. on 8/26/2014
Rating: 3 out of 5 stars

When I arrived at the store for my container reservation, The employees hearts sank when they saw I was given a 5X5 through the call center. The workers at the call center don't even consider the amount of things you have to move. They are trying to fill all the empty spaces, which in the end lead my business across the street to Cubesmart because that U Haul location didn't have any more containers larger than 5X5. I'm sure they did when I'd made my reservation a month before. I told them I'm coming out of a studio apartment with a bed and futon plus. They still knowingly reserved me a 5X5. Please make sure the workers at the call center are a little more courteous.

SUSAN R. on 8/26/2014
Rating: 2 out of 5 stars

The person at the rental counter was rude and not helpful. The truck smelled awful. The attendant who got the truck for us was very helpful.

ALEX B. on 8/26/2014
Rating: 1 out of 5 stars

After being told that my truck was ready, I stood and waited an extra 40+ minutes for the truck to be pulled around.

JOSEPH G. on 8/26/2014
Rating: 4 out of 5 stars

It seems odd that if I want to rent a larger truck for a week I have to pick up in one location and drop off in another.

Daniel P. on 8/26/2014
Rating: 5 out of 5 stars

I have no comments other than to say my experience was flawless. I was in line behind 5-6 people at 9am when they opened the doors, and was still driving away in a truck about 10 minutes later. drop off also only took 10-15 minutes at around 12:30pm of a busy Sunday afternoon. Best U-Haul experience I've had.

HAYAT B. on 8/26/2014
Rating: 2 out of 5 stars

Customer service was poor. The two employees were not efficient, very unenthusiastic about their job and not helpful in helping me find additional products to purchase.

VALI P. on 8/26/2014
Rating: 5 out of 5 stars

Everything was smoothly and the personnel was very professional. Where do you fund such great staff? Well done overall UHaul--moving is stressful de facto, but you held up your end of the deal marvelously!

SCOTT W. on 8/25/2014
Rating: 3 out of 5 stars

Bad interaction with person at counter providing service. Wipers on truck weren't good and needed to be replaced - they were so bad that they scratched the windshield on the truck.

David R. on 8/25/2014
Rating: 1 out of 5 stars

Slow service in getting the truck. I called the office informing an employee that I would be returning the truck an hour later than I originally scheduled, she said that was fine and would put a note on my account, she never informed me that they were going to charge me for another full day. Getting charged two full days for 5 hours of rental time is ridiculous.

dan b. on 8/25/2014
Rating: 3 out of 5 stars

I am extremlely dissapointed with my uhaul experience. After making a reservation to pick up a 10foot uhaul in brighton ma tw weeks before my moove I was notified that a 17' uhaul was reserved for me with a pick up in wilmington ma. After speaking with countless representatvies the best they could do was give me a 14' unhaul pick up on ma ave in roxbury. It was innconvenient and not the reservation I made. I would not reccoment the company to anyone after the scheduling error was completely wrong and no one could fix it. AWFUL.

Megan F. on 8/25/2014
Rating: 3 out of 5 stars

Customer service at pick-up was terrible. Two women working the front desk were not helpful and rude. The gentlemen who brought out the truck were fast, efficient and friendly.

Leslie V. on 8/25/2014
Rating: 3 out of 5 stars

I was very disappointed at pick, when I learned that my reservation was only until 15:00. When I made my reservation I was under the impression that my reservation did not have an assigned drop off time. It was very inconvenient to me because I was doing a move from Acton, MA to Boston, MA, if the lady on the phone would of explained to me that my drop off time was 15:00, I would arranged better because it very obvious to me that it was not going to be possible. When I went to pick up the truck, the lady who helped me didn't seem to even care for the situation and just told me that I would just have to pay $250.00 if returned was late, even after I explained to her that I was doing a move between 2 different cities and that it was a miscommunication on Uhaul end. Thankfully the gentlemen who attended me at drop off understood and was able to help me out. Its not the first time I use Uhaul and its the first time I hear about time limit, which I don't think is an issue as long as its communicated to the customer. Other then that my experience was good,

MARK C. on 8/25/2014
Rating: 2 out of 5 stars

I requested a 17 foot truck and a 24 hours reservation. I was given a 14 foot truck and told I needed to have the truck back in 6 hours. Thankfully, after calling I was allowed to return the truck late.

ABBY D. on 8/25/2014
Rating: 3 out of 5 stars

Have easier entry signage

Margaret S. on 8/25/2014
Rating: 5 out of 5 stars

Staff here were very friendly

JIMMIE R. on 8/24/2014
Rating: 1 out of 5 stars

Overcharged. The clerk clearly didn't ask me about the miles as well as didn't inform me about how you guys estimate miles. Im very disappointed. This will be my last time.

CHRISTINE D. on 8/24/2014
Rating: 4 out of 5 stars

The truck was super clean and in good shape. Easy pick up!

EMILY B. on 8/23/2014
Rating: 3 out of 5 stars

Personnel were a little rude.

SHAUNA S. on 8/23/2014
Rating: 4 out of 5 stars

Best location for Boston moving project: Ample legal parking on Mass Ave in Roxbury to drop off car, pu truck, move, return truck, and pu car. large inventory of moving vehicles as well. Nice variety of moving materials available as well.