U-Haul Moving & Storage at Mass Ave Boston

U-Haul Moving & Storage at Mass Ave Boston

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Address

985 Mass Ave
Boston, MA 02118

(617) 442-5600

(North of South Bay Shopping Center-Limited On Street Parking Only)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Boston, MA at U-Haul Moving & Storage at Mass Ave Boston

Moving to or from Boston, MA, 02118? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Mass Ave Boston. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Boston, MA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Mass Ave Boston

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Boston, MA.

Cargo vans and pickup truck rentals in Boston, MA

U-Haul cargo van rentals and pickup trucks in Boston, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Boston, MA, 02118. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Boston, MA, reserve a van for your moving needs from U-Haul Moving & Storage at Mass Ave Boston!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

CADY V. on 7/31/2015
Rating: 1 out of 5 stars

We had a reservation for eight. We showed up by nine. They told us that the van was not there and to wait for noon. The woman behind the counter did not seem to understand why this was a big deal or how it might upset us. We came back at about 11:30 to check on the truck. Another woman was behind the counter, and this one asked us why we were so late. Eventually we got her to understand that we had been on time and were told to wait longer. Then she told us our truck would be here in 15 minutes. She said something about how this happens a lot at the end of the month...but then if they knew this might happen, why did they tell us to come in at 8am? Why not be honest about what was happening, call us to tell us what was going on before we drove in there, or better yet, schedule the trucks so that there's adequate time to get ours to us in case something goes wrong? Anyway, when we finally got our truck, the dolly and furniture pads we asked for were nowhere to be found. We are so so so disappointed and plan to dispute the charges when we return the vehicle. What a disaster! If someone does not make this right I will spend the rest of my life doing whatever it takes to never use UHaul again. I do not care about the price or inconvenience; never patronizing this company would be enough.

PATRICIA Z. on 7/31/2015
Rating: 4 out of 5 stars

Professionally run business. Efficient check-in and fast check-out. Everything was explained clearly. Keep up the good work!

PHILLIP C. on 7/31/2015
Rating: 5 out of 5 stars

They where great

ELIEZER D. on 7/31/2015
Rating: 5 out of 5 stars

great customer service

DIANA D. on 7/31/2015
Rating: 5 out of 5 stars

There was NO parking for cars so I parked in back where returned vehicles are stored......I was there all of 15 minutes and as I was getting in this car to drive home , this associate came to the back YELLING at me that I was NOT to park there. "Oh well, I was leaving!!!!!"

PETER R. on 7/30/2015
Rating: 2 out of 5 stars

There were no signs directing where to park, where to go, how to check the truck back in. I was yelled at by an employee (I think) to stay with the truck, instead of going inside the building. Again, no signs indicating what to do, where to go, most especially signs to stay with your truck.

Michael P. on 7/29/2015
Rating: 2 out of 5 stars

Teach your employees to be courteous and respectful .

BRANDON R. on 7/29/2015
Rating: 1 out of 5 stars

Hire a decent manager, Pay your employees more and terminate them when they suck

LONNIE T. on 7/28/2015
Rating: 4 out of 5 stars

Everyone (sheneika, Michael and the gentleman who received the equipment) was professional and efficient and polite. No drama. No stress!

MARC M. on 7/28/2015
Rating: 1 out of 5 stars

Despite making a reservation days before, an hour before my scheduled pick up time I got a call that all trucks had been overbooked and I had to get a cargo van. They said there was nothing they could do and would see what happened when I arrived. I arrived at my scheduled pick up time and no one referenced the fact that there were no trucks available. We waited over 30 minutes to get our vehicle since the computers were down. We still only had the vehicle until 8:15, so we lost half an hour due to computer issues. It was not a good experience at all. Very stressful to an already stressful day of moving out.

KEEGAN G. on 7/28/2015
Rating: 3 out of 5 stars

Very unfriendly girls at the counter.

JONATHAN W. on 7/27/2015
Rating: 1 out of 5 stars

The service was subpar. I received a rental, drove 40 minutes to my apartment to find out that there was a padlock on the back of the truck with no key. I called this location and they didn't take action to help the situation. I was transferred multiple times and ended having to drive to a different location to unlock the padlock.

John a. on 7/27/2015
Rating: 2 out of 5 stars

I went online and submitted all information for a 10:00 a.m. reservation then had to wait more than half an our to get checked in. The truck I had had a broken visor over the drivers side. I had to keep it turned to the side window because it kept falling down. The right side hinge was broken off. On top of that the "tighten gas cap" warning kept coming on even after I tightened it so you weren't able to view the trip odometer?

BRYAN N. on 7/27/2015
Rating: 3 out of 5 stars

The wait is long. What is ten intend so express online checkin?

SHONDEL S. on 7/27/2015
Rating: 3 out of 5 stars

Quick in and out.

Norman S. on 7/27/2015
Rating: 5 out of 5 stars

I've used this UHaul location a number of times over the years. They are reliable and very professional. They always are my first choice when renting locally.

JOHN L. on 7/27/2015
Rating: 4 out of 5 stars

The rmployees here were great and very helpful. This almost makes up from corporate Uhaul's extremely poor handling of my situation. Long story short, guaranteeing my reservation, then telling me you overbooked once I get to the counter, and trying to send me to a further away location is a terrible thing to do to someone on their moving day. The 30+ of us who waited in line together for 45 minutes bonded over how poorly our situations were handled.

JAMES R. on 7/26/2015
Rating: 5 out of 5 stars

N/A

Ashraf F. on 7/26/2015
Rating: 2 out of 5 stars

It always seems like the staff is trying to cheat me out of something here. This time the fuel was marked as full but was actually at 7/8. The staff-member who gave me the van didn't bother checking it to see if it matched. Luckily I caught it or else would've been on the hook for the missing gas.

vance c. on 7/26/2015
Rating: 3 out of 5 stars

Ths location has very poor customer service, they let people wait (15mins or more) in line while other agents are just sitting there doing paperwork. They feel as though because their job has more than one dutyies they should let customers stand in line when they see that the line is long, they would rather do other job duties, as opposed to getting the line down. This I have seen on several visits here. On the last visit I decided to speak with a manger, Mr. White. He told me the it was O.K. because it was the busiest location in the city.

Daniel M. on 7/25/2015
Rating: 4 out of 5 stars

Overall service was excellent. The young ladies behind the rental counter when I picked up the van were excellent. The return took a bit longer than it needed to because the agent was too busy talking with a coworker. Everyone was very nice though.

John M. on 7/25/2015
Rating: 5 out of 5 stars

The computer seemed a little slow so it took a few minutes for the computer to process my check out receipt. Overall, great experience.

JOHN B. on 7/23/2015
Rating: 5 out of 5 stars

very satisfied with this location and its helpful personnel. thumbs up!

MARVIN M. on 7/22/2015
Rating: 5 out of 5 stars

AWESOME SERVICE!

TOBY M. on 7/20/2015
Rating: 5 out of 5 stars

If you're going to charge a service fee for others not sweeping out the truck, then it should be clean and swept when I pick it up. Otherwise I was happy with the service.