U-Haul Moving & Storage at Mass Ave Boston

U-Haul Moving & Storage at Mass Ave Boston

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Address

985 Mass Ave
Boston, MA 02118

(617) 442-5600

(North of South Bay Shopping Center)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Boston, MA at U-Haul Moving & Storage at Mass Ave Boston

Moving to or from Boston, MA, 02118? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Mass Ave Boston. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Boston, MA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Mass Ave Boston

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Boston, MA.

Cargo vans and pickup truck rentals in Boston, MA

U-Haul cargo van rentals and pickup trucks in Boston, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Boston, MA, 02118. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Boston, MA, reserve a van for your moving needs from U-Haul Moving & Storage at Mass Ave Boston!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Timothy S. on 1/31/2015
Rating: 2 out of 5 stars

I rented a pick up truck specifically - to use the truck bed. Unfortunately that was impossible because it was totally full of snow! No explanation or apology AND I still had to pay for the rental even though I could not utilize it due to the fact that it had two feet of snow in it! How can they rent a moving pick up truck that is not in working condition?

javier r. on 1/31/2015
Rating: 5 out of 5 stars

Good service

phyllis j. on 1/24/2015
Rating: 5 out of 5 stars

all went well

KEVIN B. on 1/23/2015
Rating: 1 out of 5 stars

Once again felt ripped off. Was told I was all set after disputing bill because I paid almost three hundred dollars and just wanted to double check and instead told I was all set not knowing they just pushed bill through my debit card and bounced bills and I wasn't able to use my coupon. this is very, very unprofessional will look further into this and please do help me find a solution cause this services is unfair and won't be back to location if can help it. felt like I was over charged and will dispute but again very unfair and poor customer service.

BEVERLY K. on 1/23/2015
Rating: 5 out of 5 stars

THANK YOU SO MUCH BUT THE TRUCK HAD STEERING PROBLEMS GET AN ALINEMENT

ANGELA S. on 1/22/2015
Rating: 4 out of 5 stars

I found the pricing confusing and the ways that fees are added on are not straightforward. Nothing to do with the staff at the rental location, the young lady that assisted me was very patient in explaining the contract. I was very appreciative of her patience as I was in a very stressed state because a sudden and unexpected move was the reason I needed to rent the truck.

YIQING C. on 1/21/2015
Rating: 3 out of 5 stars

When I check in for the truck the employees at the front desk were playing their cellphone and talking to each other. Also the check out mileage is incorrect and was charged 1 mile extra. Sent an email to customer service and haven't received a response.

BARBARA B. on 1/18/2015
Rating: 5 out of 5 stars

everything was fantastic, fast and efficient and the staff friendly and helpful. thanks.

JUDITH B. on 1/17/2015
Rating: 5 out of 5 stars

I rent a van or truck every month, and the young men who attended to my order and helping me when I return the equipment, I must say they are exceptionally curteous and respectful.

DAWYNE D. on 1/16/2015
Rating: 4 out of 5 stars

Great service when renting and upon returning the vehicle the employee had great people skills and knowledge and experience which was helpful. And you even got a email with your rental agreement.

ABDOUOL T. on 1/10/2015
Rating: 1 out of 5 stars

I returned the van with a huge sentiment of frustration. I understand that I estimated my trip as 10 miles and went over by 7 miles to be charged triple is not fair. No one should reprimand someone that much for an estimation for god damn sake. I am really frustrated. And its a common sentiment that Uhaul should take seriously.

FRAN M. on 1/10/2015
Rating: 5 out of 5 stars

Jim at the Mass Ave U-Haul location was great. He had me in and out of there in less than 5 minutes. Very customer service oriented and a pleasure to do business with. Thanks Jim.

GAMALIEL H. on 1/10/2015
Rating: 4 out of 5 stars

Vehicle return is a bit customer unfriendly due to the parking site layout and assigned personnel.

DWAYNE D. on 1/9/2015
Rating: 4 out of 5 stars

One issue I was disappointed with at Mass Ave location. I needed to park the trailer overnight because of a moving-in problem. In the city I was unfamiliar with I asked to park on the UHaul lot but the answer was a firm 'No'. I was stuck and was hopeful UHaul could allow this. The response was very disappointing.

WILLIE H. on 1/8/2015
Rating: 1 out of 5 stars

I booked a truck and did not know that the smaller truck did not have a ramp. I returned the truck for a truck with a ramp and I was charged for both trucks and then I traveled to Quincy and I accidentally put too much gas in the tank and I was told oh well sorry we do not credit you the gas. I am so disgusted with Uhaul that I will never use them again. I will never recommend them to anyone and I will definitely tell everyone that I know of the experience that I had with this company. I mean the attitude was horrible. I am handicapped and I feel like I was treated like less of a person because disability. I had to pay in total with gas 130 dollars to drive my electric wheelchair to storage I Quincy. So I wish someone would follow up with me with a phone call. my phone number is 617-825-5585. My name is Patricia Harris.

IESHA F. on 1/7/2015
Rating: 1 out of 5 stars

Have better customer service representation. The staff were not presentable and very rude. It was an uncomfortable experience going in and out. They should at least have a better attitude towards customers no matter they're personal issues.

HAIDAR K. on 1/7/2015
Rating: 3 out of 5 stars

Why did you write that down on your trucks... 19.99$ and in the real over 60$

Ernest B. on 1/6/2015
Rating: 3 out of 5 stars

The interior of my van was wet due to a faulty rear door seal which damaged my boxes during the move.

JONATHAN H. on 1/5/2015
Rating: 1 out of 5 stars

TWICE They did not get my online order correct and because the movers were not given the pads I ordered my furniture was Damaged and an expensive frame was chipped so I can never hang the picture again and it's so old I can't imagine my $14 safe ride will cover it. I called customer service and was disconnected twice

THOMAS P. on 1/5/2015
Rating: 5 out of 5 stars

Nothing, the people who assisted me were wonderful. They were helpful and informative.

Sidney P. on 1/5/2015
Rating: 4 out of 5 stars

Thanks!!!

Wendy R. on 1/3/2015
Rating: 5 out of 5 stars

The best customer service I have experienced in a long time. Thank you for making my moving experience a good one!

James D. on 1/3/2015
Rating: 5 out of 5 stars

Great job m

Molly A. on 1/2/2015
Rating: 5 out of 5 stars

Everyone at this location was very friendly and helpful I will recommend this location to friends and I would go there again.

KEVIN M. on 1/1/2015
Rating: 3 out of 5 stars

Terrible customer service!!!! Not friendly, down right rude actually. Her manner was atrocious and she should be not commended for anything.