U-Haul Moving & Storage at Mass Ave Boston

U-Haul Moving & Storage at Mass Ave Boston

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Address

985 Mass Ave
Boston, MA 02118

(617) 442-5600

(North of South Bay Shopping Center-Limited On Street Parking Only)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Boston, MA at U-Haul Moving & Storage at Mass Ave Boston

Moving to or from Boston, MA, 02118? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Mass Ave Boston. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Boston, MA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Mass Ave Boston

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Boston, MA.

Cargo vans and pickup truck rentals in Boston, MA

U-Haul cargo van rentals and pickup trucks in Boston, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Boston, MA, 02118. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Boston, MA, reserve a van for your moving needs from U-Haul Moving & Storage at Mass Ave Boston!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

LONNIE T. on 7/28/2015
Rating: 4 out of 5 stars

Everyone (sheneika, Michael and the gentleman who received the equipment) was professional and efficient and polite. No drama. No stress!

MARC M. on 7/28/2015
Rating: 1 out of 5 stars

Despite making a reservation days before, an hour before my scheduled pick up time I got a call that all trucks had been overbooked and I had to get a cargo van. They said there was nothing they could do and would see what happened when I arrived. I arrived at my scheduled pick up time and no one referenced the fact that there were no trucks available. We waited over 30 minutes to get our vehicle since the computers were down. We still only had the vehicle until 8:15, so we lost half an hour due to computer issues. It was not a good experience at all. Very stressful to an already stressful day of moving out.

KEEGAN G. on 7/28/2015
Rating: 3 out of 5 stars

Very unfriendly girls at the counter.

JONATHAN W. on 7/27/2015
Rating: 1 out of 5 stars

The service was subpar. I received a rental, drove 40 minutes to my apartment to find out that there was a padlock on the back of the truck with no key. I called this location and they didn't take action to help the situation. I was transferred multiple times and ended having to drive to a different location to unlock the padlock.

John a. on 7/27/2015
Rating: 2 out of 5 stars

I went online and submitted all information for a 10:00 a.m. reservation then had to wait more than half an our to get checked in. The truck I had had a broken visor over the drivers side. I had to keep it turned to the side window because it kept falling down. The right side hinge was broken off. On top of that the "tighten gas cap" warning kept coming on even after I tightened it so you weren't able to view the trip odometer?

BRYAN N. on 7/27/2015
Rating: 3 out of 5 stars

The wait is long. What is ten intend so express online checkin?

SHONDEL S. on 7/27/2015
Rating: 3 out of 5 stars

Quick in and out.

Norman S. on 7/27/2015
Rating: 5 out of 5 stars

I've used this UHaul location a number of times over the years. They are reliable and very professional. They always are my first choice when renting locally.

JOHN L. on 7/27/2015
Rating: 4 out of 5 stars

The rmployees here were great and very helpful. This almost makes up from corporate Uhaul's extremely poor handling of my situation. Long story short, guaranteeing my reservation, then telling me you overbooked once I get to the counter, and trying to send me to a further away location is a terrible thing to do to someone on their moving day. The 30+ of us who waited in line together for 45 minutes bonded over how poorly our situations were handled.

JAMES R. on 7/26/2015
Rating: 5 out of 5 stars

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Ashraf F. on 7/26/2015
Rating: 2 out of 5 stars

It always seems like the staff is trying to cheat me out of something here. This time the fuel was marked as full but was actually at 7/8. The staff-member who gave me the van didn't bother checking it to see if it matched. Luckily I caught it or else would've been on the hook for the missing gas.

vance c. on 7/26/2015
Rating: 3 out of 5 stars

Ths location has very poor customer service, they let people wait (15mins or more) in line while other agents are just sitting there doing paperwork. They feel as though because their job has more than one dutyies they should let customers stand in line when they see that the line is long, they would rather do other job duties, as opposed to getting the line down. This I have seen on several visits here. On the last visit I decided to speak with a manger, Mr. White. He told me the it was O.K. because it was the busiest location in the city.

Daniel M. on 7/25/2015
Rating: 4 out of 5 stars

Overall service was excellent. The young ladies behind the rental counter when I picked up the van were excellent. The return took a bit longer than it needed to because the agent was too busy talking with a coworker. Everyone was very nice though.

John M. on 7/25/2015
Rating: 5 out of 5 stars

The computer seemed a little slow so it took a few minutes for the computer to process my check out receipt. Overall, great experience.

JOHN B. on 7/23/2015
Rating: 5 out of 5 stars

very satisfied with this location and its helpful personnel. thumbs up!

MARVIN M. on 7/22/2015
Rating: 5 out of 5 stars

AWESOME SERVICE!

TOBY M. on 7/20/2015
Rating: 5 out of 5 stars

If you're going to charge a service fee for others not sweeping out the truck, then it should be clean and swept when I pick it up. Otherwise I was happy with the service.

ADAM G. on 7/20/2015
Rating: 4 out of 5 stars

Website ordering was a bit confusing

PATRICIA N. on 7/20/2015
Rating: 5 out of 5 stars

UHAUL IS VERY PROFESSIONAL< ALL THE DEALINGS WERE VERY PLEASANT.

MADELINE C. on 7/20/2015
Rating: 5 out of 5 stars

Excellent location

SHERYL T. on 7/19/2015
Rating: 5 out of 5 stars

I was very pleased with the company. May use again in the near future.

Robert k. on 7/19/2015
Rating: 4 out of 5 stars

Friendly, fast service. Excellent support by phone and website as well.

LEO S. on 7/19/2015
Rating: 5 out of 5 stars

First time renter. Overall a great experience pick up and drop off.

RENEE S. on 7/19/2015
Rating: 2 out of 5 stars

When I booked though uhaul.com, then called "Lisa" to confirm my rental, I was assured the trailer that I rented was adequate to load a queen size bed and mattress. When I saw the trailer (at 4 pm on a Friday evening!), it was VERY OBVIOUS it could not even load the mattress or boxspring. I had to take a 17 ft truck at a much higher price.....!!! When I went to drop off the truck after using it I was told the location (UHaul Rte 9, Brookline, MA) could not take the truck as they had no where to put it. I had to again call in to the 800 number and find another location. Though it was only 2.1 miles away, it took 45 additional minutes to get there due to traffic. IT SHOULD NOT TAKE 2 1/2 HOURS to drop off a truck, taking away the time I had to help my daughter unpack her things. THIS IS NOT ACCEPTABLE!!!!!! VERY UNHAPPY WITH UHAUL (though I do not blame your locations for this...I blame uhaul for NOT knowing the size of their vehicles when I book online AND CALLTO CONFIRM THE SIZE AND WHAT IT WILL CARRY WITH "LISA"; and then the complication of the drop off. tHE DROP OFF LOCATION MADE MY DAUGHTER (DRIVING IN A VEHICLE TO PICK ME UP) DRIVE TO A long WAQLK AWAY...IT TOOK 20 MINUTES FOR ME TO carry THE STUFF I HAD IN THE CAB TO WHERE THEY MADE MY DAUGHTER MOVE TO. I move around a lot and have used other carriers.....WILL NEVER USE UHAUL.COM AGAIN!

WILLIE C. on 7/18/2015
Rating: 5 out of 5 stars

Excellent staff, everyone was on point that makes me a happy customer.