Truck broke down. Took 2 hrs to get it fixed Ran rough shocks worn and bouncy. Frustrating experience
John C
Ravenscroft Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78748
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Truck dented, dirty interior, engine light on, engine very loud. Only 1/4 tank to start.
Robert RU-Haul changed our pick up location without telling us. First we went to one place and they said it was changed to a different place. We went there and they said no it’s the other one down the street at a gas station. Very unprofessional of U-Haul to change it and not tell us!
Kathleen RFix your App and the information that it displays. This is 2024. There is no excuse for having a poorly written App and incorrect information. Do not advertise that the self-checkout takes about 10 minutes. My experience took 40 minutes and I had to provide information that I had already submitted twice before on previous days in order to "expedite" the checkout process. Ridiculousy poor service. Also, I was charged twice for the exact same rental charge. How does that happen?
Manuel PExcellent.
DOUGLAS C