Actual U-Haul customer service is a joke. Will never use them again
Wendy S
Happy Variety Live Bait & Tackle
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brantford, ON N3T1L5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I have rented from this location in the past and have had no issues. This time was the worse experience i have had. Costumer service was below par from the last experiences I have had at this location. At this point I don't know if I'd use this location again.
Brian KWhen picking up and dropping off the location on both times proceed to keep us waiting for 20 min if not more while hey keep on helping customers that constantly kept coming into the store both times we had to . I understand if they wanted to serve a couple customers that were in the line behind us but not every person that kept coming into the store as a customer we didn’t matter. We almost canceled due to them both times we had to demand them to help us cause they wouldn’t stop serving customers that came into the store after us best part there was two people working at the store . So as U-Haul customers we will never use that location or recommend that location.
Amanda MAll blankets were just unfolded and in the back cargo area not in there bag
James HIt is better if you charge in kilometres rather than miles. And fuelling instructions should be clear. I filled extra fuel in the van before returning it. Because it takes more than actually uses. There was not return of the money.
harpreet h