U-Haul Moving & Storage of Cool Springs

U-Haul Moving & Storage of Cool Springs

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Address

1691 Mallory Ln
Brentwood, TN 37027

(615) 372-0301

(Just north of the intersection of Mallory and Moores Lane)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Brentwood, TN at U-Haul Moving & Storage of Cool Springs

Moving to or from Brentwood, TN, 37027? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Cool Springs. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Brentwood, TN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Cool Springs

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Brentwood, TN.

Cargo vans and pickup truck rentals in Brentwood, TN

U-Haul cargo van rentals and pickup trucks in Brentwood, TN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Brentwood, TN, 37027. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Brentwood, TN, reserve a van for your moving needs from U-Haul Moving & Storage of Cool Springs!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

MAUREEN S. on 8/1/2014
Rating: 5 out of 5 stars

Very good experience. Truck easy to drive. Help was provided to help unload.

kathy s. on 7/31/2014
Rating: 5 out of 5 stars

Nothing ... I was very happy with your service. The man who took care of me was awesome. He was very sweet and explained every thing to me.

JASON B. on 7/30/2014
Rating: 5 out of 5 stars

Storage facility was clean and I felt like my belonging were safe and secure.

Mikayla M. on 7/30/2014
Rating: 5 out of 5 stars

Fantastic and easy experience, I will use this store again!

Eric N. on 7/29/2014
Rating: 5 out of 5 stars

Everyone took good care of me. I liked doing business with Brandon and the rest of the gang!

EDWARD S. on 7/28/2014
Rating: 5 out of 5 stars

Came to pick up a car dolly with a uhaul truck that i had just finished loading but the left tail light didn't work on the dolly. The salesman did an excellent job in troubleshooting and finally fixing but it took just under an hour.It was 92 degrees and I needed to get on the road. I was worn out waiting on the hot pavement. I think the equipment should be operational when I get there.

bobby h. on 7/28/2014
Rating: 4 out of 5 stars

Good service and a clean vehicle.

ANDREW M. on 7/28/2014
Rating: 4 out of 5 stars

More employees are needed at this location. The three that were working were doing a great job, however they were simply overwhelmed by the workload and number of customers.

Bill S. on 7/27/2014
Rating: 4 out of 5 stars

Drop off was easy, but the staff was incredibly busy. Unfortunately, my opinion was already cemented by the lack of customer service at the beginning of the rental. If I ever have to move someone again, and there is another option rather than U-Haul, I'll use it first. Your customer service is unimpressive.

victoria c. on 7/27/2014
Rating: 5 out of 5 stars

I was very impressed I offer to clean the truck out and they refused. They said they would do it and it would only take a few minutes.

JD B. on 7/27/2014
Rating: 5 out of 5 stars

Overall, very satisfying experience. I appreciated everyone's helpful attitude, the ease of online check-in and changes, multiple locations for pickup/drop-off...thanks!

TIM E. on 7/27/2014
Rating: 5 out of 5 stars

Very efficient to rent online. Very convenient location. Well stocked U-Haul store with all moving supplies that one could use. Truck was almost new.

LORI V. on 7/27/2014
Rating: 4 out of 5 stars

My only complaint is the wait. This is a very busy location and every customer seemed to have special "issues". Waiting 30 minutes to return a vehicle was unacceptable.

EVANN S. on 7/26/2014
Rating: 4 out of 5 stars

Busy, but staff was very friendly. Perhaps have someone directing traffic in the lot during peak hours.

venus n. on 7/26/2014
Rating: 5 out of 5 stars

Let them know what happens if the timeline changes. Such as, call and let them know if you will arrive late. There will be an additional daily rate charge if that happens. You should call so they don't think you stole the van. I had no problems, but I did call to ask as it seemed a possibility. Also, my van fuel cap said it was a bio flex fuel and I didn't know what that meant. I looked it up and it said we could use a different fuel than regular unleaded and I called to ask if such fuel was available near the drop off site and no one even knew about the alternate fuel. I looked online and found a source out of my transit path. Had I known abt the choice of fuel earlier I could have fueled up along my path and saved a few bucks. That no one knew abt the alternate fuel caused me concern. They should be able to answer my questions and direct me to the closest station. They should at least let you know it's an option so you can refuel along your path. Every single employee I encountered was really nice. The guy who check the van back in was dripping in sweat and still maintained a professional attitude and responded kindly to my questions. You do a really good job hiring good people. It was a good experience. I have used that location a total of 3 times. There are 2 other uhaul sites closer, but I like how you do business.

Bill M. on 7/26/2014
Rating: 5 out of 5 stars

Not a whole lot. Everyone there was great, the service was great, got in and out with no problem, even though it was rush hour. Great staff, not one complaint

Carlos C. on 7/24/2014
Rating: 5 out of 5 stars

Fast service. Clean, well stock facilities.

MIKE C. on 7/23/2014
Rating: 5 out of 5 stars

Guys always make sure I have the right equipment for the job.

CARLOS C. on 7/22/2014
Rating: 5 out of 5 stars

Trailers are convenient to get here and staff is very helpful. Look forward to coming here more often now that I've relocated.

ASHLEY T. on 7/22/2014
Rating: 2 out of 5 stars

our rental was canceled by mistake and our original quoted price almost doubled very disappointed in how we where treated I had no idea our rental was canceled till I went to pick it up

MACK R. on 7/22/2014
Rating: 5 out of 5 stars

EXCELLENT SERVICE.VERY PROMPT.

GERALD W. on 7/22/2014
Rating: 5 out of 5 stars

Very efficient and courteous staff. Great to do business with.

KAREN S. on 7/21/2014
Rating: 4 out of 5 stars

Great experience. Quick, easy in easy out.

Jennifer W. on 7/21/2014
Rating: 5 out of 5 stars

Good customer service. Would definitely recommend.

THOMAS B. on 7/21/2014
Rating: 5 out of 5 stars

This location is wonderful and all of the staff was helpful and courteous. The three people I talked to at the reservations center did a terrible job. They got my reservation wrong twice and let me make a reservation for 8:00 AM when this location does not open until 9:00 AM. An hour cooling my heels was frustrating to say the least. The delay threw my entire day off and added stress where none was needed. When I called the reservation people at 8:00 to ask about what had happened there was never an apology or explanation. It was just my problem. They did move my again incorrect reservation to 9:00AM but that was really too little too late. If I had known the day before when I made the reservation that 8:00AM was not possible I could have planned accordingly. This inconvenienced four people for an entire day. I informed the staff at this location about the problem I had with the reservation people and they said that this kind of thing happens all the time. That the reservation center schedules reservations improperly on a daily basis and that customers are always upset and disgruntled. It makes work hard on the employees too. That the staff at this location managed to maintain their composure and professionalism is a testament to them. It was still obvious that this group of people does not love their place of work. This is a real problem that needs to be addressed. I imagine the scenario that I dealt with is played out across the country. Think of the revenue lost due to poor performance and coordination of the reservation staff.