The employees present when I returned the truck did not explain changes from the original quote and no employee checked the vehicle when I picked it up or dropped it off. I was not offered any way to mark the state of the truck, including any damage or dirt present before I used it.
Hannah King
Klatt True Value
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buffalo, MN 55313
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Inform customer up front about the extra $20 fee to return after hours. I narrowly escaped this charge by reaching out about my return through customer service, but dude at checkout made it sound like after hours was the same as returning during business jours and i only discovered the extra charge by reading the fine print. No one was answering the phone by 345p and supposedly hours were open until 4p. Not saying they absolutely would have charged me the extra $20 because i never confirmed my return in store, but i did return long before 4p and had no way to know about the charge until i looked at the contract
Dean Woytckegood service
Cristian MunozTruck was delivered when place was closed
JUSTIN meyerThe two individuals that worked when I rented this item were very inconsiderate rude nasty unprofessional they did NOT help us connect the equipment to our vehicle and I almost injured myself I will NEVER EVER go to this location ever again.
Denis Platt