U-Haul of Burlington

U-Haul of Burlington

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Address

460 Riverside Ave
Burlington, VT 05401

(802) 862-8698

(Rt 7 @ N Prospect)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Burlington, VT at U-Haul of Burlington

Moving to or from Burlington, VT, 05401? Get FREE truck rental rate quotes at U-Haul of Burlington. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Burlington, VT will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Burlington

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Burlington, VT.

Cargo vans and pickup truck rentals in Burlington, VT

U-Haul cargo van rentals and pickup trucks in Burlington, VT are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Burlington, VT, 05401. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Burlington, VT, reserve a van for your moving needs from U-Haul of Burlington!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

EDWARD S. on 7/25/2014
Rating: 5 out of 5 stars

Always make sure that the vehicles or equipment is clean and well maintained for the next customer!

JOHN L. on 7/24/2014
Rating: 5 out of 5 stars

Check in time was too long...45 minutes @ 7AM scheduled pickup. Myself and another customer could not find a uhaul employee on the property for 20 minutes prior to checking in, Otherwise, service was excellent. jl

JURIJ H. on 7/24/2014
Rating: 3 out of 5 stars

As usual for U Haul, parking is very tight but the staff was very helpful in making the trailer connections and getting us out of the lot safely. Good job.

rob r. on 7/22/2014
Rating: 5 out of 5 stars

Very good experience.

James M. on 7/21/2014
Rating: 3 out of 5 stars

The early check in app did not work correctly: I could not check the box to accept the terms the rental agreement. Otherwise, the app worked well, but not being able to accept terms made it all useless and a waste of my time. Everything else with my rental experience went well.

BRENT L. on 7/21/2014
Rating: 4 out of 5 stars

People were very helpful and knowledgeable.

JONATHON B. on 7/16/2014
Rating: 1 out of 5 stars

After seeing reviews on Yelp and Google, my experience seems standard for this location. Moral of my story: Uhaul will let you significantly overpay for services, and then have the audacity to tell you after they pocket your money. I called the number for Uhaul's Riverside location, which seemed to connect me to an operator instead of the actual store. I asked, "Is this Uhaul on Riverside?", and the reply I received was rudely, "I do the reservations". Since my question wasn't answered, I asked again, which seemed to annoy the operator who could have just answered my question the first time. I still didn't know if I was speaking to someone in town or across the country. I placed a reservation for a box truck four days before needing it. When asked if I would return it to the same location, I mentioned I would be driving down to Boston and back (about a 500 mile round trip). On the day of pickup the representative was overly aggressive about the optional insurance coverage. I had verified with my insurance company that I was covered for my rental, but he told me my insurance representative "lied to me". His other claims were more ridiculous. He saw that we planned on driving to Boston and back and processed the rest of the reservation. We returned the truck that afternoon. A man walks up to us and starts asking check-in questions. He sees our mileage is about 500, and is surprised. We tell him we drove to Boston and back and his reply is "there are cheaper ways to do that". I went from having accepted the cost of the trip to being shocked and angry. He said "you need to call ahead", but I had called, and no one said anything about cheaper options. A customer can't be expected to call multiple Uhaul numbers looking for a deal that he doesn't know exists. The store representative the morning of the pickup said nothing about cheaper options. The trip cost over $600 and had no urgency. We could have waited for the right day to save some money. I was most upset because Uhaul was willing to let a customer significantly overpay for services, and then they would have the audacity to tell me after they had my money in pocket. Extremely poor customer service.

JERRY W. on 7/15/2014
Rating: 5 out of 5 stars

Have the size truck I wanted (26') and let me pick it up at the location I wanted to (Rent-a-Wreck). I had to accept a smaller truck to be picked up at a different location. Otherwise the service was excellent and speedy.

PAMELA S. on 7/14/2014
Rating: 2 out of 5 stars

When I dropped it off, I mentioned the issue about filling fuel tank...he said ok, then we told him it was little rough while driving..again, answer was ok. This was day after I was called by this outfit to return as early as possible bc they had a customer who wanted to start out earlier than my return time,so I hurried to return it (4 hours earlier than I had to because I was asked to) and not even a thank you for returning it early per their request

LESTER G. on 7/14/2014
Rating: 3 out of 5 stars

Everything was great. Nobody mentioned the Gas issue but I made sure to return it with the same amount of gas as I started with.

TED M. on 7/14/2014
Rating: 3 out of 5 stars

I received a confirmation email at 6:03 pm the day piro to the rental pickup. It stated that the 26' truck I had reserved was confirmed and that the only change was the pickup location, which was fine. Upon arrivl to the pickup location, i was informed that the 26' truck had been changed to a 20' truck. I told the Uhaul employee that i had recieved and email confirming the 26' truck. He then stated that "if you had read the agreement, it states that the pickup location and equipment can be changed". I stated that i had read the contract, and that i had receieved an email last night confirming the 26' truck. He again stated "if you had read the agreement, it states that the pickup location and equip,ment can be changed". I then stated that I had read the contract, and that i had recieved an email last night at 6:03pm on Thursday night confoirming the 26' truck. I then showed him the email. He then said "you're right" and aksed how many rooms i was moving, two which I replied 4-5, and it would take two trips. He then called dispatch and receieved authorization to double the allotted miles, add an extra day, and provide 1/2 tanki of gas. I appreciated UHaul offering the extras to "make it right". regarding the clerk, he should be remined that he should not always assume that the customer is in the wrong. Thank you.

HOLLEN G. on 7/13/2014
Rating: 2 out of 5 stars

The customer service experience was lacking. Why does it take so long to enter information into the computer, I enter most of it when I reserved the vehicle. Another customer wanted to buy and schedule a trailer hitch and the customer service rep basically wanted nothing to do with the customer. At least the lot has been rearranged so that you can pull in and pull out your vehicles, that's a plus.

Gayle N. on 7/11/2014
Rating: 4 out of 5 stars

Everything was fine!

MIKE G. on 7/11/2014
Rating: 1 out of 5 stars

Truck had urine all over the box. Had to drive back 10 miles to have them clean at my expense and all they did was mop the floor with a dirty mop for 2 minutes

Huguens A. on 7/10/2014
Rating: 3 out of 5 stars

Overall the service was good.

ARTHUR W. on 7/9/2014
Rating: 1 out of 5 stars

this was my first time using a moving truck, and I have to say it was the worst experience I ever had, we were already strees due to a life event of our son and had to move his house into storage , and so we decided to use uhaul to help with this stressful event , and found it to be the worst customer help ever , we felt like we didn't want to be there we were uncomfortable and the staff that work there seem they didn't like their job, rude and very unfriendly, ive never walk into a business and felt like I was unwanted there, I felt like if I asked questions it was a bother, I don't like to talk bad about others maybe they were having a bad day ? thanks for listening , have a good day,

LARRY W. on 7/8/2014
Rating: 4 out of 5 stars

This location needs more staff. Everytime I called I was put on hold. The 2 times I was at the location there was a line of people. The staff there was very courteous and nice. Given how busy they were, I am surprised they were still polite. I would hesitate to recommend this location to a friend and I would tell them there may be a wait.

ROBERT C. on 7/6/2014
Rating: 2 out of 5 stars

Customer service is poor--I was threatened with a fine for bringing the truck back late [By the way, since when does a day rate for a truck consist of less than 24 hours--in my case, 19 hours?]. Never received a call from the manager, even though I asked to directly speak with him/her to explain the situation. And then when I bring the truck back approximately 1 and 1/2 hours late, no fine, no problem with a number of similar size trucks in lot. What gives?! Result: my unfinished move takes another day and half since I could not use the truck.

S C B. on 7/5/2014
Rating: 3 out of 5 stars

Parking there is extremely difficult. If you happen to park in the wrong location, chances are you'll be severely reprimanded. Signage advising the CORRECT entrance for customer parking is advised. They are so overloaded that it's nearly impossible to maneuver in the lot. Customer service is iffy. I had some trouble, complained to the corporate office, and then it was resolved. But my impression is that they are so harried, that they will only really respond to a problem if you involve corporate.

Stephen R. on 7/5/2014
Rating: 4 out of 5 stars

Checking the equipment back in was a breeze. Painless. The rep who handled it was great.

Tom T. on 7/4/2014
Rating: 3 out of 5 stars

The "environmental fee" of $1.00 per day is offensive. I have no idea what it is and the explanation online is confusing and misleading. Handling the environmental costs are part of doing business. It appears to be a way to keep your advertised daily rental rate lower while still charging the customer. In my opinion, it is deception.

ALLISON S. on 7/2/2014
Rating: 3 out of 5 stars

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Eileen H. on 7/1/2014
Rating: 3 out of 5 stars

Too much stress! Though U-Haul charges for a full day, they only allow truck usage for a fraction of that time. What a gimmick! You get a truck but moving is s stressful enough without having your rental time curtailed so U-Haul can put some more money in their coffers. To top it off, they act like they're doing you a favor. Will look elsewhere next time.

THOMAS L. on 6/30/2014
Rating: 5 out of 5 stars

Have a rental available at the time requested.

Stewart A. on 6/30/2014
Rating: 5 out of 5 stars

Charlotte was very helpful with the check-in process. She called about a personal item left behind in the cab and I appreciate her extra effort to assistance. Thank you!